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Uniquely Bloomberg - Leadership Study

Uniquely Bloomberg - Leadership Study | Organisation Development | Scoop.it

As a leading media conglomerate for over 30 years and with over 15,000 employees in 192 locations, one might expect to find a deeply entrenched leadership ideology at Bloomberg LP.

But, Chairman Peter T. Grauer reveals, it was only in recent years that the company put serious thought into the issue of leadership. Grauer himself, who has sat on the board since 1996, admits that he, for the longest time, did not believe leadership was critical to a business’s success. 

Yet, today, he spends much of his time at work “mentoring talent and working with colleagues to make them better at what they do”. The company, co-founded in 1982 by former Mayor of New York, Michael Bloomberg, has pioneered the "And factor", a unique leadership concept that defines the traits of the organisation’s top executives.

David Hain's insight:

The 'and' factor - challenging stereotypes about strengths and weaknesses.  Good thing too!

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Roy Sheneman, PhD's curator insight, April 30, 9:54 AM

Interesting challenge to conventional thought...

Organisation Development
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From Control to Trust – Unleash the Rebels!

From Control to Trust – Unleash the Rebels! | Organisation Development | Scoop.it
“Whatever you do, do not hire that man!” I had just finished interviewing a candidate for a job and called his former manager for a reference.
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Ivon Prefontaine's curator insight, July 20, 8:21 PM

My experience in School over the last few years was there seemed to be an overwhelming desire to have a party line that everyone adhered to. This included areas such as using digital technologies, the use of 7 Habits, stripped down professional learning communities, etc. Anyone who spoke up was branded a complainer and boat rocker.

ORConsulting's curator insight, July 21, 5:49 AM

'the longest journey any leader can take, is from controlling to trusting'. A great little article, discussing leaders trusting their employees, and also looking at the role of hiring 'rebels', who challenge the status quo, and can play an important role in change in modern organisations. A 3 min read.

Miklos Szilagyi's curator insight, July 21, 3:55 PM

Well, the bull might get off you from his back but it might worth trying... the key is not to confound the rebel with the complainer... and to make enough space to the rebel...

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Were you born to lead? - The Age (blog)

Were you born to lead? - The Age (blog) | Organisation Development | Scoop.it
The Age (blog)Were you born to lead? The Age (blog) But when they're all combined, it becomes clear that leadership development programs “produce substantial results”, especially in regards to improving the knowledge and skills of those who...
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Gary Bamford's curator insight, July 19, 3:15 AM

Nature or nurture. What do you think?

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Are You Treating Customers Like Family? Two Lessons From Red Lobster and Frontier Airlines

Are You Treating Customers Like Family? Two Lessons From Red Lobster and Frontier Airlines | Organisation Development | Scoop.it
VideoTwo acts of corporate kindness hit the news last week. The first involved a delayed flight on Frontier Airlines and the second a touching dinner at Red Lobster. Both resonated, quickly becoming viral online and hitting the mainstream news. Captain Gerhard Brandner bought 38 pizzas for his passengers on Frontier Airlines. Their flight to Denver, already delayed [...]

Via Don Dea
David Hain's insight:

People believe actions, not words.  And sometimes the small things are the big things...corporate kindness doesn't need big budgets, maybe big hearts and minds?

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Don Dea's curator insight, July 18, 1:29 AM

Actions speak louder than words. Eighty percent of our judgements about people, companies and brands comes down to two factors: warmth and competence. Are you willing to go above and beyond the transaction to create a Human Brand? Are you ready like Red Lobster and Frontier to build warmth into your brand DNA and allow your employees to demonstrate that they care?

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Depression - How To Help Employees - People Development - HR Expertise

Depression - How To Help Employees - People Development - HR Expertise | Organisation Development | Scoop.it
As an employer you may be faced with an employee becoming ill because of depression,here, Tania Angelis gives an insight in to what to do to help
David Hain's insight:

1 in 4 of us will have mental health problems, making this a must read for anyone in a position of organisation responsibility!

