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The Language of Trust Begins with the ABCD's

The Language of Trust Begins with the ABCD's | Organisation Development | Scoop.it
I remember teaching my children their "ABC's" by singing the Alphabet Song. As you read this I'm sure the tune automatically starts playing in your mind and you're tempted to sing it out loud (it's...

Via John Thurlbeck, FCMI FRSA
David Hain's insight:

Excellent, eaasy framework to guide behaviour and teach others.

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John Thurlbeck, FCMI FRSA's curator insight, July 16, 2013 2:14 AM

Building trust is pivotal to your behaviour as a leader! In this article, Randy Conley, spells out some simple though effective ways in which to do this!

Organisation Development
Developing healthy organisations
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Top people challenges facing organisations in 2015

Top people challenges facing organisations in 2015 | Organisation Development | Scoop.it
Diane Coolican, Managing Director at Redsky Learning, shares her views on what she believes will be the top people challenges in 2015.

Via Ron McIntyre
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Ron McIntyre's curator insight, February 13, 10:32 AM

Top people challenges of 2015 is a valid topic. What do you think of Diane's approach. People management must be authentic, intentional and empowering.

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The War for Talent Phase 2

The War for Talent Phase 2 | Organisation Development | Scoop.it
At Changeboard’s recent Future Talent Conference, Peter Cheese, CEO of the CIPD, told delegates that we are in ‘phase two’ of the ‘war for talent’. Mary Appleton finds out what this means for HR professionals and how the CIPD intends to support the function in this new era of work.
David Hain's insight:

“Having been criticised heavily on effectiveness, HR has lost confidence.' ` Peter Cheese on building new platforms.

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Quality of UK management has failed to improve in more than a decade,

Quality of UK management has failed to improve in more than a decade, | Organisation Development | Scoop.it
The overall quality of management in the UK continues to trail the USA, Germany and other productivity leaders and is one of the key reasons behind the UK’s long-standing productivity weakness. 

That’s according to a new report from the Chartered Institute of Personnel and Development (CIPD). Are UK organisations getting better at managing their people? is the latest chapter in the CIPD’s Megatrends project which explores the economic and social trends that are shaping the world of work now and in the future. This latest report reviews the available evidence on people management practices and how these have changed since the 2003 Government-commissioned report by Michael Porter and Christian Ketels that identified quality of management as an important determinant of economic performance.  

While people management practices do change with the times, the CIPD’s report found little evidence of underlying improvement over the last decade
David Hain's insight:

Only 33% of employees trust senior management ~ CIPD

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A Primer on Measuring Employee Engagement - HBR

A Primer on Measuring Employee Engagement - HBR | Organisation Development | Scoop.it
Which metrics to look for, and what they mean.
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Sandeep Gautam's curator insight, December 22, 2014 1:28 AM

Good insights on how to measure employee engagement using people analytics!!

Mike Hohnen's curator insight, January 7, 1:59 AM

Engagement is the key not satisfaction

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The Future Of HR

The Future Of HR | Organisation Development | Scoop.it

As we enter into the brave new world marked by characteristics of Uncertainty, Exponential change, Complexity, Conflict and Lack of trust, revolutionary trends are dramatically redefining the way we work.  Disruptive technologies, rapid globalization and changing employee expectations mixed with a volatile business environment have implications for HR and the impending talent crisis adds to the complexity.  Thus a complete re-evaluation of traditional HR practices is required. 


Via Roger Francis
David Hain's insight:

HR can help create the future - but only if it changes!

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30 years in HR: 10 lessons

30 years in HR: 10 lessons | Organisation Development | Scoop.it
I am convinced that HR can contribute a lot to a high performance culture. But human resources professionals should be willing to be tough and persistent. In most organizations I have worked in, performance issues were not dealt with in an appropriate way. Of course, when the performance is really poor, there is no problem. It is mediocre performance that is the issue. We blame the market. We hope next year will be better. We hope a new financial director in the team will make the difference. We do not want to be ruthless and decide to give another chance. Often the signals of mediocre performance have been there for years. Employees see it, and wonder why management is not taking action. The main lesson for me, which I try to practice: HR step up to the plate, and take your leadership role seriously. If you only consider yourself as just an advisor, you cannot be effective.
David Hain's insight:

Some perceptive lessons on HR following a long and successful career from @tonwhaak. Well worth a few minutes if you care about HR imact on orgs.

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Sorry: Easy To Say, Not So Easy To Do | The Story of Telling

Sorry: Easy To Say, Not So Easy To Do | The Story of Telling | Organisation Development | Scoop.it
Businesses have teams of people who can respond to complaints and fewer who are held accountable for fixing things. Sorry in isolation does not constitute an apology. Every apology has two parts. The admission that something went wrong, followed by the action taken that will mean it doesn’t happen again.

