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OpenBusinessCouncil.org
Our aim is to further the practice of Open Business for the purpose of comms, product and service innovation
Curated by Steffen Hück
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Open Data - Successes, Pitfalls and Advocacy | FOSSLC

Open Data - Successes, Pitfalls and Advocacy | FOSSLC | OpenBusinessCouncil.org | Scoop.it

Open Data is booming. Like the Wild West, with too few Sheriffs, exciting things can happen in the blink of an eye. This presentation will:

- demonstrate successful and important applications of Open Data

- discuss threats to Open Data

- discuss best pracitces for Open Data communities

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CloudForce London: CEOs getting the idea of social enterprises | BusinessCloud9

CloudForce London: CEOs getting the idea of social enterprises | BusinessCloud9 | OpenBusinessCouncil.org | Scoop.it

The study of 150 CEOs – conducted by Coleman-Parkes Research – reported a recognition of the importance of social media. Specifically the survey found:

73% said social networks were important for building brand awareness68% say it’s important to use social networks as platforms to launch new products74% say social networks attract new customers61% use social networks to engage with customers and grow their businesses

But despite this recognition, there is a lack of cross-departmental social strategic thinking. Some 68% of organisations have a social media strategy, but only 11% of businesses say that they run that social strategy as a collaborative cross-departmental team.

Instead most companies have a fragmented approach with marketing most likely to dominate ownership (40% of respondents), followed by IT (28%) and HR (20%).

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Social media around the world 2011

Free research report of a global social media study. Results cover 35 countries. More than 9000 people participated.

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Co-Creation in New Product Development

What is Co-Creation and how is it used in practice to come up with innovative products and services?
Drawing on 10 years of experiences in Co-Creation and Open Innovation, we have put together a short video showing examples of collaborative innovation with consumers.
There are videos out there on crowdsourcing, social media and almost any other current management trend... however, one of the usual suspects has been missing so far!

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A Manifesto for Social Business | CustomerThink

The nature of business is inexorably changing. The changes are being driven by a number of factors: ranging from the need to compete differently after the recession, through the availability of huge volumes of new information, to the rapidly growing influence of social customers.

 

I would almost go as far to say that we are fast approaching a period of ‘Business Enlightenment', based not so much on the linear thinking that drove the Enlightenment in the 18th Century, as on networked, emergent thinking which is driving so much new thinking in the 21st.

 

Many different themes are coming together and new business models are emerging from where they meet and mutually reinforce each other. Together, they have the potential to change many aspects of what we call business today. They have the potential to create a new kind of Social Business, driven not so much for social purposes as by social relationships. Many companies are already experimenting with these themes, some companies with a number of them. Although no companies are experimenting with all of them yet, it is only a matter of time.

 

Here are the fifteen themes (the Manifesto) driving Social Business:

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Berlin is the first German state to launch an open government data ...

Berlin is the first German state to launch an open government data ... | OpenBusinessCouncil.org | Scoop.it

Every month in 2011, another city, state or country launched a new open government data platform. From Open Kenya to British Columbia, transparency has gone global.

Today in Germany, Berlin has stood up Daten.berlin.de on the Internet.

According to German entrepreneur Anke Domscheit-Berg Berlin is the first German state to have an open data platform.

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What The New Patent Reform Act Means For Innovation | Fast Company

What The New Patent Reform Act Means For Innovation | Fast Company | OpenBusinessCouncil.org | Scoop.it

President Obama is expected, without delay, to sign into law the first large-scale reform to U.S. patent laws in 60 years. It brings U.S. law into line with most international practices, and is designed to quash patent trolling, cut red tape, and spur innovation.

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Podcast: For Immediate Release Social Business Readiness « Web ...

Podcast: For Immediate Release Social Business Readiness « Web ... | OpenBusinessCouncil.org | Scoop.it

I had the honor of joining one of the top podcasts in the space For Immediate Release podcast series which has been publishing as long as I can remember on how communication, technology and business intersect. It was an honor to spend my Saturday morning discussing Altimeter’s latest report on Social Business Readiness, how companies are ill-prepared, social media crises, and what companies should do.