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What Exactly Does Transparency Look Like in Business?

What Exactly Does Transparency Look Like in Business? | Organisation Development | Scoop.it

According to a study conducted by Chron & Wolfe, transparency was ranked third as the most important for consumers, right after quality and price. Transparency was actually considered more important than brand appeal and even recommendations from friends when it comes to the decision making process.




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WHO’S THE BEST? PUTTING TALENT TO THE TEST

WHO’S THE BEST? PUTTING TALENT TO THE TEST | Organisation Development | Scoop.it

What do Peyton Manning, LeBron James, and Lionel Messi have in common?

Second-place finishes. Manning’s Broncos were crushed 43-8 in the Super Bowl, the San Antonio Spurs handily defeated Lebron James and the Miami Heat in the NBA Finals, and Argentina, led by Messi, lost 1-0 to Germany in the World Cup Final.

Each athlete is also arguably the best player on the planet at his sport. Manning won the NFL MVP award last year. James has won four of the past six MVP trophies given by the NBA. From 2009 to 2012 Lionel Messi was voted the top soccer player in the world, and FIFA named him as the best performer of the 2014 World Cup.

But talent doesn’t win championships; teams do. They are superior to individual ability for a number of reasons, many of which are brought to light in the excellent book Jesus on Leadership by C. Gene Wilkes and Calvin Miller.


Via Ron McIntyre
David Hain's insight:

John Maxwell on the power and key principles of teams.

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Ron McIntyre's curator insight, July 16, 10:08 AM

John Maxwell provides a good overview of the power of teams.

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From Branding to 'Bonding'-The Journey

From Branding to 'Bonding'-The Journey | Organisation Development | Scoop.it

Branding is not a sum total of our shout outs. The paradox is that trying to build a brand does not build a brand. The paradox is that the smart online reader does not want to be guided (on his/her path) and would prefer to visit the sites and links, which are interesting and inviting without looking pushy. So what builds a brand or reputation then?

David Hain's insight:

The paradox of branding, via @DrAmitInspires

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How can organisations develop a coaching culture?

How can organisations develop a coaching culture? | Organisation Development | Scoop.it
Many organisations across the world today are putting coaching programmes in the workplace, either hiring external coaches or training their own managers. A ‘coaching culture’ is the goal to pursue, so how can this be achieved?
David Hain's insight:

A coaching culture is the one to have.  Practical tips on how to achieve it.

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Relationship Economics: How Social is Transforming the World of Work [INFOGRAPHIC]

Relationship Economics: How Social is Transforming the World of Work [INFOGRAPHIC] | Organisation Development | Scoop.it
The one thing that I’ve learned to appreciate about social media has little to do with technology. Social networks and platforms aside, it is the democratization of media and the ability for everyday
David Hain's insight:

When companies invest in relationships with customers, employees, prospects and partners, they reap benefits measured in competitiveness, profitability, loyalty, and advocacy.

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The Case for Trust Challenge | Trust Across America

The Case for Trust Challenge | Trust Across America | Organisation Development | Scoop.it
The Case for Trust Challenge
David Hain's insight:

For more information, please contact: Barbara Kimmel, Executive Director, Trust Across America at:Barbara@trustacrossamerica.com.

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Screw Trust and You Skewer Your Future | Switch and Shift

Screw Trust and You Skewer Your Future | Switch and Shift | Organisation Development | Scoop.it

The Veterans Administration and General Motors currently sit center-stagefor behavior that has ruptured the trust of customers and employees. But trust breaking goes on all the time—and not just with large hide-bound bureaucracies.

David Hain's insight:

Practical ideas to generate and sustain trust in your organisation.

