Online Help Desk Software
1.2K views | +0 today
Online Help Desk Software
Best Web Based Multi-Domain Helpdesk
Curated by Sachin Jadhav
Your new post is loading...
Your new post is loading...
Scooped by Sachin Jadhav
Scoop.it!

Vision Helpdesk's Facebook and Twitter Integration Makes Your Customer Service Social

Vision Helpdesk's Facebook and Twitter Integration Makes Your Customer Service Social | Online Help Desk Software | Scoop.it
Convert Facebook wall posts and comments and Twitters @mentions into Help Desk Tickets..
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

7 Clear Signs Your Business Needs SaaS Help Desk Software

7 Clear Signs Your Business Needs SaaS Help Desk Software | Online Help Desk Software | Scoop.it
If your business is considering help desk software, but aren't quite sure that you need a full-blown software solution rather than just making a few changes to
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

Top Qualities Of A Successful Help Desk Agent

Top Qualities Of A Successful Help Desk Agent | Online Help Desk Software | Scoop.it
Many help desk managers make the mistake of hiring inexperienced professionals and end up with staff that is just doing their job, rather than providing quality
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

7 Ways To Improve First Call Resolution

7 Ways To Improve First Call Resolution | Online Help Desk Software | Scoop.it
What is FCR? An FCR is an abbreviation for First Call Resolution. Some help desks may use a slightly different term but it means the same thing everywhere;
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

Past, Present And Future Of SaaS Help Desk Services

Past, Present And Future Of SaaS Help Desk Services | Online Help Desk Software | Scoop.it
Most of the people agree that having technical issues is not only frustrating, but is inefficient and time consuming. SaaS Help Desk emerged to solve all the
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

5 Reasons Ticket Management Software Is Better Than Email Communication

5 Reasons Ticket Management Software Is Better Than Email Communication | Online Help Desk Software | Scoop.it
Email is one of the instant forms of business communication. There was a time when emails were enough to provide online customer support. Companies just need to
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

10 Customer Service Statistics Of 2016 You Can’t Afford To Ignore

10 Customer Service Statistics Of 2016 You Can’t Afford To Ignore | Online Help Desk Software | Scoop.it
We are in an every changing world where there is a constant expansion in consumer choices and customer expectations. Many business owners still need to be
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

Service Desk Vs Help Desk Software: Which Does Your Company Need?

Service Desk Vs Help Desk Software: Which Does Your Company Need? | Online Help Desk Software | Scoop.it
For any business that provides service to customers, or to any end-user, a support portal is imperative. In fact, hiring patterns confirm that technology is
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

Four Metrics to Analyze When Using Ticketing Software

Four Metrics to Analyze When Using Ticketing Software | Online Help Desk Software | Scoop.it
People are what makes your company great. When you show your customers they are valued they are more likely to remain loyal and buy more of your products and
more...
No comment yet.
Rescooped by Sachin Jadhav from Best Help Desk Software
Scoop.it!

6 Reasons Why You Should Use Our Help Desk Software

6 Reasons Why You Should Use Our Help Desk Software | Online Help Desk Software | Scoop.it
Due to the digital age that we live in, your customers expects fast and superior customer service. One way that you can make your customers happy and increase
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

Vision Helpdesk Review: Top Customer Service Help Desk Software

Vision Helpdesk Review: Top Customer Service Help Desk Software | Online Help Desk Software | Scoop.it
I think that Vision Helpdesk is a good alternative for the other products, like Kayako or FreshDesk. Vision Helpdesk is for the smallest companies and [for] the biggest companies it is a good solution.
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

Zoho Support vs Vision Helpdesk - Help Desk Software Comparison

Zoho Support vs Vision Helpdesk - Help Desk Software Comparison | Online Help Desk Software | Scoop.it
Compare Help Desk Software: Zoho Support vs Vision Helpdesk. See features, pricing, reviews, and user ratings side by side.
more...
No comment yet.
Rescooped by Sachin Jadhav from Best Help Desk Software
Scoop.it!

