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Early wishes : Bonne Année / Feliz Ano Nuevo / Happy New Year !

Early wishes : Bonne Année / Feliz Ano Nuevo / Happy New Year ! | Organisation Development | Scoop.it
David Hain's insight:

Blwyddyn Newydd  Dda from Wales - have a wonderful 2013 everyone!

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David Hain's curator insight, December 31, 2012 6:02 AM

Blwyddyn Newydd  Dda from Wales - have a wonderful 2013 everyone!

David Hain's curator insight, December 31, 2012 6:02 AM

Blwyddyn Newydd  Dda from Wales - have a wonderful 2013 everyone!

David Hain's curator insight, December 31, 2012 6:03 AM

Blwyddyn Newydd  Dda from Wales - have a wonderful 2013 everyone!

Organisation Development
Developing healthy organisations
Curated by David Hain
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The Future Of HR

The Future Of HR | Organisation Development | Scoop.it

As we enter into the brave new world marked by characteristics of Uncertainty, Exponential change, Complexity, Conflict and Lack of trust, revolutionary trends are dramatically redefining the way we work.  Disruptive technologies, rapid globalization and changing employee expectations mixed with a volatile business environment have implications for HR and the impending talent crisis adds to the complexity.  Thus a complete re-evaluation of traditional HR practices is required. 


Via Roger Francis
David Hain's insight:

HR can help create the future - but only if it changes!

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30 years in HR: 10 lessons

30 years in HR: 10 lessons | Organisation Development | Scoop.it
I am convinced that HR can contribute a lot to a high performance culture. But human resources professionals should be willing to be tough and persistent. In most organizations I have worked in, performance issues were not dealt with in an appropriate way. Of course, when the performance is really poor, there is no problem. It is mediocre performance that is the issue. We blame the market. We hope next year will be better. We hope a new financial director in the team will make the difference. We do not want to be ruthless and decide to give another chance. Often the signals of mediocre performance have been there for years. Employees see it, and wonder why management is not taking action. The main lesson for me, which I try to practice: HR step up to the plate, and take your leadership role seriously. If you only consider yourself as just an advisor, you cannot be effective.
David Hain's insight:

Some perceptive lessons on HR following a long and successful career from @tonwhaak. Well worth a few minutes if you care about HR imact on orgs.

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Sorry: Easy To Say, Not So Easy To Do | The Story of Telling

Sorry: Easy To Say, Not So Easy To Do | The Story of Telling | Organisation Development | Scoop.it
Businesses have teams of people who can respond to complaints and fewer who are held accountable for fixing things. Sorry in isolation does not constitute an apology. Every apology has two parts. The admission that something went wrong, followed by the action taken that will mean it doesn’t happen again.

So when the Telco apologises for interrupting customers at the weekend. The apology must be more than an admission. Part two involves changing something so that it doesn’t happen again.
David Hain's insight:

Sorry is only when sorry does! What's your service recovery strategy?

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Activities To Support Your Employee Intrapreneurs | Innovation Management

Activities To Support Your Employee Intrapreneurs | Innovation Management | Organisation Development | Scoop.it
In part two of this series looking at ways organizations can support intrapreneaurs, Anthony Ferrier suggests a list of strategies and approaches to improve the effectiveness of intrapreneurs in your organisation.
David Hain's insight:

Approaches and models for organizations to support and improve the effectiveness of intrapreneurs

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There's a Reason Millennials Want a Culture of Collaboration at Work

There's a Reason Millennials Want a Culture of Collaboration at Work | Organisation Development | Scoop.it

If you're a company that wants to attract the next generation of talent -- read: millennials -- you better have a corporate culture that knows how to be collaborative.

Millennials have spoken. A recent study shows that a culture of collaboration is one of the top things millennials are looking for in an employer. This new generation of workers wants to use technology to connect with the world and their peers in ways that allow them to have deeper and more globalized connections.


