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Transform Your Social Media into a Digital Customer Service Experience | Social Media Today

Transform Your Social Media into a Digital Customer Service Experience | Social Media Today | Digital-News on Scoop.it today | Scoop.it
Think about your current customer service efforts: perhaps you have a phone representative or email contact listed on your website. For today’s active online consumers, this will not be enough.

Via Martin Hombre Hormiga
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Businesses prioritise social media over technology for customer service - Business Reporter

Businesses prioritise social media over technology for customer service - Business Reporter | Digital-News on Scoop.it today | Scoop.it
Businesses prioritise social media over technology for customer service Business Reporter Around 66 per cent of those surveyed think that updates to customer-facing technology systems is “very important”, but 46 per cent said overhauling customer...
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Creating A Social Media Policy That Empowers Employees

Creating A Social Media Policy That Empowers Employees | Digital-News on Scoop.it today | Scoop.it
If your company does not have a social media policy in place, put this important task on your priority list for this week. There are more reasons than one to create a social media policy.
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Google Search Adds Calendar & Reminder Integration

Google Search Adds Calendar & Reminder Integration | Digital-News on Scoop.it today | Scoop.it
Google officially announced on Google+ that you can now add calendar reminders and events to your Google Calendar by doing a search in Google on your desktop or mobile device.Shimon Sandler actually f
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Bigger Government Doesn’t Always Mean Less Entrepreneurship

Bigger Government Doesn’t Always Mean Less Entrepreneurship | Digital-News on Scoop.it today | Scoop.it
It matters what the money's being spent on.
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Coupons—Alive and Well and Living in Your Phone - The ExactTarget Blog

Coupons—Alive and Well and Living in Your Phone - The ExactTarget Blog | Digital-News on Scoop.it today | Scoop.it
It seems the days of handing a stack of tiny pieces of paper to the cashier at the grocery store are coming to a close. That doesn’t mean that people don’t still love the rush of seeing those dollars deducted … Continued
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Endpoints Are Most Vulnerable Yet Not Well Secured

Endpoints Are Most Vulnerable Yet Not Well Secured | Digital-News on Scoop.it today | Scoop.it
Security pros know what’s coming and they know where the likely risk of a breach is, and yet, they remain (and admit that they are) under-prepared.
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Learning In The Flesh: Why Disney Sends Its Animators To Life Drawing Classes

Learning In The Flesh: Why Disney Sends Its Animators To Life Drawing Classes | Digital-News on Scoop.it today | Scoop.it
As reliance on computers lures young animators away from classical drawing, Disneys master teachers are reminding them why figure drawing is still...
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3 Excel Formulas That Will Make It Easy To Slice And Dice Piles Of Data

3 Excel Formulas That Will Make It Easy To Slice And Dice Piles Of Data | Digital-News on Scoop.it today | Scoop.it
VIDEO: These functions in Excel let you summarize data based on different characteristics.
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Facebook's Stock Is Going Crazy This Morning

Facebook's Stock Is Going Crazy This Morning | Digital-News on Scoop.it today | Scoop.it
Hitting new all-time highs.
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Square Integrates IFTTT to Streamline Business Operations

Square Integrates IFTTT to Streamline Business Operations | Digital-News on Scoop.it today | Scoop.it
Payments processor Square has announced that it now supports IFTTT integrations, allowing sellers to set-up triggers that can help to streamline their business operations when taking or sending payments. For... Keep reading →
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Language Learning App Lingua.ly Lands for iPhone

Language Learning App Lingua.ly Lands for iPhone | Digital-News on Scoop.it today | Scoop.it
Lingua.ly‘s language learning mobile app is now available to download for the iPhone, following its release on Android back in April this year and its launch on the Web just... Keep reading →
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Social Media Newsfeed: Foursquare Rebrands | Facebook Earnings - SocialTimes

Social Media Newsfeed: Foursquare Rebrands | Facebook Earnings - SocialTimes | Digital-News on Scoop.it today | Scoop.it
Foursquare unveils new logo, two separate apps. Facebook now has 1.07 billion mobile monthly active users.
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Why Costumers participate in Loyalty Programs? by TechnologyAdvice

Why Costumers participate in Loyalty Programs? by TechnologyAdvice | Digital-News on Scoop.it today | Scoop.it
Awesome Study; Why Costumers participate in Loyalty Programs? by TechnologyAdvice. Discover the facts, and improve your strategy.
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3D Printed Headliners at Farnborough Airshow | Inside3DP.com

3D Printed Headliners at Farnborough Airshow | Inside3DP.com | Digital-News on Scoop.it today | Scoop.it
3D printing took a front seat at the annual Farnborough airshow, where Boeing's 3D printed Dreamliner 787 made a near vertical takeoff.
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How Can Place Pins Make It 'Pinteresting' For Businesses?