So when the Telco apologises for interrupting customers at the weekend. The apology must be more than an admission. Part two involves changing something so that it doesn’t happen again.
David Hain's insight:

Sorry is only when sorry does! What's your service recovery strategy?

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Activities To Support Your Employee Intrapreneurs | Innovation Management

Activities To Support Your Employee Intrapreneurs | Innovation Management | Organisation Development | Scoop.it
In part two of this series looking at ways organizations can support intrapreneaurs, Anthony Ferrier suggests a list of strategies and approaches to improve the effectiveness of intrapreneurs in your organisation.
David Hain's insight:

Approaches and models for organizations to support and improve the effectiveness of intrapreneurs

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There's a Reason Millennials Want a Culture of Collaboration at Work

There's a Reason Millennials Want a Culture of Collaboration at Work | Organisation Development | Scoop.it

If you're a company that wants to attract the next generation of talent -- read: millennials -- you better have a corporate culture that knows how to be collaborative.

Millennials have spoken. A recent study shows that a culture of collaboration is one of the top things millennials are looking for in an employer. This new generation of workers wants to use technology to connect with the world and their peers in ways that allow them to have deeper and more globalized connections.


Via Morag Barrett
David Hain's insight:

Study shows a collaboration culture really important to Millennials.

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Will your Secret Santa present see in Christmas?

This Christmas, rather than buying that toilet roll with silly messages on it, how about seeing Secret Santa as an opportunity to connect with the people we work with? Take some time out of the end of year budget report or performance reviews to have a chat with your Secret Santa and take them for a coffee or stop by their desk for a chat. And as for the actual present, whatever you choose, make sure it says to the recipient “I have really noticed you”. Here are a few ideas:
David Hain's insight:

A cool way to acknowledge your co-workers this Xmas - notice them and show you have!

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The high performing house that Jack built

The high performing house that Jack built | Organisation Development | Scoop.it
We may be familiar with the traditional nursery rhyme – a tale that doesn't tell the story of Jack who builds a house, but instead shows how the house is indirectly linked to numerous things and people.

So how does this relate to building and sustaining high performing organizations in a challenging environment?

For the third year in a row, the consistent execution of strategy by top management is ranked the second highest challenge by Global CEOs.
David Hain's insight:

'Leaders must face up to the fact that teams are becoming the preferred way for achieving organizational results' ~ David Ramsey 

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Social and Mobile Set to Inspire Workplace Transformation

Social and Mobile Set to Inspire Workplace Transformation | Organisation Development | Scoop.it

Business has forever been a world of change. If we think of it, change has been the only constant factor given the proliferation of so many technologies since the last couple of decades. While change has occurred in all aspects, the workplace is where some of the most glaring transformations have taken place. Let’s take a look at two of the biggest changes that are set to transform workplaces like never before.

David Hain's insight:

Social and mobile opens new levels of collaboration, says Daniel Newman @danielnewmanuv

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What Talent Management, Engagement And Culture Share

What Talent Management, Engagement And Culture Share | Organisation Development | Scoop.it
Company success links directly to what talent management, employee engagement and organizational culture have in common. The causal link among the three elements is powerful. It’s much like a rowing crew’s connection among rowers, oars, and scull.
David Hain's insight:

'Company culture offers critical engagement factors, impacting 3 components: recruitment, retention and development.' ~Tim Wright

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The 100 Best Leadership Blogs Based on Social Shares « Leadership In Action

The 100 Best Leadership Blogs Based on Social Shares « Leadership In Action | Organisation Development | Scoop.it

For the last two years we’ve published a list of the most socially-shared leadership blogs. Since these leadership blogs are shared quite a bit on social media, we like to call them the Best Leadership Blogs. We’ve compiled the list again, based on social-share data from 2014.

David Hain's insight:

Click for #Leadership wisdom!

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Addressing unconscious bias | McKinsey & Company

Addressing unconscious bias | McKinsey & Company | Organisation Development | Scoop.it

Does lopsided male representation in media skew our perceptions? Geena Davis believes it does and that corporations have a critical role in driving change. 


Via Josie Gibson
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How androgynous is your workplace?

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US Federal Reserve study says high reward actually results in worse performance!

US Federal Reserve study says high reward actually results in worse performance! | Organisation Development | Scoop.it
History will look back at our times and view the excessively paid executives as the great frauds of our time: 20th century witch doctors profiting from phoney promises of wealth (that they fail to provide) if we pay them and empty threats of calamity (that happen in any case) if we don't. The best the national leaders, who allow and encourage the tapeworms to get filthy rich at our expense, can hope for is that history will forget them.
David Hain's insight:

Watch this RSA Animate to learn the real secret of motivation. Hint - it ain't money!

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Companies Adopting Cloud to Drive Client, Workforce Change

Companies Adopting Cloud to Drive Client, Workforce Change | Organisation Development | Scoop.it

“People’s expectations as employees are a lot different than they were ten years ago,” stated Mark Shank, managing director of the digital and mobile practice at KPMG. “Employees today demand the same access, experience and richness on their work computers and mobile devices as they have on their personal devices. Cloud is making that possible, and organizations are turning to it to enable a more flexible and mobile workforce.”

