New Customer - Passenger Experience
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New Customer - Passenger Experience
Everyone is now focused on the customer experience to drive more brand loyalty, in return increase revenues, while streamlining cost structures. All topics are discussed and considered, #Management / #Leadership, #Customer #Journey, #Social #Media, #Content #Marketing, #Mobile, #Data and many more as they all impact a customer / passenger #experience. Get ready to navigate the next business and social trends that will impact everyone's bottom line. If you want to engage further, reach out via all my social networks, starting with Twitter: @Eric_Determined - Representing new ventures in mobile and social engagement - Connect with me via LinkedIn: https://www.linkedin.com/in/eric-silverstein-931521
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2015 #Digital #Marketing Trends

2015 #Digital #Marketing Trends | New Customer - Passenger Experience | Scoop.it
The rise of the seamless transaction
Eric_Determined / Eric Silverstein's insight:

Bruno shares a well rounded picture of the different trends:


1) From #multiscreen to ubiquitous internet devices

 

2) #Content and #social meets advertising

 

3) Taking the #multichannel #customer #journey seriously

 

4) The rise of the seamless transaction


Have you heard of Phygital or Storytailing ?




#Mobile payment, #Multi-device, #Data, #Branded Content, Marketing Automation, #Web-to-Store, #Personalization, Sharing Economy, Quick Delivery

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julilaami's comment, December 19, 2014 4:17 AM
wow such a great ideas
kamola's curator insight, December 20, 2014 7:03 PM

http://tasawk.com

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The Multi-Screen World - #Infographic

The Multi-Screen World - #Infographic | New Customer - Passenger Experience | Scoop.it
[Infographic Wednesday] – The Multi-Screen World
Eric_Determined / Eric Silverstein's insight:

It's important to understand your customer journey across multi-screens.

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