New Leadership
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New Leadership
The Changing Face of Modern Leadership
Curated by Roger Francis
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Rescooped by Roger Francis from Business Brainpower with the Human Touch
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Why Leaders Who Listen Achieve Breakthroughs

Why Leaders Who Listen Achieve Breakthroughs | New Leadership | Scoop.it

As a leader, communicating can sometimes feel like Groundhog Day. No matter how hard you try to get your message across, it is all too easy to find the next day that you face the same blank stares, predictable objections, and questions that indicate that you failed to make it stick — that people just aren’t getting it. One reason leaders find themselves in this cycle is that their approach to communication is based on an outdated mental model. It’s a model best described as a “post office.” They view themselves as the sender of a message and others as the receivers. If problems arise, leaders look for disruption somewhere along the route.

The post office model focuses most leaders’ attention on the sending process, rather than the give-and-take of effective conversations. Even if they invite people to ask questions and truly value their buy-in, these leaders are still preoccupied with their message. This leaves them ignorant about the larger context and reality on the ground, including emerging issues and game-changing opportunities. In the extreme, thinking in terms of the post office model causes leaders to make decisions in isolation or miss the early warning signs of dysfunctional momentum.


Via The Learning Factor
Roger Francis's insight:

True two-way conversation can break the cycle of ineffective communication.

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Arputharaj Devaraj's curator insight, April 2, 1:15 AM

True two-way conversation can break the cycle of ineffective communication.

emma's curator insight, April 2, 1:40 AM

When leaders engage with a willingness to be influenced, others are more open to being influenced.

Dr. Deborah Brennan's curator insight, April 2, 7:19 PM

True two-way conversation can break the cycle of ineffective communication.

Rescooped by Roger Francis from Surviving Leadership Chaos
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Best Ideas? They Can Come From Anyone – IF You’re Willing to Listen

Best Ideas? They Can Come From Anyone – IF You’re Willing to Listen | New Leadership | Scoop.it
“Don’t credit me with that success. That idea came from a janitor at the NFL Films production facility.

 

That statement was from Steve Sabol, the late co-founder (with his father, Ed) of NFL Films. NFL Films was started by accident by his father from his love for home movies. Steve recently passed away from cancer, but his thoughts were captured in a documentary on how they built their organization

 

Have you ever seen the segment where all the fumbles and hits are compiled into a popular show of its own?

 

As a matter of fact, it has become a brand itself within the company franchise.

 

And, that idea came from possibly the lowest person on the org chart.


Via F. Thunus, donhornsby
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