New Customer - Passenger Experience
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New Customer - Passenger Experience
Everyone is now focused on the customer experience to drive more brand loyalty, in return increase revenues, while streamlining cost structures. All topics are discussed and considered, #Management / #Leadership, #Customer #Journey, #Social #Media, #Content #Marketing, #Mobile, #Data and many more as they all impact a customer / passenger #experience. Get ready to navigate the next business and social trends that will impact everyone's bottom line. If you want to engage further, reach out via all my social networks, starting with Twitter: @Eric_Determined - Representing new ventures in mobile and social engagement - Connect with me via LinkedIn: https://www.linkedin.com/in/eric-silverstein-931521
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#SXSW - 1 part #CES, 1 part #TED, 2 parts #Austin

#SXSW - 1 part #CES, 1 part #TED, 2 parts #Austin | New Customer - Passenger Experience | Scoop.it
SXSW has been called Spring Break for digital marketers by those who come to Austin for the fun. But to paraphrase Chris Curtin, Visa’s Chief Brand & Innovation Marketing Officer, SXSW is “one part CES, one part TED, two parts Austin.” No matter what you call it, it’s overwhelming trying [...]
Eric_Determined / Eric Silverstein's insight:

As you attend @SXSW, share which session you found most valuable?


Here are some great recommendations from John Ellett:


- Creating Meaningful #Mobile #Experiences


- How #Innovation Happens


- Humanizing #Digital


- Learning to Work in the Future


- Bringing the Flying Lab into Reality


- How to Remain Relevant in Today's Digital Age


- Defining the Next Generation of #Retail Experience

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DTS000's curator insight, March 17, 2015 11:28 AM

Are you going?

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#SXSW 2014: 5 Takeaways!

#SXSW 2014: 5 Takeaways! | New Customer - Passenger Experience | Scoop.it
Marketing Strategy - Didn't make it to SXSW Interactive 2014? Don't worry; I took notes. Here are some session takeaways and brand lessons for marketers.
Eric_Determined / Eric Silverstein's insight:

Engaging experiences, leadership advice, crowd funding and focus on Content Marketing.


Great quote from Mark Schaefer: To keep and grow your audience as the noise rises, remember to get your content RITE:


- Relevant

- Interesting

- Timely

- Entertaining

Share your thoughts on key takeaways from #SXSW
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Jean-Marie Grange's curator insight, March 19, 2014 2:43 PM

My favorite is the first one, about "content shock," the phrase Mark Schaefer uses to describe what will happen when the unstoppable force of content marketing meets the immovable object of limited consumer attention...