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Learning to Speak Up When You’re from a Culture of Deference

Learning to Speak Up When You’re from a Culture of Deference | Organisation Development | Scoop.it
Many of us are uncomfortable speaking with people of higher status. We can feel self-conscious, unsure of what to say, and afraid what we’re going to say — or what we’re saying — is the wrong thing.
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Take Another Look – How Your Perception Is Changing Your World

Take Another Look – How Your Perception Is Changing Your World | Organisation Development | Scoop.it

We need to understand the way our perception shapes our world, this article gives some insight into how our perception can be changed

David Hain's insight:

There are no 'truths', only perceptions. Reframe your perception, change your mindset, the world my colour differently!

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Ivon Prefontaine's curator insight, July 6, 1:10 PM

Perceptions are continuously changing which suggests the world is continuously changing.

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12 signs you're a micromanager it's hurting employee engagement.

12 signs you're a micromanager it's hurting employee engagement. | Organisation Development | Scoop.it
12 signs that you're a micromanager and 5 ways to overcome an overbearing manager using a results focused management approach. (12 signs you're a micromanager it's hurting employee engagement.
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Ivon Prefontaine's curator insight, July 20, 8:30 PM

Point 2 is a good one. Look for patterns of difference and things that are not working. I worked with micro-managers and laissez-faire managers and neither is good.

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#HR #RRHH Three Secrets of Organizational Effectiveness

#HR #RRHH Three Secrets of Organizational Effectiveness | Organisation Development | Scoop.it

When the leaders of a major retail pharmacy chain set out to enhance customer satisfaction, market research told them that the number one determinant would be friendly and courteous service. This meant changing the organizational culture in hundreds of locations—creating an open, welcoming atmosphere where regular customers and employees knew one another’s names, and any question was quickly and cheerfully answered.


Via Vicki Kossoff @ The Learning Factor, Ricard Lloria
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Rick Garza's curator insight, July 18, 9:44 AM

People still buy from people they like.  We spend millions on research to remind us of the Golden Rule, "Treat others they you want them treat you"  Whoever wrote that must be a brilliant individual.  Good advice!

Gottfried's curator insight, July 24, 12:42 AM

social animal and scientific validation: pride building as an organizational effectiveness method

Frank J. Papotto, Ph.D.'s curator insight, July 24, 10:07 AM

Well not terribly new, not particularly secret but still helpful. Autonomy, clear purposes, and recognition are described as sources of pride but we've known about these for quite some time in connection with high performance. More specifically, all of the ideas referred to: pride, trust, autonomy, purpose and recognition are associated with employee engagement--a key driver of organizational effectiveness in the #empoweringeffectiveness model.

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Vision to Business Model to Brand

Whether you have a new business idea to launch, or an existing business that needs to redefine its vision and brand for future growth, at this presentation at SXSW V2V Las Vegas, Patrick and Justine gave hands-on tools to map your vision into your business model and in turn, using this to define your brand strategy to engage customers.


Via Stefano Principato
David Hain's insight:

Good overview of brand building for 21C.

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5 Simple Office Policies That Make Danish Workers Way More Happy Than Americans

5 Simple Office Policies That Make Danish Workers Way More Happy Than Americans | Organisation Development | Scoop.it

You will often see Denmark listed in surveys as the “happiest country on the planet." Interestingly Danes are not only happy at home, they're also happy at work. According to most studies of worker satisfaction among nations, the happiest employees in the world are in Denmark. The U.S.? Not so much. Here's just one data point: a recent Gallup poll found that 18% of American workers are actively disengaged, meaning they are “emotionally disconnected from their workplaces and less likely to be productive.” The same number for Danish workers is only 10%.

But why are Danish workers so happy compared to their American counterparts? Here are five fundamental differences.

David Hain's insight:

Introducing the Danish concept of arbejdsglæde. It means happiness at work. No wonder @Kenneth Mikkelsen is such a cool guy!