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Exceeding the Benefits of Complexity? A Fractal Model for the Social ...

Exceeding the Benefits of Complexity? A Fractal Model for the Social ... | OpenBusinessCouncil.org | Scoop.it

Over the weekend my friend and industry colleague JP Rangaswami wrote an insightful post that pondered how we have gone about delivering on customer experiences as connected to our back-end capabilities. Specifically, he explored an issue that is increasingly challenging many of the large-company CIOs I speak with these days: That the present rates of change demanded of the accumulation of 20-30 years of legacy business systems is greatly exceeding the ability of our enterprises and associated software “stacks” to deliver on them, particularly as cloud, social, and mobile dramatically transform computing today.

The problem lies in our classical views of enterprise architecture and business architecture both.

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Innovation Excellence | Intel to Universities: No Patents, Please, Just ...

Innovation Excellence | Intel to Universities: No Patents, Please, Just ... | OpenBusinessCouncil.org | Scoop.it

What would you do if you were the university official in charge of company research partnerships and a Fortune 100 tech company offered to fund a research center at your university to the tune of $2.5 million dollars a year? If it were me, in these tough financial times, I’d say “great, tell me more,” visions of a nice press release dancing in my head. But wait, there’s A Catch: the company has made it a condition that in order to receive the millions, your university must open source any resulting software and inventions that come out of this research funding. Yes, open source. Your university cannot stake claim to any patents. There will be no intellectual property clauses, no negotiations, no… nonsense.

This situation is not hypothetical. Since January, four U.S. universities have agreed to host Intel Science and Technology Centers (ISTCs) that will be funded at the rate of $2.5 million a year for five years. ISTCs will conduct research in various areas related to cloud and embedded computing. Each ISTC is led by two principal investigators, one from Intel and one from the faculty of the host university. Each Center will host three Intel researchers who will act as technology scouts.

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The Need for a New Listening Movement: From monitoring to learning Brian Solis

The Need for a New Listening Movement: From monitoring to learning Brian Solis | OpenBusinessCouncil.org | Scoop.it

The market for listening services is rapidly maturing with vendors such as Radian6, Spiral16, Crimson Hexagon, Research.ly, Lithium, Sysomos, and many others improving how businesses monitor consumer conversations and experiences. The wide array of options and capabilities are nothing less than baffling, requiring expert analysis prior to committing any significant investment of finances or organizational resources now and over time. For those seeking top line advice on the differences between many of the top listening vendors, please read this helpful post at SocialMedia.biz.

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The promise and challenges of Benioff's social enterprise vision - ZDNet (blog)

The promise and challenges of Benioff's social enterprise vision - ZDNet (blog) | OpenBusinessCouncil.org | Scoop.it

Salesforce’s Marc Benioff continued his now-epic stream of social business thought leadership at this week’s Dreamforce 2011 in San Francisco. The messaging was certainly world class and the slew of announcements this week will address many of the shortcomings or feature gaps in its social software product line. But is a company whose roots are in sales automation and cloud-based SaaS the right firm to take organizations fully into the social world of the 21st century?

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Rebuild21 - 2011 - Co-creation - How to build raving fans, Conny Kalcher, LEGO

Rebuild21 - 2011 - Co-creation - How to build raving fans, Conny Kalcher, LEGO | OpenBusinessCouncil.org | Scoop.it

Conny kalcher will share her thoughts on open leadership, co-creation. Conny is Vice President for Customer Experience at The LEGO Group.

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Move Over Social Media; Here Comes Social Business | Fast Company

Move Over Social Media; Here Comes Social Business | Fast Company | OpenBusinessCouncil.org | Scoop.it

It takes extraordinary chutzpah to promote a vision before it can be fully realized by your audience, let alone your company. IBM did just that in 1997 when it introduced the notion of e-business. Fourteen years later, it is doing it again with a concept they call social business. Given its prescience about e-business, a concept that radically transformed how companies buy and sell their products, it is hard to dismiss their latest idée fixe.

