Ken's Odds & Ends
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Ken's Odds & Ends
Links that I want to share and remember because they made me think more deeply on a topic. Warning: I do engage in some 'linkdumping' here. This is not a true curation page.
Curated by Ken Morrison
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TEDxAtlanta - Sally Hogshead - How to Fascinate

In today's world of 9-second attention spans, our introductions mean more-than-ever before. Sally Hogshead reveals the seven triggers of fascination and how ...
Ken Morrison's insight:

Sally Hogsehead says that technology has reduced some active web surfers's attention to 9 seconds.  That is the attention span of a gold fish!  What are you doing to design a message that gets attention in 9 seconds?

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15 Important Tips To Help You Keep Your Customers

15 Important Tips To Help You Keep Your Customers | Ken's Odds & Ends | Scoop.it
According to the Harvard Business School, increasing customer retention rates by 5 percent increases profits by 25 percent to 95 percent. Learn how to keep your customers coming back with this post from Help Scout's Greg Ciotti.
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