Nonprofits rely heavily on volunteers, but most CEOs do a poor job of managing them. As a result, more than one-third of those who volunteer one year do not donate their time the next year—at any nonprofit.
The volunteer management capacity study was completed in 2003 under contract with the Corporation for National and Community Service. Results are based on surveys of separate samples of U.S. charities and congregations.
Addressing a huge nonprofit management challenge -- boards' rampant and growing disengagement -- consultant William Ryan suggests in this University podcast a new framework that will enhance efficiency in nonprofit governance.