Empathy
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Empathy
Interested in knowing all about empathy and how to nurture it in design thinking education.
Curated by Ayue Yusof
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Empathy, Compassion, Responsibility in Altruism and Heroism

Empathy, Compassion, Responsibility in Altruism and Heroism | Empathy | Scoop.it

Empathy, and it close relative sympathy, have long been proposed, and have been found in research related to and motivating people to help others. Understanding how another feels, cognitive empathy, and experiencing (vicariously) the feelings of another person or emotional empathy, have been the primary focus of theory and research as the motivators of helping and altruism.  Feelings of empathy, and sympathy, which Nancy Eisenberg defined as “feeling sorrow or concern for a distressed or needy other,” mean that a person cares about another.

 

Personal distress, which looks similar to empathy, is in contrast self-focused. It is being impacted and distressed by others’ distress. It is associated with helping if that is the only way for a person can reduce his or her own distress, but not if this person can escape from the presence of a distressed other. A term relatively recently introduced into scientific discourse and research is compassion, which Emma Seppala defined as “the emotional response when perceiving suffering and involves an authentic desire to help.” 


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Roots of Empathy

Roots of Empathy | Empathy | Scoop.it
"Started in 1996, Roots of Empathy is an evidence-based classroom program that has shown significant effect in reducing levels of aggression among schoolchildren while raising social/emotional comp...

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Lessons from Sherlock Holmes: From Perspective-Taking to Empathy | Scientific American

Lessons from Sherlock Holmes: From Perspective-Taking to Empathy | Scientific American | Empathy | Scoop.it

 Last week, I wrote about the importance of perspective-taking. This week, I’d like to continue with one of its close relatives, a state that would indeed be largely impossible without its existence: empathy.

 

Empathy, a concept originally introduced as Einfühlung by Theodore Lipps, is a state that allows us to share in the experiences and mental states of others. It lets us understand–or at least begin to approximate–their feelings, their internal conditions, their possible thoughts and motivations, and as such, is one of the central elements of social behavior.

 

By Maria Konnikova


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Why empathy is a crucial skill for web designers

Why empathy is a crucial skill for web designers | Empathy | Scoop.it

The ability to empathise is recognised as a crucial soft skill that web designers, writers and managers require. However, empathy needs more than an intellectual understanding.

If you spend anytime at all reading the plethora of articles on designing or running websites, it won’t take you long to encounter the word empathy.

The user centric movement obsesses (rightfully so) about understanding users. We create personas, customer journeys and empathy maps. We run focus groups, user test sessions and emotional response tests.

And yet with all of our techniques and tools, I am not convinced we really ever actually empathise.

 

by Paul Boag


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Learning Empathy by Showing Empathy

Learning Empathy by Showing Empathy | Empathy | Scoop.it
Author Cornelia Maude Spelman draws from the story of "Oliver Twist" to show how children learn empathy.

 

We learn empathy by being shown empathy. And most of us are able to respond and to then show empathy for others.  Every child needs at least one person who is kind.  Those of us who teach, who work with children and families might be in a position to be that crucial kind person who could make all the difference in a child’s life.


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Mindful Self-Compassion (MSC) Training

Mindful Self-Compassion (MSC) Training | Empathy | Scoop.it

Self-compassion is the heart of mindfulness. It’s a state of warm-hearted, connected presence during difficult moments in our lives. Self-compassion is the heart of mindfulness. It’s a state of warm-hearted, connected presence during difficult moments in our lives. Self-compassion provides emotional strength and resilience, allowing us to admit our shortcomings, forgive ourselves, motivate ourselves with encouragement, care for others, and be fully human. This program is an intensive form of the eight-session, empirically-supported Mindful Self-Compassion (MSC) training developed by Kristin Neff and Christopher Germer. It’s an experiential journey — an adventure in self-discovery and self-kindness — supported by the beautiful Esalen land.


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Feelings Charades . Activities for Kids: Adventures In Learning . PBS Parents

Feelings Charades . Activities for Kids: Adventures In Learning . PBS Parents | Empathy | Scoop.it
Kids can learn about feelings in this fun and silly game.

 

Helping kids tune into other’s body language can help them build empathy skills. And helping them tune into their own body language can help kids feel more in control of their own emotions. That can lead to better self-management down the road.

 

So how can we make all this heavy feeling stuff fun and light? Turn it into a game for the whole family!


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Empathy requires experience - Boagworld

Empathy requires experience - Boagworld | Empathy | Scoop.it
The ability to empathise is a crucial skill that web designers, writers and managers require. But, empathy needs more than an intellectual understanding.
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Empathy 101 | Mindful

Empathy 101 | Mindful | Empathy | Scoop.it
Daniel Goleman looks at three types of empathy that leaders, teachers, and parents should have. (Empathy 101: @DanielGolemanEI looks at three types of empathy that leaders, teachers, and parents should have.
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Why Designers Need Empathy By Tom Kelley and David Kelley

Why Designers Need Empathy By Tom Kelley and David Kelley | Empathy | Scoop.it

Tom and David Kelley of the award-winning Palo Alto-based global design firm IDEO have been helping private and public sector organizations innovate, grow and bring to market new ideas for 35 years...

