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SAP QM - Leverage It For Customer Satisfaction In SAP QM, the latter part stands for Quality Management. It is an integral component of the logistics. It is incorporated with all complementary components that include ...
Shanmukha Rao Dondapati's insight:
SAP QM - Leverage It For Customer Satisfaction In SAP QM, the latter part stands for Quality Management. It is an integral component of the logistics. It is incorporated with all complementary components that include Plant Management (PM), Material Management (MM) and Production Planning (PP). Quality management is one of the most important modules in respect to the warehouse in many ways. It allows inspecting the raw materials as they arrive at the service. It is also important when it comes to manufacturing operations. This is because, here the class of under process as well as finished products are checked, before they are targeted towards the warehouse. This is why quality management is important for the logistics people. To plan, notify and inspect SAP QM includes three different domains of planning notification, and scrutiny. The first function enables the quality department of a company to map inspections for product recipes from various vendors, production team, in process goods and stock transfers. The second function is used for ask action by the quality control department. The third function, inspection or scrutiny is the physical one that makes use of the features mentioned in the quality planning. Whichever department it is, quality management is a must. Also, the product delivered to your customers must be high quality. How QM works SAP QM provides the quality management teams with a number of reports. The material imperfection report sheet shows that how many times a raw material or other item has been in the status called defect. The vendor report will show the rate of recurrence of defected materials by a vendor. By scrutinising the inspection lot for positive receipts, the quality management team of a company can emphasize on the vendors who are continuously supplying low quality raw materials getting negative remarks during inspection. The consumer report lists the flaws that were detected on scrutiny for deliveries. For improving customer service and satisfaction, resolving all defect related issues can help a great deal. Increased customer satisfaction To sum up SAP QM increases customer satisfaction all the way through high product quality. It increases transparency with the help of incorporating quality management through the entire lifecycle of a product and supply chain. It also helps in reducing source data redundancies using a focussed approach for data management. It also boosts the efficiency with improved procedure, as well as, leveraging the assets. So, you should also take the advantage of this SAP module that comes with integrated and complete quality management features and see your business bloom.
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SAP FSCM for Better Financial Supply Management SAP FSCM stands for Financial Supply Chain Management. It is a module of SAP ERP (Enterprise resource planning). It comprises a wide spectrum of functions that are used ...
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