That said, getting your arms around this grandiose idea is not easy. Ethan McCarty, Senior Manager of Digital and Social Strategy at IBM, spent the better part of an hour with me explaining the ins and outs while providing specific examples of how IBM is testing various social business approaches both internally and externally. In the end, I came away with these seven reasons why just about every company should be thinking about becoming a social business.

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From Social Networks to Collaboration Networks: The Next Evolution of Social Media for Business - Forbes

To date, companies have embraced social networks by setting up Facebook and LinkedIn pages. Many view these as an extension of their current marketing mix and offer product information, sales notices and contact information which is no different from their website. Many companies have also started using Twitter as a broadcasting medium, tweeting when they have new products or are having a clearance sale as a syndicated one-way communication with its followers. Really savvy companies are using new software monitoring tools to search social media for discussions, comments, and complaints by customers and employees about their company and products and services. In many cases, they get some great information that they use to improve their product or service, and sometimes they even contact people who complain to gather more details as indicative about how other customers might feel.

 

But the biggest value that social networks offer goes beyond being marketing channels to push communication to prospects and customers. They are morphing into new channels for collaboration and innovation. Social networks are becoming unique touch points to engage communities, start conversations, recruit skillful employees, and develop new innovative ideas. Firms that successfully leverage social networks are doing so to engage their communities in conversation explicitly to tap into their brainpower and energy. They ask customers and followers to participate in brainstorming with them so they can learn how to be a better company, offer better products and services, or support the values and issues of the community.

 

Social networks are increasingly tapping into this collaborative mindset in ways that continue to evolve. We first saw the power of mass collaboration with the advent of Linux, an open source operating system, when it opened its source-code and allowed software developers around the world to openly add and improve the core product. The collaborative process raised the level of quality, innovation and speed of new feature delivery for Linux.

 

Since then, many other companies have started to embrace and develop collaborative networks to create value. They understand that ideas can come from anyone, anywhere and at anytime. Three examples demonstrate how some organizations have taken advantage of this new collaborative mindset and are leveraging the power that networks offer.

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IndustryWeek : Fueling Auto R&D With Social Media

IndustryWeek : Fueling Auto R&D With Social Media | OpenBusinessCouncil.org | Scoop.it

Social media has 'widened the aperature' for automakers to view consumers' insights and product ideas. Kia's Michael Sprague: With social media, "you can have a focus group of a hundred or a thousand people versus 10 or 20" plus, "you can do it almost in real-time."

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Distributed work and data security: can the crowd keep a secret?

Distributed work and data security: can the crowd keep a secret? | OpenBusinessCouncil.org | Scoop.it

In these post-WikiLeaks days, many people (and governments) might argue the only way to keep data confidential is to keep it offline. After all, the web was designed to link and share information. Online, as Sun Microsystems founder Scott McNealy once tactfully remarked, “You have zero privacy. Get over it.”The trouble with the “McNealy philosophy” is that the web is now the place where millions of people go to work, as well as play. Even the most innocent, open, non-evil companies generally have some data – such as personal information, research and development strategy, secret Santa lists – they need to keep secure.

Distributed work platforms face a unique and particularly knotty data security dilemma. If your business model relies on distributing client data among a vast (often anonymous) crowd of strangers, how do you make sure that any confidential information stays on the QT?

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Open data and personal data systems in the UK and England (+ ...

Open data and personal data systems in the UK and England (+ ... | OpenBusinessCouncil.org | Scoop.it

A couple of months ago, Mydex (via William Heath) published a brief UK list of government initiatives on the Ideal Government site, looking at applications of personal data systems (PDS). The motivation is the belief that:

Only the addition of an individual-centric model to the existing organisation-centric model can deliver speed, convenience, privacy personalisation and choice to the individual, and cost savings and efficiency for the organisation based on better online authentication, cleaner data and feeds of personal circumstances and preferences

The past groups services under three headings:

Systems where a PDS is a prerequisitePolicies that share the PDS philosophyGeneric innovation activity where PDS could have a major impact

I put some notes together which I thought might be useful to come back to….