 

The notion of empathy and human-centeredness is still not widely practiced in many corporations. Business people rarely navigate their own websites or watch how people use their products in a real-world setting. And if you do a word association with “business person,” the word “empathy” doesn’t come up much.

 

What do we mean by empathy in terms of creativity and innovation? For us, it’s the ability to see an experience through another person’s eyes, to recognize why people do what they do. It’s when you go into the field and watch people interact with products and services in real time—what we sometimes refer to as “design research.” Gaining empathy can take some time and resourcefulness. But there is nothing like observing the person you’re creating something for to spark new insights. And when you specifically set out to empathize with your end user, you get your own ego out of the way. We’ve found that figuring out what other people actually need is what leads to the most significant innovations. In other words, empathy is a gateway to better and sometimes surprising insights that can help distinguish your idea or approach.

 

By Tom Kelley and David Kelley


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Machinal : The War On Empathy | LA STAGE TIMES

Machinal : The War On Empathy | LA STAGE TIMES | Empathy | Scoop.it

Why is it important for American theater companies to return to producing dramas with a strong humanist message? Because we are engaged in the most serious war on empathy since the days of the robber barons. Why should this matter to theater artists? Because without empathy a culture is dead in the water and so is the art, which sustains it.


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Do teens lack empathy?

Do teens lack empathy? | Empathy | Scoop.it

=================

While teens are sometimes dismissed as

lacking empathy due to their stage of

development, they can learn

to empathize with others.

==========

 

Teens appear to have a generally whiny reputation these days. Some call them overindulged. Others say they lack empathy and expect others to do things for them. Always, the parent takes the blame. While teens are under different stressors today, it is still important to build empathy.

 

It's easy for teens to get wrapped up in their own lives and emotions. In fact, the teen years can be characterized by door slamming, yelling, eye rolling and other acts of insensitivity. 


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Edwin Rutsch's curator insight, February 12, 2014 2:05 PM

They talk about ways of nurturing empathy


1. Discuss emotions
2.  Write it out - writing out their feelings in journals helps.
3.  Model It - model the listening 
4.  Help others  - with service event



  

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Empathy in Business: a ‘soft skill’ with lasting effect

Empathy in Business: a ‘soft skill’ with lasting effect | Empathy | Scoop.it

It’s hard to measure the effect that empathy has on the bottom line. However, my experience shows that the best kind of business happens when both parties feel they can be trusting, open and understood. Theodore Roosevelt said, “No one cares how much you know, until they know how much you care.” Good business is built on good relationships, and empathy is the root of strong relationships. Yes, it’s important to be knowledgeable about product and process, but without empathy, “no one cares.”

5 Simple Steps to Become More Empathetic:

1/ Listen: ...

2/ Focus on others: ...

3/ Be genuine: ...

4/ Be respectful: ...

5/ Acknowledge and give feedback:...

 

Written by Alison Napolitano, Account Manager


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Lessons - Empathy & Critical Thinking

Lessons - Empathy & Critical Thinking | Empathy | Scoop.it

Empathy & Critical Thinking

Unit 2: Empathy & Critical Thinking activities focus on promoting emotion understanding and empathy and helping children become flexible thinkers by becoming aware and thinking critically about their own ideas and about the messages they receive from others.

Activities and Storybooks:

 

2.1 Recognizing Feelings
Storybook:  Feelings on the Outside, Feelings on the Inside

2.2 Predicting Feelings
Storybook:  Predicting Feelings

2.3 Explaining Feelings
Storybook:  Being a Feelings Detective

2.4 Having Empathy
Storybook:  Understanding Feelings

2.5 Understanding Stereotypes about People
Storybook:  Some Do, Some Don’t

2.6 Understanding Stereotypes about Objects, Activities, and Roles
Storybook:  Everything Is for Everyone

2.7 Understanding that People Can Change
http://sanford.clas.asu.edu/sh/wp-content/uploads/2013/08/Web_Training_EmpathyandCriticalThinking.pdf


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Teaching Children Empathy

Teaching Children Empathy | Empathy | Scoop.it

Come and learn new tools for teaching your children what means the most to you as parents. Move away from teaching family values through a model of discipline, punishment and reward. Share what you value through long lasting techniques that your children will carry into their later years. It is what you do and how you do it!


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Intelligent Design

"How could anyone look at the beauty and complexity of our world and say that it isn't part of an Intelligent Design?" This video explores some of the "desig...
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Design Thinking: How to Bring Empathy and Experimentation into Your Work Today | Stanford Graduate School of Business

Learn how to apply foundational design-thinking techniques to a current project through case study, instruction, and real-time working activities.
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