Every time your front line responder(s) need to check with a manager about how to word something, you have failed to truly embrace the real-time nature of modern customer relations.
Via Martin Hombre Hormiga
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Rescooped by Thomas Faltin from Social media and Marketing Spyglass Measurement and Analytics onto Digital-News on Scoop.it today |
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Via Martin Hombre Hormiga
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Geht es nach einer Studie des PEW-Instituts gehen Nutzer sozialer Netzwerke längst nicht mehr so leichtfertig mit ihren Daten um, wie zunächst angenommen. Delete the scoop?
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