Think about your current customer service efforts: perhaps you have a phone representative or email contact listed on your website. For today’s active online consumers, this will not be enough.
Via Martin Hombre Hormiga
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Rescooped by Thomas Faltin from Social media and Marketing Spyglass Measurement and Analytics onto Digital-News on Scoop.it today |
Think about your current customer service efforts: perhaps you have a phone representative or email contact listed on your website. For today’s active online consumers, this will not be enough.
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Geht es nach einer Studie des PEW-Instituts gehen Nutzer sozialer Netzwerke längst nicht mehr so leichtfertig mit ihren Daten um, wie zunächst angenommen. Delete the scoop?
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