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Omni Channel Retail Scoop
Omni Channel Retail
Curated by Philip Brown
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Mobile Is Changing the Way Retailer Chico's Goes to Market - The CIO Report - WSJ

#Mobile are changing the #shoppingexperience for retailer's http://t.co/3EWzwbIP6J #digital #retail #personalised #omnichannel
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Which Social Networks Should You Care About in 2014? - Digital Europe

Which Social Networks Should You Care About in 2014? - Digital Europe | Omni Channel Retail Scoop | Scoop.it
It’s hard to believe that Facebook will be ten years old this February and yet social media still seems new to many of us.

Via David Blundell
Philip Brown's insight:

Interesting when you look at some of the new players like Vine and how quickly they are growing...stats about use frequency and duration would tell even more...

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Ana Melo's curator insight, March 12, 2014 5:41 AM

Great info graphic portrait of digital Europe.

sobrie01's curator insight, April 9, 2014 2:35 PM

How can we better leverage these options in learning? How do we leverage these to show best practices, quick bites of information for a particular group or use it in the classroom for application learning through video and discussion of that video. Interesting. Anyone doing it?

YOBSN Money's curator insight, April 30, 2014 1:14 PM

This should be very interesting great looking infographic agree?

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Fulfilling the Promise of Omnichannel Retail | RetailNext

Fulfilling the Promise of Omnichannel Retail | RetailNext | Omni Channel Retail Scoop | Scoop.it
Shoppers increasingly demand a retail experience that transcends the barriers between shopping online and in store.

Via Lalaretail
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Gap launches omni-channel spring campaign | Chain Store Age

Gap launches omni-channel spring campaign | Chain Store Age | Omni Channel Retail Scoop | Scoop.it
Gap launches "Lived In" campaign | Chain Store Age http://t.co/OVuLoCyDWy #omnichannel
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The Impact of Omni-Channel on Retail Operations & Why It's Important to You

Our experts answer questions such as: What are the top challenges facing retailers in an Omni-Channel world? How do consumers define Omni-Channel and why is ...
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New Website Lets You Opt Out of Tracking In Retail Stores | Data-Driven Marketing - Advertising Age

Want to opt out of mobile tracking in retail stores? Now there's a do-not-track list http://t.co/pYbw2iW5x9
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Mobile Retail Trucks Park at CSULB for Inaugural Pop-Up Shopping Event - Long Beach Post

Mobile Retail Trucks Park at CSULB for Inaugural Pop-Up Shopping Event - Long Beach Post | Omni Channel Retail Scoop | Scoop.it
Long Beach Post
Mobile Retail Trucks Park at CSULB for Inaugural Pop-Up Shopping Event
Long Beach Post
Jennifer Kaplan, owner of The Flower Truck, shows a student the variety of flowers at the Cal State Long Beach campus.
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Retail In Crisis: These Are The Changes Brick-And-Mortar Stores Must Make - Forbes

Retail In Crisis: These Are The Changes Brick-And-Mortar Stores Must Make - Forbes | Omni Channel Retail Scoop | Scoop.it
Forbes
Retail In Crisis: These Are The Changes Brick-And-Mortar Stores Must Make
Forbes
Consumers find researching and shopping on the Web far more convenient than brick-and-mortar visits.
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Customers are demanding omnichannel service

Customers are demanding omnichannel service | Omni Channel Retail Scoop | Scoop.it
Last month, industry analyst Kate Leggett at Forrester published her 12 big trends for customer service in 2014. Over the next few weeks I will probably pick some of these out to discuss here on th...
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Missed Marketing Opportunities: The Value of Hidden Touch Points | SEO Evolution Blog

Missed Marketing Opportunities: The Value of Hidden Touch Points | SEO Evolution Blog | Omni Channel Retail Scoop | Scoop.it
Understand all your marketing touch points, how they interact with each other and how customers interact with them. Use analytics where possible to measure.
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Industry leaders see item level RFID as key to successful Omni-channel retailing

Industry leaders see item level RFID as key to successful Omni-channel retailing | Omni Channel Retail Scoop | Scoop.it
Guest blog by Patrick Javick, GS1 USA. He talks about challenges omnichannel sales cause to retailers.
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Overcoming the Challenges of Omnichannel Alignment | Chain ...

Overcoming the Challenges of Omnichannel Alignment | Chain ... | Omni Channel Retail Scoop | Scoop.it
However, delivering on the omni-channel experience requires a single, integrated platform that can provide global inventory visibility along with seamless order management and fulfillment processes. Nearly two decades ...
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The Omnichannel Imperative: Marketing Trends Influencing Apparel ...