David Hain's insight:

KPMG top two benefits of using cloud to improve workforce mobility, employee productivity (54 percent) & employee satisfaction and flexibility (48 percent).

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Rosetta Carrington Lue's curator insight, December 28, 2014 1:26 PM

“Employees today demand the same access, experience and richness on their work computers and mobile devices as they have on their personal devices. Cloud is making that possible, and organizations are turning to it to enable a more flexible and mobile workforce.”

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How The 70:20:10 Model Can Takeoff

How The 70:20:10 Model Can Takeoff | Organisation Development | Scoop.it
The 70:20:10 model for workplace has garnered a lot of popularity in recent years as the ‘next big thing’ in Learning and Development. The 70:20:10 Model.

Via steve batchelder, Roger Francis
David Hain's insight:

Have you studied 70:20:10 to get more value form your people development spend?  You should!

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Miguel Paul Trijaud Calderón's curator insight, January 2, 3:23 PM

70/20/10: A review of the well known L&D model

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Should we measure gross national happiness?

Should we measure gross national happiness? | Organisation Development | Scoop.it
Move over, GDP. Psychologists Shigehiro Oishi and Ed Diener say it's time to make room for happiness, the next big tool for evaluating public policies and social development in the U.S.

Via Sandeep Gautam
David Hain's insight:

Difficult to measure, but important to try. 

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Sandeep Gautam's curator insight, December 18, 2014 12:30 AM

of course we should!!

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A Myriad of Ways to Being Creative

A Myriad of Ways to Being Creative | Organisation Development | Scoop.it
Have you seen this equation: innovative = creative? Novelty always comes from “outside the box,” right? It’s a land of confusion to many, who then conclude they are just not the creative type. As a result, organizations lose out because being innovative is but one of a myriad of ways to being creative. All people can be creative—in their own way.
A organization’s ability to bring to best use the individual, team and collective creativity of its people is an important differentiator. That being widely acknowledged, organizations strive for diversity: diversity in gender, age, education, culture and so forth. The argument here is that they can’t overlook another type of diversity: that of being creative.
David Hain's insight:

Kirton Adaption-Innovation Theory 101 and case studies

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Trust and Your Ethics Program

Bruce Anderson, Chief Ethics Officer at Health Net discusses trust in the context of a corporate ethics program.

Via Barbara Kimmel
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Barbara Kimmel's curator insight, December 16, 2014 8:24 AM

Another great video from our Trust Talks series. http://trustacrossamerica.com/talks.shtml

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5 Unconventional Techniques for Improving Your Company's Culture - Entrepreneur

5 Unconventional Techniques for Improving Your Company's Culture - Entrepreneur | Organisation Development | Scoop.it
The habits and routines, systems and processes that play into a company's agenda are what determine its culture -- and ultimately, its bottom line.
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Employee Engagement Is A Good Start...But Then What?

Employee Engagement Is A Good Start...But Then What? | Organisation Development | Scoop.it

In a mere 0.47 seconds, Google returns about 20,200,000 results when searching the term ‘employee engagement.’ Obviously, it’s a hot topic. And, it should be.

Employee engagement is the willingness of employees to apply their “discretionary effort” toward their work. Elevated levels of employee engagement are positively correlated with better business results. Therefore, the higher level of engagement, the better the chances of meeting or exceeding company goals and operating results.

The topic of engagement has gathered so much momentum in the past few years that most HR leaders have moved away from the employee satisfaction surveys of the past, in favor of newer, more relevant employee engagement surveys. This makes perfect sense. Research continues to show not just the value of engaged employees, but also the danger of disengaged employees. The Gallup Organization’s research suggests that actively disengaged workers spread discord among colleagues and customers and thwart organizational performance. 

David Hain's insight:

Do higher levels of engagement come from people accomplishing great things, or do great things come from people who are highly engaged?

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Soft Skill Training Providers - Organizational Development Partners or Service Providers?

Soft Skill Training Providers - Organizational Development Partners or Service Providers? | Organisation Development | Scoop.it
Are training organizations today a mere service provider to their clients or are we meaningful organizational development partners? Are we too focused on learning objectives to forget the relevance and utmost importance of business outcomes?

Via Sandeep Gautam
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Sandeep Gautam's curator insight, December 12, 2014 1:52 AM

having an organizational development partner focus is what is required for corporate training programs to succeed.

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Listen! Simon Wells, Terrorist Negotiator, HM Government

Listen! Simon Wells, Terrorist Negotiator, HM Government | Organisation Development | Scoop.it
Simon talks negotiating, behavioural science, and what we constantly fail to do in the workplace.

Via Roger Francis
David Hain's insight:

Some wise words from the pointy end (of a gun)  about why listening well is so important!

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