Omnichannel resolutions for 2014 - Bain & Company | Omni Channel Retail Scoop | Scoop.it

Omnichannel growth for the holiday season was 3.5%, below our 4% forecast but above what many predicted. Growth in digital sales slowed to 12% to 15% despite record sales from mobile devices. The implications for retailers remain unchanged: To win, they have to deliver new omnichannel experiences that delight their customers.


Via DD