How Can Place Pins Make It  'Pinteresting' For Businesses? | Digital-News on Scoop.it today | Scoop.it
The ‘Place Pins’ feature of Pinterest can highly alleviate the online exposure of a business. Don’t you think it’s the right time for you to make good use of it? How, you ask? Click here to know the answers.
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Twitter Diversity Statistics: 70% Male Globally, 59% White, 29% Asian in U.S. [REPORT] - AllTwitter

Twitter Diversity Statistics: 70% Male Globally, 59% White, 29% Asian in U.S. [REPORT] - AllTwitter | Digital-News on Scoop.it today | Scoop.it
Twitter Diversity Statistics: 70% Male Globally, 59% White, 29% Asian in U.S. [REPORT]
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Android app market pirates busted by FBI

Android app market pirates busted by FBI | Digital-News on Scoop.it today | Scoop.it
Six Americans charged with large-scale piracy of Android apps.

But what about their "customers"?

Is there really an increased risk of malware from unlawfully acquired apps?
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Google+ Drops Real Name Policy: The Pros and the Cons | HigherVisibility

Google+ Drops Real Name Policy: The Pros and the Cons | HigherVisibility | Digital-News on Scoop.it today | Scoop.it
Last week Google+ dropped their real name policy. Most think this was the right move, but others see future problems. Learn about it all here.
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What to Do When You're Running Out of Content Ideas in Manufacturing

What to Do When You're Running Out of Content Ideas in Manufacturing | Digital-News on Scoop.it today | Scoop.it
Where do you look when you're stumped for ideas in manufacturing? Here are nine tips to help you get over your writer's block.
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These Cute Baby Clothes Are Designed To Get Parents Talking And Help Little Brains Develop

These Cute Baby Clothes Are Designed To Get Parents Talking And Help Little Brains Develop | Digital-News on Scoop.it today | Scoop.it
"Talking is Teaching" aims to show how simple actions done every day from birth can have a significant impact on a child's life.
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If You've Ever Wanted To Erase Your Texts From Someone Else's Phone, Then You Should Try Wiper

If You've Ever Wanted To Erase Your Texts From Someone Else's Phone, Then You Should Try Wiper | Digital-News on Scoop.it today | Scoop.it
A new messaging app, Wiper, features a kill-switch that completely delete your conversations — from both ends.
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Here Are The Two Most Impressive Things About Facebook's Blow-Out Earnings Report

Here Are The Two Most Impressive Things About Facebook's Blow-Out Earnings Report | Digital-News on Scoop.it today | Scoop.it
Facebook is still growing like crazy, and it has the potential to get much bigger.
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Read Oyster's Ebooks in Your Browser

Read Oyster's Ebooks in Your Browser | Digital-News on Scoop.it today | Scoop.it
If there was any lingering questions around whether there is a market for monthly ebook subcriptions, Amazon surely went some way towards answering them when it introduced its $9.99 ‘all-you-can-read’... Keep reading →
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Social Internet Radio App Soundtracker Adds Personalization and Discovery Tools

Social Internet Radio App Soundtracker Adds Personalization and Discovery Tools | Digital-News on Scoop.it today | Scoop.it
Social internet radio platform Soundtracker has added new features which promise to make it far easier to discover new music and personalize the service to your own musical taste. Available now,... Keep reading →
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How Disease Diagnostics Group is combating malaria

How Disease Diagnostics Group is combating malaria | Digital-News on Scoop.it today | Scoop.it
The Rapid Assessment of Malaria (RAM) device, being tested in several countries, provides an accurate, fast diagnosis at a low cost.
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