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6 Ways Business Could Change in 2013

6 Ways Business Could Change in 2013 | New Leadership | Scoop.it
At long last, the fax machine may finally die. Read on for more shifts next year that may change how you do business.
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New Leadership
The Changing Face of Modern Leadership
Curated by Roger Francis
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Leadership Accountability – A Positive, Simple Approach

Leadership Accountability – A Positive, Simple Approach | New Leadership | Scoop.it

Anyone who absolves themselves of responsibility cannot effectively lead others, but sets a tone for blame-shifting. A leader of this type poses performance and financial challenges before their organization through distrust and forced compliance due to consequences.


Via Marc Wachtfogel, PhD
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Mastering the Art of Creating Accountability

Mastering the Art of Creating Accountability | New Leadership | Scoop.it
Accountability, in traditional environments, is about power. Who has it? How is it used? The teeth in traditional accountability is the power to reward and punish. Accountability as pressure: Short-sighted leaders use accountability to pressure people. The context of pressure is resistance. Dependence on traditional accountability suggests people are already resistant.   Useful accountability: Accountability is…

Via Marc Wachtfogel, PhD
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Why Storytelling Matters In Today’s Leadership

Why Storytelling Matters In Today’s Leadership | New Leadership | Scoop.it
Of the many skills and traits that today’s leaders are expected to have in order to help their organization succeed and thrive, effective communication is without question one of critical foundation stones for successful leadership in today’s interconnected, digital world.

Of course, when it comes to discussions on how leaders can do a better job communicating their idea or vision to those under their care, there is naturally a focus on how leaders can employ storytelling to not only articulate their vision, but how this communication tool can help motivate employees to commit their native talents, creativity, and insights to making that shared purpose a reality.
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Why successful leaders are compassionate

Why successful leaders are compassionate | New Leadership | Scoop.it
Harvard Scientist Dr. Emma Seppälä on the power of compassion in the workplace.

Via Marc Wachtfogel, PhD
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Ivon Prefontaine's curator insight, February 10, 3:05 PM

The word compassion means to share one's passion with others. Observe great teachers. What they love, they share with other people around them. Ditto for great leaders; managers not so much.

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The Four Critical Competencies Guiding Transformational Leadership

The Four Critical Competencies Guiding Transformational Leadership | New Leadership | Scoop.it
The organizational skills that helped executives in the past deal with concrete, well-defined operations are much less effective in today's highly complex, fast-changing world, CIO Journal Irving Wladawsky-Berger writes. Leaders need to better anticipate and plan for disruptions and be able to "connect the dots to reveal new business opportunities at the confluence of multiple emergent trends."

Via Marc Wachtfogel, PhD
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The RATER Model: Five Ways to Measure Service

The RATER Model: Five Ways to Measure Service | New Leadership | Scoop.it
How do you assess the quality of the service that you give to your customers? You might ask focus groups or do a customer satisfaction survey. Or you could look at the number of complaints you get, or analyze the time it takes to answer customer queries.
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Why Great Leaders Value Reputation Before Revenue

Why Great Leaders Value Reputation Before Revenue | New Leadership | Scoop.it
In 1996, I walked away from my first million-dollar client. Anyone looking at my company’s profit and loss statements would have questioned my sanity. We were less than a year old at the time, and …

Via Ron McIntyre, Roy Sheneman, PhD
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Ron McIntyre's curator insight, February 6, 7:58 AM

Some excellent insights on great leaders.  Having experienced some of what the author is talking about it is difficult to maintain the reputation with so much external pressure.

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6 Steps to Transform Your Company Culture

6 Steps to Transform Your Company Culture | New Leadership | Scoop.it
Company culture can’t be rigid and unadaptable, or the company will fail. An outstanding company culture requires outstanding leadership, and changing the company culture requires leaders who recognize the real need for change, and who aren’t afraid of it. Outstanding leadership demonstrates maturity: conviction, diligence, focus, optimism, and the ability to handle uncertainty.
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How can you be a positive leader?