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Innovation Excellence | Co-Creating Business Models

Innovation Excellence | Co-Creating Business Models | OpenBusinessCouncil.org | Scoop.it

In 2009, I was privileged to co-create an awesome book, Business Model Generation, with Alex Osterwalder and Yves Pigneur. Co-creating the book with Alex was an amazing experience, created some lasting friendships with other co-creators, and of course Alex. After Angela Dunn‘s monthly twitter-chat, #ideachat, I decided to ask Alex what made him decide to do co-create this book.

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What Are Innovation Ecosystems and How To Build and Use Them | InnovationManagement

What Are Innovation Ecosystems and How To Build and Use Them | InnovationManagement | OpenBusinessCouncil.org | Scoop.it

The innovation ecosystem is not new but in 2011 it certainly has many new features. Jorn Bang Andersen looks back at the evolution of the innovation ecosystem, where it is now headed and how companies can develop ecosystem strategies.

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Making Open Data Real « Privacy and information law blog

From the start, the Coalition Government has indicated that transparency is top of its programme. The emphasis on transparency has been underlined with the publication in August of the Cabinet Office consultation – ‘Making Open Data Real’. The proposals are hailed as setting out the most ambitious Open Data agenda of any government in the world. As such the presumption is that data about public services will be Open Data. Open Data must be able to be freely used, re-used and redistributed by anyone.

The proposals outline how the government will move to a position where most data held by public bodies and about public services will be available for re-use under the Open Government Licence, apart from in specific circumstances e.g. personal data. An Open Data agenda should, the consultation sets out, provide opportunities for accountability, choice, productivity, quality and outcomes, social growth and economic growth.

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There is No Such Thing as a Social Business | Web 2.0

There is No Such Thing as a Social Business | Web 2.0 | OpenBusinessCouncil.org | Scoop.it

I’ve had many discussions about what people believe social business actually is over the past few months, and what I have found is that nobody really knows exactly what it is, but they have some vague idea. It’s a bit like trying to pinpoint an obscure country on a map: you might know roughly which continent it’s on or what the largest body of water nearby is, but you can’t say for sure where exactly it is located.

If a company uses an internal collaboration platform but does not have a collaborative culture, is that a social business? What if the company has a very collaborative culture but does not use either social media or internal collaboration tools? It seems as though everything boils down to two things: culture and technology.

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Maximizing Crowdsourcing Success | SOA World Magazine

Maximizing Crowdsourcing Success | SOA World Magazine | OpenBusinessCouncil.org | Scoop.it

After the publication of "Crowdsourcing - A Best Practice or a Worst Practice", I had some back and forth conversations with Jim McKeown and Jack Hughes (Communications Director and TopCoder founder, respectively) from TopCoder on the merits and the shortcomings of the article.

They had some significant value to add in this area - especially where it concerned the "questions to ask if you're considering crowdsourcing" - a list of questions designed to help readers ascertain if crowdsourcing would be appropriate for them, and if so, strategies for minimizing risk and maximizing success. I felt that the additional detail and viewpoint would be of great value to readers, so I invited Jack to comment and expand on the original article.

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Logic+Emotion: Is Your Social Business Prepared? Readiness ...

Logic+Emotion: Is Your Social Business Prepared? Readiness ... | OpenBusinessCouncil.org | Scoop.it

For further proof that "social business" is coming of age, Altimeter recently conducted some research (both quantitative and qualitative) of enterprise grade organizations (1000 or more employees). The report focuses on readiness for crisis scenarios, but includes several best practices and findings which illustrate how organizations need to structure themselves for social business. Below is a breakdown of a few findings which stood out to me (noted in italics), along with some thoughts as to what this could potentially mean for you and your organization:

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Mob rule: Iceland crowdsources its next constitution

Mob rule: Iceland crowdsources its next constitution | OpenBusinessCouncil.org | Scoop.it

It is not the way the scribes of yore would have done it but Iceland is tearing up the rulebook by drawing up its new constitution through crowdsourcing.

As the country recovers from the financial crisis that saw the collapse of its banks and government, it is using social media to get its citizens to share their ideas as to what the new document should contain.

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