New Customer - Passenger Experience
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New Customer - Passenger Experience
Everyone is now focused on the customer experience to drive more brand loyalty, in return increase revenues, while streamlining cost structures. All topics are discussed and considered, #Management / #Leadership, #Customer #Journey, #Social #Media, #Content #Marketing, #Mobile, #Data and many more as they all impact a customer / passenger #experience. Get ready to navigate the next business and social trends that will impact everyone's bottom line. If you want to engage further, reach out via all my social networks, starting with Twitter: @Eric_Determined - Representing new ventures in mobile and social engagement - Connect with me via LinkedIn: https://www.linkedin.com/in/eric-silverstein-931521
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KPCB Internet trends 2014

The latest edition of the annual Internet Trends report includes: 1. Key Internet trends showing slowing Internet user growth but strong smartphone, tablet a...
Eric_Determined / Eric Silverstein's insight:

#Internet trends 2014 by @KPCB


Which #Data surprised you the most?



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Worldwide Internet, #Social Media and #Mobile statistics: It's all in the #Data!

Worldwide Internet, #Social Media and #Mobile statistics: It's all in the #Data! | New Customer - Passenger Experience | Scoop.it
Now that there are 2.5 billion people -- roughly one-third of the world’s population -- online, it can be pretty tough to keep up with trends, figures and other data. Much of the ...
Eric_Determined / Eric Silverstein's insight:

Everyone are eager to review data on the latest digital trends across the World. Well here are 183 pages of valuable global data.


Which information surprised you, or found most interesting?

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What is #IoT - a $5 to $7 Trillion question!?

What is #IoT - a $5 to $7 Trillion question!? | New Customer - Passenger Experience | Scoop.it
The Internet of Things isn't just a buzzword -- it’s a thing and it’s here to stay. So what exactly is the Internet of Things and why should you care? Topic: Internet of Things.
Eric_Determined / Eric Silverstein's insight:

As businesses focus on delivering the best #customer #experience, get ready for the Internet of Things. 


Kimberly highlights key opportunities as you plan ahead.


Share your thoughts on the  Internet of Things?



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Roland Alston's curator insight, January 31, 2014 11:46 AM

Talk about  the connected generation. Experts say that by 2020, 50 billion devices will be connected to the Internet, and that within five years, the aerage home will have everything from light bulbs to washing machines connected to the web.