How can you be a positive leader? | New Leadership | Scoop.it
Positive leader - do you consider yourself as such? You may become a positive leader by doing some of the small actions that research reveals to have a big positive impact! “How to Be a…

Via Mark E. Deschaine, PhD, Kevin Watson
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5 Overlooked Habits of Great Leaders

5 Overlooked Habits of Great Leaders | New Leadership | Scoop.it

Most leaders want to be great at what they do, but far too many fall short. Why is that? What do great leaders have that not-so-great ones don’t?

There are many ingredients that go into the leadership mix: organizational skills, effective communication, and character traits like courage, confidence and clarity. But while each of these ingredients is important for great leadership, none are the starting point. For leaders to be truly great, they must start with personal habits—because the right personal habits act like a mixing bowl for enhancing skills and character traits. 

 Here are five personal habits that can greatly enhance the flavor of your leadership. What makes this list different than others is that many of them habits are often overlooked:

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Are You a Leader, or Just Pretending to Be One?

Are You a Leader, or Just Pretending to Be One? | New Leadership | Scoop.it

It’s not about performing, in either sense of the word.


Via Richard Andrews
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donhornsby's curator insight, February 4, 11:50 AM

(From the article): When leaders empower people through a higher purpose, they don’t have to “create buy-in” or use other marketing tactics to win over their followers. Leaders who do find themselves acting something like a pusher — resorting to perks, tit-for-tats, and bonuses — might want to ask themselves if they’re missing some larger point. A leader isn’t a salesman. When Steve Jobs asked John Sculley his famous question, “Do you really want to spend your life selling sugared water, or do you want a chance to change the world?” he was making just such a distinction. Selling sugared water might make you a few bucks — but only at the cost of doing something that matters. The purpose of a leader is to create a purpose.


And yet although that sounds very inspiring, a leader’s job still is not to give inspiring speeches. A leader isn’t an orator who claps everyone on the back once in a while when they’ve sunk into a torpor. The job of a leader is indeed to inspire people — but in the truer sense of the word: from the Latin inspirare, inspire, to breathe or blow into. Leaders breathe life into the organizations they lead, into the people they’re responsible for. They breathe life into possibilities. They make it more possible for the rest of us to dare, imagine, create, and build. They do not merely encourage us to do so; theirs is the hard work of crafting all the incentives, processes, systems, and roles that actually empower us to do so.

 

Leadership is in an uncertain place. We long desperately for better leaders. But perhaps it is precisely our longing that’s the problem. We’re waiting for a rescue at the cost of our own redemption.

Because it’s easier to complain about the leaders we have than to try to do better. After all, it’s a pretty hard job.

Ivon Prefontaine's curator insight, February 4, 12:22 PM

Leadership and management, although both vital, are not the same, but are often conflated. A person who can micro-manage and check off lists like many educational managers can think they are leading. They are managing and not doing that well. Living does not involve a fixed script and leading in the midst of complexity requires qualities many do not have or are not allowed to use.

Ron McIntyre's curator insight, February 5, 12:59 PM

A very good question for all leaders today.

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5 Essential Behaviors You Need to Maintain Your Integrity as a Leader

5 Essential Behaviors You Need to Maintain Your Integrity as a Leader | New Leadership | Scoop.it
Your reputation as a leader will be affected by how you align your values with your behavior.

Via The People Development Network
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Four Ways to Reach The Leader's Ultimate Goal

Four Ways to Reach The Leader's Ultimate Goal | New Leadership | Scoop.it
Lousy leaders are over-involved and frantic. The leader's ultimate goal is building teams that excel without them. #1. Identify influencers. Look beyond job titles or positions that may obscure true influencers in your organization. The self-protective good ole boy's club may be a roadblock to maximizing true influencers. 10 questions to identify the real influencers in your organization:…

Via Kevin Watson
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The False Choice Between Top-Down And Bottom-Up Leadership

The False Choice Between Top-Down And Bottom-Up Leadership | New Leadership | Scoop.it
Neither approach works very well for very long if it's taken as an absolute.

Via Marc Wachtfogel, PhD
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Rescooped by Roger Francis from Corporate Culture and OD
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Why a Strong Corporate Culture Requires Disruptive Leadership

Why a Strong Corporate Culture Requires Disruptive Leadership | New Leadership | Scoop.it

If you discussed corporate culture with a team of sales executives fifteen years ago, you’d likely see multiple...


