Online Community Management
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Stack Exchange Explained

CHAOS, a covert-ish branch of Stack Exchange, introduces you to the ever-expanding network of question and answer sites. The Stack Exchange network is home t...
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Extra Credits: Community Management

This week, we discuss the under-appreciated role of the Community Manager. We have a new EC t-shirt from Fangamer! Buy it here! http://www.fangamer.net/produ...
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Quora Wants To Stay Independent, Raises $80M Series C From ...

Quora Wants To Stay Independent, Raises $80M Series C From ... | Online Community Management | Scoop.it
Startups get acquired and shut down. That threat could scare people out of writing deep answers on Quora's Q&A site. So it's just raised an $80 million Series C because “We specifically want to stay independent for the ...
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Why Zendesk?

"This is the story of support ticket #24." Zendesk: have a better relationship with your customers. If you have customers, then you need Zendesk. More than 6...
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Activation, Comfort, and Other Secrets of Online Community ...

Activation, Comfort, and Other Secrets of Online Community ... | Online Community Management | Scoop.it
Running an online community isn't as easy as launching a Facebook page. Deb Ng provides tips and tricks for doing it right, culled from her book "Online Community Management for Dummies"
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OCTribe Jayne Cravens - Online Community and Volunteering Management

Slides: http://www.coyotecommunications.com/techsoup/
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