The Omnichannel Imperative: Marketing Trends Influencing Apparel ... | Omni Channel Retail Scoop | Scoop.it
The Omnichannel Imperative: Marketing Trends Influencing Apparel Purchases. Our work with consumers, who provide us with insights on where they are shopping, what they are spending, how macro issues are impacting ...
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How to Respond to a Social Media Crisis

How to Respond to a Social Media Crisis | Omni Channel Retail Scoop | Scoop.it
Does your brand have a crisis response plan in place? Do you know what tactics to use to defend your reputation online?

Via David Blundell
Philip Brown's insight:

Good tips....add one more - plan for the crisis up front; always best to know how to swim before you get in the water!

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David Blundell's curator insight, January 16, 2014 11:17 PM

Some very good pragmatic tips on how to handle a social media crisis . . .

nzwood51x's curator insight, January 26, 2014 9:05 PM

This guy is just awesome...love his stuff.

Sieg Holle's curator insight, February 2, 2014 1:35 PM

Act do not react or hide

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The Science of Turning Instagram Followers into Customers - The Wishpond Blog

The Science of Turning Instagram Followers into Customers - The Wishpond Blog | Omni Channel Retail Scoop | Scoop.it
The Science of Turning Instagram Followers into Customers Are you struggling to increase your Instagram ROI? Are you concerned the platform just isn’t for your business and thinking about throwing in...

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David Blundell's curator insight, February 11, 2014 12:58 PM

Don't do a #daftpunk and hope to Get Lucky with your Instagram efforts. This excellent  blogpost tells you how to use Instagram for business . . .

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Fulfilling the Promise of Omnichannel Retail | RetailNext

Fulfilling the Promise of Omnichannel Retail | RetailNext | Omni Channel Retail Scoop | Scoop.it
Shoppers increasingly demand a retail experience that transcends the barriers between shopping online and in store.
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Shopping Lists: How Mobile Helps Consumers Tick All The Boxes

Shopping Lists: How Mobile Helps Consumers Tick All The Boxes | Omni Channel Retail Scoop | Scoop.it
Price check: Two-thirds (66%) of mobile shoppers compare prices using their smartphones while in retail stores. http://t.co/4WS9k0SBF4
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The Next Big Thing You Missed: Online Grocery Shopping Is Back, and This Time It'll Work | Wired Business | Wired.com

The Next Big Thing You Missed: Online Grocery Shopping Is Back, and This Time It'll Work | Wired Business | Wired.com | Omni Channel Retail Scoop | Scoop.it
From Amazon to Instacart, online grocery shopping is back. But one of the biggest crashes in dotcom history still looms large.

Via Andrea Puerari
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IDC Retail Insights Releases Top 10 Predictions for 2014 - prUS24512213

@IDC Retail Insights Releases Top 10 Predictions for 2014 http://t.co/2fitEmN2uQ How u can create #omnichannel #cxo: http://t.co/fwaKc9Bb7w
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The Three Leading Mobile Retailers 2 - Business Insider

The Three Leading Mobile Retailers 2 - Business Insider | Omni Channel Retail Scoop | Scoop.it
Amazon, eBay and Wal-Mart are the retailers leading the way on mobile.
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Retailers need to leverage mobile to increase in-store sales – expert - BusinessDay

Retailers need to leverage mobile to increase in-store sales – expert - BusinessDay | Omni Channel Retail Scoop | Scoop.it
Retailers need to leverage mobile to increase in-store sales – expert BusinessDay Digital channels, including online and mobile, have presented huge marketing opportunity instead of threat to brick and mortar shops to grow their online transactions...
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The omni-channel opportunity for retailers: what's the story?

The omni-channel opportunity for retailers: what's the story? | Omni Channel Retail Scoop | Scoop.it
Connected consumers want to be able to buy anytime and anywhere, reveals new report commissioned by eBay (Major study with @deloitteUK shows value of omnichannel for retailers via @guardian http://t.co/3XzX3sV2d9)...
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Omni-Channel Jumpstart - InternetRetailing.net

Omni-Channel Jumpstart - InternetRetailing.net | Omni Channel Retail Scoop | Scoop.it
Omni-Channel Jumpstart InternetRetailing.net It's well-recognised that customers who shop via more than one channel spend more, and as more retailers connect their channels, enabling such services as click and collect and omni-channel rewards...
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Clearing Up the Confusion Between Omnichannel and Multichannel - Multichannel Merchant

Clearing Up the Confusion Between Omnichannel and Multichannel - Multichannel Merchant | Omni Channel Retail Scoop | Scoop.it
The terms omnichannel and multichannel are more often than not used all too frequently and often interchangeably in the ecommerce world. However, have two completely different meanings.
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Cabela's pinpoints two-click checkout, personalization to push ...

Cabela's pinpoints two-click checkout, personalization to push ... | Omni Channel Retail Scoop | Scoop.it
Hunting gear retailer Cabela's revealed plans last week to roll out two-click mobile checkout and focus on personalization to up the number of smartphone and tablet conversions. During Cabela's fourth-quarter 2013 earnings ...
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