Via Morag Barrett
David Hain's insight:

Study shows a collaboration culture really important to Millennials.

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Will your Secret Santa present see in Christmas?

This Christmas, rather than buying that toilet roll with silly messages on it, how about seeing Secret Santa as an opportunity to connect with the people we work with? Take some time out of the end of year budget report or performance reviews to have a chat with your Secret Santa and take them for a coffee or stop by their desk for a chat. And as for the actual present, whatever you choose, make sure it says to the recipient “I have really noticed you”. Here are a few ideas:
David Hain's insight:

A cool way to acknowledge your co-workers this Xmas - notice them and show you have!

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The high performing house that Jack built

The high performing house that Jack built | Organisation Development | Scoop.it
We may be familiar with the traditional nursery rhyme – a tale that doesn't tell the story of Jack who builds a house, but instead shows how the house is indirectly linked to numerous things and people.

So how does this relate to building and sustaining high performing organizations in a challenging environment?

For the third year in a row, the consistent execution of strategy by top management is ranked the second highest challenge by Global CEOs.
David Hain's insight:

'Leaders must face up to the fact that teams are becoming the preferred way for achieving organizational results' ~ David Ramsey 

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Social and Mobile Set to Inspire Workplace Transformation

Social and Mobile Set to Inspire Workplace Transformation | Organisation Development | Scoop.it

Business has forever been a world of change. If we think of it, change has been the only constant factor given the proliferation of so many technologies since the last couple of decades. While change has occurred in all aspects, the workplace is where some of the most glaring transformations have taken place. Let’s take a look at two of the biggest changes that are set to transform workplaces like never before.

David Hain's insight:

Social and mobile opens new levels of collaboration, says Daniel Newman @danielnewmanuv

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What Talent Management, Engagement And Culture Share

What Talent Management, Engagement And Culture Share | Organisation Development | Scoop.it
Company success links directly to what talent management, employee engagement and organizational culture have in common. The causal link among the three elements is powerful. It’s much like a rowing crew’s connection among rowers, oars, and scull.
David Hain's insight:

'Company culture offers critical engagement factors, impacting 3 components: recruitment, retention and development.' ~Tim Wright

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NGOs, invest in leadership development

NGOs, invest in leadership development | Organisation Development | Scoop.it

tsLeaSays management consultancy McKinsey & Company, whose research suggests that chronic underinvestment in management leadership development puts at risk the social sector’s capabilities to fulfill emerging missions effectively. McKinsey says non-profit managers need to improve on "ability to innovate, ability to surround selves with talented teams, collaboration, ability to manage outcomes."

David Hain's insight:

Leadership development advice for non-profits.

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4 Helpful Guides in Leading a Virtual Working Environment

4 Helpful Guides in Leading a Virtual Working Environment | Organisation Development | Scoop.it
Although virtual leadership is challenging when it comes to managing virtual teams, there are many techniques available to smoothly run a virtual business and enjoy the fruits of its benefits. Among these techniques and actually the basics in managing mobile workers are: looking for the results rather than activity, maintaining a good communication, scheduling meetings and online conferences, and ongoing feedback and support. These virtual team techniques will help you manage your mobile workers and virtual teams successfully.
David Hain's insight:

Virtual teams are here to stay, and it's not just an international rationale. Handy tips to make this work anywhere!

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6 Leadership Development Trends for 2015

6 Leadership Development Trends for 2015 | Organisation Development | Scoop.it
Before we go on to unveil the future trends, let’s have a look at what was happening on the leadership training scene this year. Among the most innovative leadership strategies being taught all over the world was the so-called “endogenous resourcing”, standing for the myriad techniques for unlocking employees’ hidden potential.

Apart from this trend, we saw the rise of management policies that foster sustainability and a slow transition from the autocratic, control-and-command management style to its more democratic variety – both demonstrating how the human side of business has become a growing factor in the success of leadership as employed by many global brands.

