How to Stop the Dreaded “Decision Drift” | One of the Secret of Life is to Make Steeping Stones out of Stumble Blocks | Scoop.it

Have you ever had a meeting that didn’t work out quite as a planned? Where everyone agreed to a specific course of action and two weeks later you discover that what they’ve been working on doesn’t come close to your vision of what should happen? When these situations arise, we usually blame poor communication. We didn’t communicate clearly. People weren’t really listening. We thought we had consensus when we really didn’t. Faulty communications can certainly play a role, but there’s a lot more at work underneath the surface. This situation clearly illustrates how the way our brain works can undermine even our best intentions. When we gain consensus on a decision or course of action, everyone agrees on the surface. But as soon as people leave the meeting and start making in-the-moment decisions, their underlying attitudes and assumptions get in the way. They typically don’t have the same attitudes and beliefs as you, so they make decisions that differ from the ones you would make. As each new decision is made, this process builds until everyone ends up miles apart on the project. So you gather for the follow-up meeting and everyone wonders, “What happened?” ....


Via Thomas Menk