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Rescooped by Thomas Faltin from Social media and Marketing Spyglass Measurement and Analytics onto Digital-News on Scoop.it today
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Transform Your Social Media into a Digital Customer Service Experience | Social Media Today

Transform Your Social Media into a Digital Customer Service Experience | Social Media Today | Digital-News on Scoop.it today | Scoop.it
Think about your current customer service efforts: perhaps you have a phone representative or email contact listed on your website. For today’s active online consumers, this will not be enough.

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Rescooped by Thomas Faltin from Transmedia: Storytelling for the Digital Age
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Defiance: Exclusive Interview!

Defiance: Exclusive Interview! | Digital-News on Scoop.it today | Scoop.it

Gareth “Gazimoff” Harmer: "When it comes to how we experience entertainment, Trion is looking further ahead than just the next couple of years. By facing the challenge of building virtual worlds that work on TV, PC and beyond, and by working out how to mesh multiple ways of creating content, this ambitious developer is striving to get ahead of the curve."

 


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Rescooped by Thomas Faltin from Transmedia: Storytelling for the Digital Age
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Hawken Devs Unveil Transmedia Marketing Strategy

Hawken Devs Unveil Transmedia Marketing Strategy | Digital-News on Scoop.it today | Scoop.it

Benjamin Webb: "The developers and publishers behind the upcoming Mech shooter Hawken have revealed their plans for a transmedia form of marketing in relation to the franchise. As a part of this approach, they have enlisted the aid of comic book artists and directors to get a digital series and original graphic novel off the ground."


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Rescooped by Thomas Faltin from Transmedia: Storytelling for the Digital Age
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Videogame Storytelling and Power: Why We Love Plot Twists

Videogame Storytelling and Power: Why We Love Plot Twists | Digital-News on Scoop.it today | Scoop.it

Jake Shapiro: "In the past decade as videogame storytelling has become slightly more adequate, plot twists have been an important tool for making the player reevaluate their role in the story."


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