Having examined the present, let’s now direct our gaze to the future – here are 6 innovative leadership development practices that we will see spreading in the upcoming year.
David Hain's insight:

70% of Americans blame leadership crisis as a factor in the national economic decline. Ned to focus on being more human!

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Shatter Today's Organizational Myths by Crowdsourcing Culture

Shatter Today's Organizational Myths by Crowdsourcing Culture | Organisation Development | Scoop.it
To successfully evolve and deliver on your stakeholders’ high expectations, you can’t hold on to antiquated practices and continue making decisions based on outdated beliefs and assumptions. Organizations that adapt to leverage new values and the input of their stakeholders will come out on top. They’ll mine the crowd to form a truly accurate sense of their environment, they’ll be better equipped to make more accurate and timely decisions, and they’ll be much more adept at engaging their stakeholders through a collective and crowdsourced organizational culture.
David Hain's insight:

Top down is a busted flush - adaptive is the way.  Good article on how to reset culture by reframing organisation norms.

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How The 70:20:10 Model Can Takeoff

How The 70:20:10 Model Can Takeoff | Organisation Development | Scoop.it
The 70:20:10 model for workplace has garnered a lot of popularity in recent years as the ‘next big thing’ in Learning and Development. The 70:20:10 Model.

Via steve batchelder, Roger Francis
David Hain's insight:

Have you studied 70:20:10 to get more value form your people development spend?  You should!

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Should we measure gross national happiness?

Should we measure gross national happiness? | Organisation Development | Scoop.it
Move over, GDP. Psychologists Shigehiro Oishi and Ed Diener say it's time to make room for happiness, the next big tool for evaluating public policies and social development in the U.S.

Via Sandeep Gautam
David Hain's insight:

Difficult to measure, but important to try. 

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Sandeep Gautam's curator insight, December 18, 12:30 AM

of course we should!!

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A Myriad of Ways to Being Creative

A Myriad of Ways to Being Creative | Organisation Development | Scoop.it
Have you seen this equation: innovative = creative? Novelty always comes from “outside the box,” right? It’s a land of confusion to many, who then conclude they are just not the creative type. As a result, organizations lose out because being innovative is but one of a myriad of ways to being creative. All people can be creative—in their own way.
A organization’s ability to bring to best use the individual, team and collective creativity of its people is an important differentiator. That being widely acknowledged, organizations strive for diversity: diversity in gender, age, education, culture and so forth. The argument here is that they can’t overlook another type of diversity: that of being creative.
David Hain's insight:

Kirton Adaption-Innovation Theory 101 and case studies

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Trust and Your Ethics Program

Bruce Anderson, Chief Ethics Officer at Health Net discusses trust in the context of a corporate ethics program.

Via Barbara Kimmel
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Barbara Kimmel's curator insight, December 16, 8:24 AM

Another great video from our Trust Talks series. http://trustacrossamerica.com/talks.shtml

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5 Unconventional Techniques for Improving Your Company's Culture - Entrepreneur

5 Unconventional Techniques for Improving Your Company's Culture - Entrepreneur | Organisation Development | Scoop.it
The habits and routines, systems and processes that play into a company's agenda are what determine its culture -- and ultimately, its bottom line.

Via Raj Nadar
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Employee Engagement Is A Good Start...But Then What?

Employee Engagement Is A Good Start...But Then What? | Organisation Development | Scoop.it

In a mere 0.47 seconds, Google returns about 20,200,000 results when searching the term ‘employee engagement.’ Obviously, it’s a hot topic. And, it should be.

Employee engagement is the willingness of employees to apply their “discretionary effort” toward their work. Elevated levels of employee engagement are positively correlated with better business results. Therefore, the higher level of engagement, the better the chances of meeting or exceeding company goals and operating results.

The topic of engagement has gathered so much momentum in the past few years that most HR leaders have moved away from the employee satisfaction surveys of the past, in favor of newer, more relevant employee engagement surveys. This makes perfect sense. Research continues to show not just the value of engaged employees, but also the danger of disengaged employees. The Gallup Organization’s research suggests that actively disengaged workers spread discord among colleagues and customers and thwart organizational performance. 