Via Alexis Assimacopoulos
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Cameron Larsuel's curator insight, February 11, 5:33 PM

Organizational greatness and Operational effectiveness is grounded in maximizing leadership and culture.

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9 Leadership Behaviors That Lose Employee Trust and Respect

9 Leadership Behaviors That Lose Employee Trust and Respect | New Leadership | Scoop.it
These proven strategies will demoralize, disrespect, uninspire, and alienate your employees, and highly motivate them to seek employment elsewhere.

Via Marc Wachtfogel, PhD
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The unruly rise of the dis-organisation

The unruly rise of the dis-organisation | New Leadership | Scoop.it
A STORY OF SWISS CHEESE AND POST-IT NOTES – AND HOW EVEN THE MOST UNEXPECTED EVENTS CAN LEAD TO SUCCESS WHEN MANAGED IN THE RIGHT WAY
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How Good Is Your Customer Service?: Add Some Magic to the Customer Service Mix

How Good Is Your Customer Service?: Add Some Magic to the Customer Service Mix | New Leadership | Scoop.it
What makes a happy customer – and have you got it? Finding out the answers to these questions must be high on a customer service team's list of priorities.
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Leadership in context

Leadership in context | New Leadership | Scoop.it

Organizational health matters more than you might expect.

 


Via Kenneth Mikkelsen
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Ron McIntyre's curator insight, February 9, 12:15 PM

I have always advocated the fact that there is no easy path to leadership.  This just helps support that idea.

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How small shifts in leadership can transform your team dynamic | McKinsey & Company

How small shifts in leadership can transform your team dynamic | McKinsey & Company | New Leadership | Scoop.it
Classic cognitive biases like groupthink and confirmation bias take firmer hold, and we’re more prone to sloppy thinking in general. In one study, where hospital leaders were trying to encourage the use of hand sanitizer, they found that complian

Via Marylene Delbourg-Delphis
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Why Micromanaging Kills Corporate Culture

Why Micromanaging Kills Corporate Culture | New Leadership | Scoop.it
The most important part of a companies culture is trust. People don't feel trusted when you micro-manage and this has disastrous implications.

Via Kevin Watson, Alexis Assimacopoulos
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Ron McIntyre's curator insight, February 9, 12:17 PM

This is one nasty culture killer!  Do you empower your people or restrict them?

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5 Tips For Communicating Vision | My Own Coach

5 Tips For Communicating Vision | My Own Coach | New Leadership | Scoop.it
As leader, it's your job to communicate a compelling vision to engage and mobilise others. But, how can you communicate your vision effectively?

Via Kevin Watson
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Listen, learn ... then lead - Leadership Ted Talk

Listen, learn ... then lead - Leadership Ted Talk | New Leadership | Scoop.it
Four-star general Stanley McChrystal shares what he learned about leadership over his decades in the military. How can you build a sense of shared purpose among people of many ages and skill sets? By listening and learning -- and addressing the possibility of failure.

Via Tom D'Amico (@TDOttawa)
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How to Harness the Power of Employee Recognition

How to Harness the Power of Employee Recognition | New Leadership | Scoop.it
Providing genuine employee recognition and appreciation to your workforce should be the easiest thing in the world. Yet managers are constantly failing their teams and, by extension, their companies by not giving praise and recognition for jobs well done.
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Employee Engagement: How Mobile Tech Can Save the Day

Employee Engagement: How Mobile Tech Can Save the Day | New Leadership | Scoop.it
Today’s approach to employee engagement is dead, and it’s been dead for a long time.

Research shows only about 25 to 35 percent of employees across the U.S. are engaged in their work — this has gone unchanged for years. So why track something that’s more a law of nature than a key performance indicator?

Employee engagement is like a heart rate. The average pulse of the world population is barely changing, but it’s hugely important to know your own personal resting pulse so you can see if everything is in order.

The same is true for employee engagement. It doesn’t matter that the majority of the workforce is disengaged — especially because it’s been that way for decades. The only relevant factor for your business is the engagement levels of your own people.
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