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Kenneth Mikkelsen's comment, July 17, 8:37 AM
Thanks David! Have you seen Alexander's video 'What the heck is arbejdsglaede!?' https://www.youtube.com/watch?v=6uxu-wiYsYU
David Hain's comment, July 18, 1:49 AM
Hadn't seen it Kenneth, thanks for the tip! Will review when back form vacation. Have a great summer!
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Moving Beyond Marketing

Moving Beyond Marketing | Organisation Development | Scoop.it

The 2014 research report by MIT Sloan Management Review and Deloitte finds clear evidence that companies across industries are creating value with social business.


A key finding is that social business value is a function of social business maturity.


This year’s report details the drivers of that maturity and how companies are using social business to transform their organizations and reap greater gains from their social business efforts.


Via Kenneth Mikkelsen
David Hain's insight:

How mature is your business in terms of managing #SocialCapital?@RobPeters @thomaspower

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Kenneth Mikkelsen's curator insight, July 16, 9:47 AM

Download the full report here

Gary Bamford's curator insight, July 17, 3:39 PM

It's good to be social ...

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3 Greatest Myths about Owning a #Business

3 Greatest Myths about Owning a #Business | Organisation Development | Scoop.it

When I was younger I wanted my own business, but I didn’t know how to begin. Should I buy a franchise, join a multi-level marketing company, or start my own business?

 

I went to seminars, presentations, and sales pitches on selling everything from milk additives to fuel additives, from soap to jewellery.

 

A lot of the presentations were very high-pressured. They were designed to get you to buy, sign, and commit. It was all about selling the dream of a life of leisure; you could live like a king and enjoy life without hard work. You could be different from the average Joe—no longer serving the man but living the dream.

 

Having started and run three successful businesses myself and spoken to hundreds of small business owners I can look back over 35 years and say, “Yep, that was definitely a bunch of crap!”

 

These are the three great myths:


Via Vicki Kossoff @ The Learning Factor, Ricard Lloria
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Ben Bishop's curator insight, July 16, 8:14 PM

this is truthful reality, nothing is easy in life, only if you work for it! Business are still necessary though in life and if you are able to manage it, it should be an alright way of income, same with any other job!

I have seen this all in action as most businesses in my town have closed down due to hard times! 

Bill Brown's curator insight, July 23, 5:21 AM

So true! Yes, you do have to get real when you think about starting your own business. All those overnight successes you hear about, well, there are very few of them and with hindsight most people's idea of "overnight" tends to foreshorten over time!

 

Read and get real.

MichaelJDay's curator insight, July 24, 1:46 PM

Truth!

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Why Employee Development is Important

Why Employee Development is Important | Organisation Development | Scoop.it

Think of the last time you really felt personally aligned with your job or the mission of your organization. Or maybe try picturing the last time you felt both fulfilled and challenged by the projects and tasks you were charged with completing. When was the last time, if ever, you had a clear direction for career development with defined goals? Did you ever have a job where your boss met with you more than once per year to review your performance?

David Hain's insight:

CultureAmp’s answer to the question, “Do people leave managers, not companies?”

No, people are more likely to leave companies that don’t provide them with good development opportunities and leadership. Even good managers are likely to struggle to retain key employees and manage team retention rates if these things are not looked after.



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Graeme Reid's curator insight, July 15, 8:48 PM

Employee development is vital to make a priority.

Tony Phillips's curator insight, July 16, 5:53 PM

How does your job stack up?

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Leadership Challenges With Remote-Based Workers

Leadership Challenges With Remote-Based Workers | Organisation Development | Scoop.it

Whether small, medium or large in size, organizations have been or are set to grapple with remote-based leadership issues. I believe there are some compelling reasons why this is going to snowball quite soon, and leaders will want to prepare themselves to augment or adapt new leadership styles as workers begin to work from anywhere.

David Hain's insight:

"The traditional, physical water cooler will become all but empty because no one is around anymore to refill it, so the way in which people are leading must also change." ~ Dan Pontefract

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Gary Bamford's curator insight, July 11, 2:32 AM

You too can move to Halifax!

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Leadership Congruence: Do You Walk the Talk?

