Every time your front line responder(s) need to check with a manager about how to word something, you have failed to truly embrace the real-time nature of modern customer relations.
Via Martin Hombre Hormiga
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Rescooped by Thomas Faltin from Social media and Marketing Spyglass Measurement and Analytics onto Digital-News on Scoop.it today |
Every time your front line responder(s) need to check with a manager about how to word something, you have failed to truly embrace the real-time nature of modern customer relations.
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Reputeer GmbH & Co.KG: München (ots) - Fast unbemerkt sind gestern die neuen Datenschutzbestimmungen von Google in Kraft getreten. Delete the scoop?
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Facebook, Twitter, Youtube oder Internet-Foren – einmal nicht aufgepasst und schon steht ein peinlicher Eintrag online, den man unbedingt wieder entfernen möchte. Delete the scoop?
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