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Coming to grips with omni-channel retailing - CMO

Coming to grips with omni-channel retailing - CMO | Omnichannel Retailing | Scoop.it
Coming to grips with omni-channel retailing
CMO
A successful omni-channel strategy is an organisation-wide change that requires solid technology foundations and a clear strategic roadmap incorporating the ideas and support of the entire business.
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Omnichannel Doesn’t Need to be Ominous

Omnichannel Doesn’t Need to be Ominous | Omnichannel Retailing | Scoop.it

Companies have more information at their disposal than ever before; unfortunately, most don’t know how to make sense of all of it. They understand the purpose of the individual data sets but have…


Via Nicolas Prigent, Davy Dauvergne
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The store of the future: brick-and-mortar retail meets omnichannel [INFOGRAPHIC]

The store of the future: brick-and-mortar retail meets omnichannel [INFOGRAPHIC] | Omnichannel Retailing | Scoop.it
What will the in-store customer experience be like...in 2020? See how the latest innovation in retail technology is shaping the future of shopping.
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You can’t take the ‘shop’ out of shopping

You can’t take the ‘shop’ out of shopping | Omnichannel Retailing | Scoop.it
Over the last 20 years, online shopping has gone from being something that people view with suspicion to an accepted part of everyday life.
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CEGID - CONNECTED COMMERCE - YouTube

Demanding, impatient, ambitious, happy, sad, excited, social, informed, connected, empowered…. They decide, they run your business. Their decisions impact yo...
Lyndsey McIntosh's insight:

How well do you know your customers?

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Paul Smith deploys Cegid SaaS in preparation for digital future

Paul Smith deploys Cegid SaaS in preparation for digital future | Omnichannel Retailing | Scoop.it
Omnichannel technology, click-and-collect and in-store mobility just some areas fashion retailer is working on, says head of IT Lee Bingham
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Paul Smith tailors retail expansion with Cegid

Paul Smith tailors retail expansion with Cegid | Omnichannel Retailing | Scoop.it
Paul Smith, the iconic British fashion designer who sells men’s and women’s collections in 73 countries with stores throughout North America, Europe, the Middle East and Asia, has selected Yourcegid Retail, Cegid’s cloud-based, Omnichannel retail management solution to support its international expansion plans.
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Cross-channel advertising: The customer comes first

Cross-channel advertising: The customer comes first | Omnichannel Retailing | Scoop.it
It’s well established that most consumers spend a huge amount of time considering an online purchase before parting with their money.
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The Importance of Mobile

The Importance of Mobile | Omnichannel Retailing | Scoop.it
In order for retailers to continue to survive, they need to keep their finger on the pulse of changing consumer behaviour. By the year 2020 it is estimated that nearly 2.5 million smartphones will be in circulation around the world.
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OmniChannel Retail Best Practices for Brands and Retailers | OmniRetail-Experts.com

This thesis provides omnichannel retailers practical insights, real-world strategies & solutions to improve customer experience & increase business results.
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One Consumer. One Commerce.

One Consumer. One Commerce. | Omnichannel Retailing | Scoop.it
Omnichannel, or connected commerce, is about creating a streamlined customer shopping experience across time, multiple touch points and devices and channels.
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Webinar on Sept. 25: Crafting holiday marketing strategy in an omnichannel ... - Luxury Daily

Webinar on Sept. 25: Crafting holiday marketing strategy in an omnichannel ... - Luxury Daily | Omnichannel Retailing | Scoop.it
Webinar on Sept. 25: Crafting holiday marketing strategy in an omnichannel ...
Luxury Daily
In this hour-long free webinar on Wednesday, Sept. 25 at 2 p.m.
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RESHAPING THE SUPPLY CHAIN AT INTERSPORT UK

RESHAPING THE SUPPLY CHAIN AT INTERSPORT UK | Omnichannel Retailing | Scoop.it
Speed is of the essence in retail – particularly in the fast-paced world of sport. Not only must retailers get products to market quickly, they must respond promptly to customer demand
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Top 40 list of omnichannel retail influencers to follow - Whisbi

Top 40 list of omnichannel retail influencers to follow - Whisbi | Omnichannel Retailing | Scoop.it
The most inspiring omnichannel retail experts and top online magazines for omnichannel news and insights
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The store of the future: brick-and-mortar retail meets omnichannel [INFOGRAPHIC]

The store of the future: brick-and-mortar retail meets omnichannel [INFOGRAPHIC] | Omnichannel Retailing | Scoop.it
What will the in-store customer experience be like...in 2020? See how the latest innovation in retail technology is shaping the future of shopping.

Via Edward Chenard
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Top 2014 retail experience innovations and trends in 2015 - Whisbi

Top 2014 retail experience innovations and trends in 2015 - Whisbi | Omnichannel Retailing | Scoop.it
Retail and E-commerce store best practices, great examples of an omnichannel fusion between digital and brick-and-mortar retail.

Via Whisbi
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Personalisation: The Key to Success

Personalisation: The Key to Success | Omnichannel Retailing | Scoop.it
Do you remember the days when you could go into your local store and the store assistant would have your items ready before you’d even had a chance to draw a breath?
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The role of the in-store sales associate has changed

The role of the in-store sales associate has changed | Omnichannel Retailing | Scoop.it
Even as recently as five years ago, if you needed to buy something, you went to a shop. Look to the future and it’s predicted that “over 60% of retail sales will involve the web by 2017.
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What Does Omni-Channel Customer Experience Mean to the Customer? - Business 2 Community

What Does Omni-Channel Customer Experience Mean to the Customer? - Business 2 Community | Omnichannel Retailing | Scoop.it
Nowadays it is great to be a consumer. My smartphone connects me with an endless amount of information and social media connects me with experts and my peers.
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Any time, anywhere, any product with retail omnichannel - The National

Any time, anywhere, any product with retail omnichannel - The National | Omnichannel Retailing | Scoop.it
Imagine a scenario where your retailer already knows what you are likely to purchase based on personal preferences.
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Keeping Up with the 2020 Consumer

Keeping Up with the 2020 Consumer | Omnichannel Retailing | Scoop.it
The economy has not been kind to retailers over the past few years. The recession saw consumers pull back the amount they spent on themselves and others, which resulted in a slump in retail sales and, unfortunately, the inevitable closing of businesses.
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Cross-channel marketing 2014: trends & opportunities [infographic ...

Cross-channel marketing 2014: trends & opportunities [infographic ... | Omnichannel Retailing | Scoop.it
The newly-published Econsultancy Cross-Channel Marketing Report, produced in partnership with Oracle Marketing Cloud, looks in detail at the extent to which companies are integrating their marketing activities.
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Sweaty Betty 'Works Out' with Yourcegid Retail

Sweaty Betty 'Works Out' with Yourcegid Retail | Omnichannel Retailing | Scoop.it
Sweaty Betty, the British ladies sportswear brand designed to inspire and empower women through fitness, has partnered with Cegid to help drive their Omnichannel strategy and support their UK and US growth aspirations.
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Giant Eagle Ramps Up Omnichannel Loyalty Strategies

Giant Eagle Ramps Up Omnichannel Loyalty Strategies | Omnichannel Retailing | Scoop.it
Consumers typically access multiple devices throughout the day to research products, collect coupons and hunt for deals.
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