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The world's most 'authentic' brand is... 

The world's most 'authentic' brand is...  | OmniChannel | Scoop.it
Tech brands topped an annual ranking of the world's 100 most authentic brands, with an online giant taking the top spot.
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Redefining Scalability in the Era of Big Data Analytics 

Learn about infrastructure choices, component integration, problem-solving strategies, oversight, and whether your big data analytics are truly scalable.
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An Alternate Universe of Shopping, in Ohio

An Alternate Universe of Shopping, in Ohio | OmniChannel | Scoop.it
As retailers face existential threats from the internet, clothing chains and burger joints alike are flocking to Columbus, Ohio, to test new ideas.
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7 takeaways on retail's future from Shop.org

7 takeaways on retail's future from Shop.org | OmniChannel | Scoop.it

Retail industry news, voices and jobs. Optimized for your mobile phone.

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Retailers Are Measuring Stores All Wrong

Retailers Are Measuring Stores All Wrong | OmniChannel | Scoop.it
Traffic and sales per engagement-minutes put a lot more levers in your hands for driving store results than just comp sales. And it also starts redefining the store’s role – so that you can expand your recognition of the value delivered to consumers. It’s not just about capturing the transaction in a store. It’s about serving customers. Measuring comp sales completely ignores all that other value. In a world where the transaction can pretty much happen anywhere, stores need to be able to deliver a heck of a lot more than just transactions – and measurements should reflect that.
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Omnichannel: Seeing the World Through Customer-Colored Glasses

Omnichannel: Seeing the World Through Customer-Colored Glasses | OmniChannel | Scoop.it
Retailers must learn how to switch channels across various avenues for all customer interactions

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Thriving in an Increasingly Digital Ecosystem

Thriving in an Increasingly Digital Ecosystem | OmniChannel | Scoop.it
To prepare for digital disruption, companies need to consider which of four business models to adapt.
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Digital Disruption Is a People Problem

Digital Disruption Is a People Problem | OmniChannel | Scoop.it
People, organizations, and policy respond to technological advances at different rates.
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Innovative retail concept in store expansion mode

Innovative retail concept in store expansion mode | OmniChannel | Scoop.it

A tech-savvy retailer with an unusual business model is expanding its brick-and-mortar footprint nationally.

b8ta announced plans to open four new stores, designed by Gensler, with locations in San Francisco, San Jose, Calif. (Santana Row), Houston (Galleria), and New York City. The expansion, which brings the company's total store count to nine, kicks off with the opening of a store in San Francisco’s Hayes Valley neighborhood on Sept. 29.

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The AlexaCortana Partnership Could Mean Big Things For Voice Commerce

The AlexaCortana Partnership Could Mean Big Things For Voice Commerce | OmniChannel | Scoop.it
The rise of voice commerce means retailers need to provide seamless customer experiences.
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ICSC: Omnichannel shoppers to rule this holiday

ICSC: Omnichannel shoppers to rule this holiday | OmniChannel | Scoop.it

Nearly all shoppers will be shopping a variety of channels this holiday season.

Ninety-six percent of shoppers plan to make a purchase from a retailer who has both a physical and an online presence, with 40% of them buying online and picking up in-store, according to a report by the International Council of Shopping Centers. And 81% of those shoppers plan to make additional purchases when collecting their item(s).

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Toys ‘R’ Us Might Be Dying, but Physical Retail Isn’t

Toys ‘R’ Us Might Be Dying, but Physical Retail Isn’t | OmniChannel | Scoop.it
Stores that adapt to a digital model are doing just fine.
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The Ultimate Executive Brief for Navigating Digital Disruption

The Ultimate Executive Brief for Navigating Digital Disruption | OmniChannel | Scoop.it
Notes from my fireside chats with some of the most talented professionals in the consumer industries responsible for driving digital transformation for their brands.
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Embrace real-time data integration to create positive customer experiences

Embrace real-time data integration to create positive customer experiences | OmniChannel | Scoop.it
iPaaS allows enterprises to remain relevant against future disruptions in most changing digital competitive environments
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Rethinking the Physical Space – Insights from China’s Evolving Retail Industry

Rethinking the Physical Space – Insights from China’s Evolving Retail Industry | OmniChannel | Scoop.it
For those willing to look, China’s thriving retail scene provides meaningful insights to draw upon in creatively redesigning physical spaces to deliver better
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Product managers for the digital world

The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and design focus, and the evolution of software-development methodologies.
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Retail's New Engagement Equation 7 New KPIs

Retail's New Engagement Equation 7 New KPIs | OmniChannel | Scoop.it
With the help of several respected industry thought leaders, we introduce here seven new KPIs that we believe effectively measure the true value of the modern store…  
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A Revolution in Retail (and Beyond): Some Key Omnichannel Dynamics

A Revolution in Retail (and Beyond): Some Key Omnichannel Dynamics | OmniChannel | Scoop.it
APIs form the foundation for building an “outside-in” approach to meeting customers’ expectations
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Gen Z wants more in-store tech

Gen Z wants more in-store tech | OmniChannel | Scoop.it
Dive Brief:

Gen Zers are eager to experience in-store tech while they shop, with 39% hoping "just walk out" technology will be implemented within the next 12 months and 44% hoping AR and VR come to fruition during that same period, according to a study by payments platform Adyen emailed to Retail Dive.

While 46% of the youngest generation say they’re communicating with brands via chatbots, not all tech is a hit with Gen Z — 35% said they flat-out don’t want biometrics as part of their future shopping experience, according to Adyen.

The study also found that roughly 50% of Gen Zers would do more shopping if their preferred shopping experience was implemented, 66% would shop more if they could check item availability and showrooms have the potential to drive 50% more shopping among the young group.
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12 Essential Innovation Insights

12 Essential Innovation Insights | OmniChannel | Scoop.it
We searched the MIT SMR archives to find 12 essential innovation insights.
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Really Big Data At Walmart: Real-Time Insights From Their 40+ Petabyte Data Cloud

Really Big Data At Walmart: Real-Time Insights From Their 40+ Petabyte Data Cloud | OmniChannel | Scoop.it
Walmart, the world's biggest retailer, has big ambitions for big data. The company is developing a 40+ petabytes data cloud together with a state-of-the-art analytics hub to deliver better and more real-time insights from their data.
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Price is not the biggest driver for the first native digital generation

Price is not the biggest driver for the first native digital generation | OmniChannel | Scoop.it

Social media plays a huge role — bigger than pricing — when it comes to influencing the purchase decisions of Generation Z.

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The Favorite 50 Most Preferred Ecommerce Retailers

Some repositioning, but familiar names remain at the top.
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The top fast-fashion brands that are killing it on social media are…

The top fast-fashion brands that are killing it on social media are… | OmniChannel | Scoop.it

Visual content has made H&M, Topshop/Topman Forever21 the most successful social media brands in the competitive fast-fashion industry.

This was according to data from visual content performance platform ShareIQ. The analysis digs into the data for the first three quarters of 2017 among the top brands in the fast-fashion category in the United States: H&M, Forever21, Uniqlo, Gap, Old Navy, Topshop/Topman, Zara, Mango and American Apparel.

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Physical Stores Focus on All Things Digital: Technologies featured @RetailInnovation Lounge - Dallas

Physical Stores Focus on All Things Digital: Technologies featured @RetailInnovation Lounge - Dallas | OmniChannel | Scoop.it
As brick-and-mortar stores race to transform themselves amid the increasing importance and influence of e-commerce, many retailers are looking to
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