Outsourcing Trends
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Facebook lets you Lookback to commemorate its 10th anniversary

Facebook lets you Lookback to commemorate its 10th anniversary | Outsourcing Trends | Scoop.it
We human beings are inherently mawkish and emotional that most of us have this secret longing for the past. Admit it or not, we all have a moment in our life when we pined for something we could never...
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Call centers in the Philippines among highest-paying industries

Call centers in the Philippines have been included in the lists of top-paying industries. How much could you possibly earn from them?
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How do call centers in the Philippines woo their customers? - Open Access BPO

How do call centers in the Philippines woo their customers? - Open Access BPO | Outsourcing Trends | Scoop.it
They say call centers in the Philippines have a secret in wooing customers. Find out about it here.
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Debunking 3 Philippine call center outsourcing myths

Being part of the ever-changing BPO industry, every Philippine call center faces myths about the industry.
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What physical attributes should a Philippine call center have?

Any Philippine call center can provide great facilities and equipment, but are they fit for your type of business operation?
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Why must a Philippine call center always exceed customer expectations? - Open Access BPO

Why must a Philippine call center always exceed customer expectations? - Open Access BPO | Outsourcing Trends | Scoop.it
Every Philippine call center must not just satisfy customers, they need to exceed their expectations.
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Will the game development boom benefit Philippine call centers?

Philippine call centers will benefit from the growth of the game development market so they are prepping by promoting the sector to investors.
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Chrome brings Lego bricks to your browser

Chrome brings Lego bricks to your browser | Outsourcing Trends | Scoop.it
Lego has become an essential part of nearly everyone’s childhood. We can all remember Saturday mornings with these colorful plastic bricks, creating cars, animals, and building bustling cities that...
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Call centers in the Philippines to benefit from peso devaluation

Peso lost against US dollar is no threat to call centers in the Philippines.
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Will Philippine call center recruitment be successful in 2014?

The success of Philippine call center recruitment lies not just in the hands of BPO companies. But which sectors and organizations are offering aid?
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Why call centers in the Philippines must not live on technology alone - Open Access BPO

Why call centers in the Philippines must not live on technology alone - Open Access BPO | Outsourcing Trends | Scoop.it
Technology and customer service must always go together—and all brands and call centers in the Philippines must remember it.
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How a call center in the Philippines communicate as a team

Every call center in the Philippines knows how to communicate as a team to reach a collective goal. How do they do it? Read on to find out how!
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Should you outsource to a call center in the Philippines' provinces?

Should you outsource to a call center in the Philippines' provinces? | Outsourcing Trends | Scoop.it
Are you planning to outsource to a call center in the Philippines' top business districts? The developments in the provinces may compete with your choices.
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Over 100,000 jobs for call centers in the Philippines in 2014, says DTI

Call centers in the Philippines must prepare for the influx of upcoming call center jobs in 2014
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How to outsource cold calling to a call center in the Philippines

Any call center in the Philippines can help you with cold calling activities but you should make some things clear to make every pitch successful.
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Managing diversity in multilingual call centers in the Philippines

Multilingual call centers in the Philippines are commonly comprised of various nationalities. How do they manage cultural diversity in the workplace?
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Call centers in the Philippines to stay unfazed in ASEAN big bang 2015

Call centers in the Philippines will emerge as the biggest winners in the upcoming AEC 2015.
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What are the 4 outsourcing models applied by call centers in the Philippines?

Call centers in the Philippines use different outsourcing models to meet the specific needs of their clients.
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Game development: Expanding the Philippine call center business

Philippine call center firms are gearing up for their imminent expansions caused by the growing game development market.
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Virtual Tourism can now buy you ticket to Japan, or to anywhere in the world

Virtual Tourism can now buy you ticket to Japan, or to anywhere in the world | Outsourcing Trends | Scoop.it
If you’ve already lost your bearings earning money for your much-coveted Japan trip, you don’t have to mull over committing hara-kiri out of desperation. Okay, just kidding.
Now, seriously, you can...
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Call centers in the Philippines to benefit from property sector growth

Call centers in the Philippines will be the first industry to benefit from the real estate growth.
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Good news for every call center in the Philippines: Manila beat Mumbai

Every call center in the Philippines can celebrate Manila's overtaking of Mumbai, but this feat is still far from superior.
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How call centers in the Philippines use data to understand customers

Call centers in the Philippines always keep a pulse on their targeted markets. This enables them to develop their services to better serve their customers.
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Call centers in the Philippines to expect 19% growth

Business organizations are positive about the 19% growth of the call centers in the Philippines.
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Philippine call center firms to help reach GDP estimate

Philippine call center firms to help reach GDP estimate | Outsourcing Trends | Scoop.it
Philippine call center companies are set to help elevate the country's GDP.
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