Combining the omnichannel retail approach with the phrase “the customer is always right” will eventually give way to a new phrase: “the right customer will have the right product at the right time through the right channel.”...
Five Omnichannel Predictions for 2014 Power Retail With the Christmas frenzy behind us and positive revenue figure starting to emerge for both online and bricks and mortar retailers, we look towards 2014 and some of the evolving omnichannel...
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