New Customer - Passenger Experience
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New Customer - Passenger Experience
Everyone is now focused on the customer experience to drive more brand loyalty, in return increase revenues, while streamlining cost structures. All topics are discussed and considered, #Management / #Leadership, #Customer #Journey, #Social #Media, #Content #Marketing, #Mobile, #Data and many more as they all impact a customer / passenger #experience. Get ready to navigate the next business and social trends that will impact everyone's bottom line. If you want to engage further, reach out via all my social networks, starting with Twitter: @Eric_Determined - Representing new ventures in mobile and social engagement - Connect with me via LinkedIn:
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Tech Trends 2016

Tech Trends 2016 | New Customer - Passenger Experience |
With the start of a new year, the exciting question is: What technology trends will radically transform businesses in 2016 and beyond? At frog we help our clients digitally transform their businesses by identifying emerging technologies and realizing their potential. Here are 15 technology trends driving companies to reinvent themselves.
Eric_Determined / Eric Silverstein's insight:

@FrogDesign share 15 technology trends that will radically transform businesses in 2016 & beyond?

Which one do you see having the biggest impact?

RT @TomFGoodwin

basil60's curator insight, December 20, 2015 11:23 PM

You'll need to stop and engage as you read this - stopping to think how it might impact on your classroom, or what possibilities these developments might mean somewhere down the track.

Worth a look !!

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The 50 best #Apps of 2013

The 50 best #Apps of 2013 | New Customer - Passenger Experience |
From lifestyle and children's apps to entertainment and games, Stuart Dredge picks the 50 best apps of the year
Eric_Determined / Eric Silverstein's insight:

While Stuart may be based across the "pond', the #mobile trends are global:

"The stats around mobile apps remain startling. There are now more than 1m apps apiece in both Apple's App Store and Android's Google Play, with tech research firm Gartner estimating that 2013 saw 102bn app downloads across the various stores. It's big business too: the company reckoned that developers would make £15.8bn from their apps this year.

The biggest app trend of 2013 was the domination of "free-to-play" games: those that are free to download and play, but which make their money from in-app purchases of virtual items or currency.

What lies ahead in 2014? Apps will spread on to new kinds of devices, from smart watches to cars. Tablets will be popping up in schools with increasing regularity; 4G mobile networks may spur a new boom in streaming music and video to smartphones and tablets; and the apps world will wait to see what the next big Candy Crush-sized mainstream success is."

Share your thoughts on some of the Apps listed and which one you feel should be included?

Any comments on the trends for 2014?

No comment yet.
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4 key #mobile market trends in 2015

4 key #mobile market trends in 2015 | New Customer - Passenger Experience |
2014 was the year that mobile stopped being the next big thing and became THE BIG THING. In 2015, we can identify four types of apps, each with their own characteristics and challenges.
Eric_Determined / Eric Silverstein's insight:

1. Mobile Commerce - #Engagement

2. Mobile Games - #Gamification

3. Utility #Apps

4. #Social Apps

Do you agree with the 4 #Mobile trends above?

Which other trends do you foresee?

Michelle Batt's curator insight, February 26, 2015 9:33 AM

Like! but consider this: Mobile/IT app developers are missing a BIG opportunity. Need to change approach from "monetizing" to "humanizing" #CX #CXO