David Hain's insight:

Do higher levels of engagement come from people accomplishing great things, or do great things come from people who are highly engaged?

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Soft Skill Training Providers - Organizational Development Partners or Service Providers?

Soft Skill Training Providers - Organizational Development Partners or Service Providers? | Organisation Development | Scoop.it
Are training organizations today a mere service provider to their clients or are we meaningful organizational development partners? Are we too focused on learning objectives to forget the relevance and utmost importance of business outcomes?

Via Sandeep Gautam
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Sandeep Gautam's curator insight, December 12, 1:52 AM

having an organizational development partner focus is what is required for corporate training programs to succeed.

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Listen! Simon Wells, Terrorist Negotiator, HM Government

Listen! Simon Wells, Terrorist Negotiator, HM Government | Organisation Development | Scoop.it
Simon talks negotiating, behavioural science, and what we constantly fail to do in the workplace.

Via Roger Francis
David Hain's insight:

Some wise words from the pointy end (of a gun)  about why listening well is so important!

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Engagement is Attitude !!

Engagement is Attitude !! | Organisation Development | Scoop.it
There are so many studies and articles written in business magazines and on blog posts today that it is clear we have an Employee Engagement problem. Note I didn’t say issue or opportunity because there is no question that the state of affairs in the area of engagement in the workforce today meets the standard of problem. A lack of engaged employees is costing businesses throughout the United States billions of dollars a year in lost productivity and turnover. I might in all honesty be tempted to move from the level of problem to the level of crisis.

Here are a few ideas I have on actions we can take to turn around this pending crisis.
David Hain's insight:

Engagement is about showing people they matter to you as people, not an employee number. @tomj_rhodes #BeMoreHuman

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5 Powerful Ways You Can Create A Strong Mind | LinkedIn

5 Powerful Ways You Can Create A Strong Mind | LinkedIn | Organisation Development | Scoop.it

Barriers are synonymous with failure and shame. Barriers are things to be avoided so we can keep moving toward our goal. However, contrary to how we think about problems and barriers, they are not the problem—it is the way in which we respond to them that holds us back.
The way in which we look at barriers is as important to living a full life as how we pursue meaningful activities and build healthy relationships. No matter our age, our mental toughness is created by our ability to cope with the challenges of life.

Here are 5 powerful ways you can use a strong mind to break through your barriers:

David Hain's insight:

A barrier is often only a door not yet opened. Which one will you open today? Via @LaRaeQuy.

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A picture is worth a thousand words. A few ideas about Graphic Facilitation

A picture is worth a thousand words. A few ideas about Graphic Facilitation | Organisation Development | Scoop.it
A picture is worth a thousand words | Greenbank http://t.co/oz24rNvsKF

Via Jose Luis Anzizar
David Hain's insight:

This is a really effective facilitation tool!

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Rational design vs. Organisation dynamics

Rational design vs. Organisation dynamics | Organisation Development | Scoop.it

Can an organisation really be designed? Do people really work that way? Should it not just evolve? Does it apply to highly paid knowledge workers? Should people not just work it out?

There are many who criticise rational design. That believe it either just can’t be done or shouldn’t be. That there is another way and by implication that other way is mutually exclusive to the rational design approach.

 I have a huge amount time for this view. Having done my best to understand Economics, I know just how poor ‘we’ are at understanding it. That our tools are so blunt, they are almost useless. Einstein famously wrote on his blackboard at Princeton that:“Not everything that counts can be counted, and not everything that can be counted counts.”It is with this in mind that we preach several core principles in doing effective Micro design:


David Hain's insight:

Very interesting blog on organisation design challenges and solutions.

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Gary Bamford's curator insight, December 6, 3:46 AM

Complexity - a messy reality!