Proactive Customer Support: A game changer for your Business!

Proactive Customer Support: A game changer for your Business! | Online Help Desk Software | Scoop.it
Proactive Customer Support can be considered as the latest trend for the business to progress. And also it can be considered as the smart way to do the

Via Sachin Jadhav
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

How to Win By Using ITIL/ ITSM Service Desk Software

How to Win By Using ITIL/ ITSM Service Desk Software | Online Help Desk Software | Scoop.it
ITIL, which stands for Information Technology Infrastructure Library, is a very powerful tool. Did you know it was possible to combine a customer service help
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

Web Based Help Desk Software Does More Than You Think

Web Based Help Desk Software Does More Than You Think | Online Help Desk Software | Scoop.it
Many people are familiar with the customer-facing side of web-based help desk software from dealing with companies that use it. This software is a favorite of
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

How The ITIL Guiding Principles Relate To The Service Desk

How The ITIL Guiding Principles Relate To The Service Desk | Online Help Desk Software | Scoop.it
Announced on 13th March 2015 and launched on the 1st of February 2016, ITIL Practitioner has been touted as the most significant evolution in the 20 year
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

5 Ways Service Desk Can Handle A Major Incident

5 Ways Service Desk Can Handle A Major Incident | Online Help Desk Software | Scoop.it
Picture the scene: It’s a nice calm day on the service desk, the clients are happy, the users are satisfied and the agents are calm and settled. The sun is
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

Make Chaos Into Order With Online Help Desk Software

Make Chaos Into Order With Online Help Desk Software | Online Help Desk Software | Scoop.it
The customer service systems of days gone by can no longer keep up with the demands of business. Now, people aren't willing to wait on the phone for a half an
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

6 Warning Signs: It’s Time For New Help Desk Software

6 Warning Signs: It’s Time For New Help Desk Software | Online Help Desk Software | Scoop.it
It’s hard running a business and one of the hardest parts is to decide when it’s time for new systems and technologies. Organizations often think that their
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

Simplicity At The IT Service Desk

Simplicity At The IT Service Desk | Online Help Desk Software | Scoop.it
There is a saying that goes "IT is simple but it’s difficult to make IT simple." And with new technologies coming out day in and day out, there is a tendency to
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

5 Things You Didn’t Know About Customer Support Software

5 Things You Didn’t Know About Customer Support Software | Online Help Desk Software | Scoop.it
Customer support desk software is one of the top catchphrases in current IT industry. With a huge list of products, each with their own features and claims
more...
No comment yet.
Scooped by Sachin Jadhav
Scoop.it!

4 Ways Your Customer Service Software Can Save Your Company Money

4 Ways Your Customer Service Software Can Save Your Company Money | Online Help Desk Software | Scoop.it
Every business can benefit from saving money. However, sometimes it is difficult to find ways to cut costs after looking at your budget. Sadly, some business
more...
No comment yet.
Rescooped by Sachin Jadhav from Best Help Desk Software
Scoop.it!

Compare Vision Helpdesk vs Freshservice 2015 | FinancesOnline

Compare Vision Helpdesk vs Freshservice 2015 | FinancesOnline | Online Help Desk Software | Scoop.it
more...
No comment yet.
Rescooped by Sachin Jadhav from Best Help Desk Software
Scoop.it!

ITIL/ ITSM Ready Service Desk Software Launched by Vision Helpdesk

Today we are happy to announce Vision Helpdesk V4 stable release, The V4 version is a significant step forward in making Vision Helpdesk the most powerful and useful help desk software tool available.
more...
No comment yet.
Rescooped by Sachin Jadhav from Best Help Desk Software
Scoop.it!

6 Keys to unlock the mystery of turning Visitors into your Customers!

6 Keys to unlock the mystery of turning Visitors into your Customers! | Online Help Desk Software | Scoop.it
Everyone surely wants to have a key using which they can convert their visitors into their customers. Visitors’ visits different sites in an intention to
more...
No comment yet.