Leadership Congruence: Do You Walk the Talk? | Organisation Development | Scoop.it
A foundational behavior in effective leadership requires demonstrating congruence between what one says and what one does. Unfortunately, many times the behaviors of those in charge reflect a philosophy of “do as I say not as I do” rather than one of congruence. 
David Hain's insight:

Leaders sometimes demonstrate dissonance between intention and behaviour without meaning to.  Important, therefore, to set up effective feedback loops to check for congruence.

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Graeme Reid's curator insight, July 10, 8:22 PM

Unfortunately, many times the behaviors of those in charge reflect a philosophy of “do as I say not as I do” rather than one of congruence and they don't realise the impact this has.

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Outcompete By Being a Standard of Trust Business

Outcompete By Being a Standard of Trust Business | Organisation Development | Scoop.it

Research from the Edelman Trust Barometer 2012 indicate that trust in both government and business organizations are at historic lows. Trends over past 50+ years show a consistent drop in trust by people across the globe.

David Hain's insight:

"Assess, capture, measure, and utilize your relationship capital for your business' significance." ~ @Rob Peters

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The holes in holacracy

The holes in holacracy | Organisation Development | Scoop.it

Will conquering Zappos help holacracy thrive in the brutally competitive market for management ideas? There is good reason to be sceptical. “Nine-tenths of the approximately 100 branded management ideas I’ve studied lost their popularity within a decade or so,” wrote Julian Birkinshaw of London Business School in the May issue of the Harvard Business Review. Among the latest cast-offs, it seems, is Google’s much-admired “20% time”, in which workers got a day a week to work on their own projects; the company is reported to be quietly sidelining it.

David Hain's insight:

Does holacracy make sense? Maybe, for some, suggests LBS Professor - but make sure it's not your latest fad!

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The Employee Engagement Hoax - Forbes

The Employee Engagement Hoax - Forbes | Organisation Development | Scoop.it


Somewhere around the late 1980s or early 1990s we stopped talking about employee morale and started talking about Employee Engagement instead.

David Hain's insight:

"The chief benefit of the annual Employee Engagement Survey is that it lets a tone-deaf HR leader say to her leadership team, “Look how high our engagement scores are this year! Surely I’m doing my job!”" ~ Liz Ryan

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Frank J. Papotto, Ph.D.'s curator insight, July 7, 10:01 AM

      I like the engagement concept, but it has been twisted to suit a management perspective that is unhelpful. It is helpful to think of engagement as behavioral and emotional commitment; this results in loyalty to the company a willingness to stay and provide discretionary effort. A prerequisite to engagement is employee satisfaction and positive morale.

 

      The problem with engagement arose because it was presented in many instances as a tool for driving performance. Consultants and pollsters latched onto the idea that if you measured engagement you could then take various actions to change it with a variety of employee focused HR tools. All of sudden then HR had the means, it believed, to drive, employee performance-- and, of course, how could this not be valuable for business and management.

     In fact, engagement is useful because it begins to address the complexity of motivating organizational behavior. It helps us understand that both intrinsic and extrinsic factors should be considered, that the social conditions are important as well. Engagement points to the fact that a whole person approach is needed to fully enlist individual efforts on behalf of the organization.

 

      To obtain a truly engaged workforce, enterprises must start with choosing people who see it as more than simply a place to work;who see it as a valuable, useful means to a positive end for themselves and the broader community of which they are a part. Enterprises must come to the realization that supporting individuals in reaching their goals is the cost of getting individuals to support the organization's.

 

Ivon Prefontaine's curator insight, July 7, 10:08 AM

The one that gets me is the empowerment racket. As if we have the power to give someone else power. I hear this in education all the time. We are going to empower students as if we do their learning for them. Creating a positive and healthy learning environment with reciprocal relationships is the key.

Miguel Paul Trijaud Calderón's curator insight, July 9, 6:38 AM

Engagement - 12 ideas to listen to your employees