Netgear Router Support Call us +1-855-517-2433 (Toll Free)
9.3K views | +0 today
Follow
Netgear Router Support Call us +1-855-517-2433 (Toll Free)
Troubleshoot common Netgear router setup and configuration problems by expert , For Tech Support Call us +1-855-517-2433 (Toll Free)
Curated by jhon cathye
Your new post is loading...
Your new post is loading...
Scooped by jhon cathye
Scoop.it!

How to Troubleshoot Netgear Wireless Modem Problems

Netgear manufactures a wide variety of networking devices including wireless routers and modems. A modem The Netgear modem connects your computer or in some cases, a router directly to your Internet service provider. You may experience issues with modems from time to time for various reasons.

 

Instructions

 

Restart your modem by unplugging it from the power supply and then plugging it back. Sometimes, a simple restart can troubleshoot issues with your Netgear modem.

 

Download and install the latest version of the software for your modem. Navigate to Netgear's product page to locate your model and download the latest version (see Resources).

 

Check with your Internet service provider to make sure that the problem is not originating from their end. If it does, you really have no other option other than waiting till they fix it from their end.

 

Make sure the modem is connected to the main source properly with the broadband cable. The cable is typically white in color and goes into the "Internet" port of the modem. The other side goes to the main source.

 

Make sure the modem is connected to the router properly with an Ethernet cable. The cable should go into one of the open ports of the modem. The other side should go into the "Modem" port of the wireless router. See More ( )

 

Call us +1-855-517-2433 (Toll Free)

more...
No comment yet.
Scooped by jhon cathye
Scoop.it!

Troubleshooting Wireless Networks

Troubleshooting Wireless Networks | Netgear Router Support Call us +1-855-517-2433 (Toll Free) | Scoop.it

You have no Internet connection, even wired.

 

You can access some Internet programs, but not others. (MTU, Partial Loss of Internet

 

Connection or Cannot Log on to AOL Through Router)

 

Your connection only drops at times. (Internet Connections Drops Repeatedly)

 

There are abnormal LED’s (no power light, test light that won't go off, port lights that won't come on). Consult the manuals for light problems.

 

Download and install the latest software for your device. Visit the product page for your NETGEAR device.

 

Each wireless device must have the same settings:

 

SSID : This is case sensitive. (Netgear is different from NETGEAR). The default SSID for Netgear wireless device was changed from "wireless" to "NETGEAR".

 

Channel: The wireless channels are 1 to 11 (1 to 13 in some countries)

 

Mode: The wireless mode should be set to either ad hoc or infrastructure. See Choosing Between Ad Hoc and Infrastructure Mode

 

Encryption. You have these options for encryption:

 

Don't use any

 

Use WEP What is WEP?

 

Use WPA-PSK What is WPA?

 

Use WPA

 

Some equipment allows you to use VPN What is VPN?

 

Enable wireless access point.

 

If Access Control List (ACL) is enabled on your router, make sure the MAC address of the wireless adapter is included in that list.

 

When configuring a router:

 

The username must include a whole address like smartsue@example.com — NOT just "smartsue".

 

After making changes, click Apply!

 

If the signal strength indicator is red, see Improving Wireless Range. Any color but red is acceptable.

 

If you have enable security and having problem connecting, disable security by setting encryption to "None" and try connecting again.

 

For Windows 95 and Windows 98, look in the Windows Device Manager to see if the NETGEAR equipment has a yellow exclamation mark (an IRQ conflict). Instructions applying to generally to Windows systems are in Resolving IRQ Conflicts. If you have an IRQ conflict, resolve it first. See More ( )

 

Call us +1-855-517-2433 (Toll Free)

more...
No comment yet.
Scooped by jhon cathye
Scoop.it!

How to Reset Netgear Router’s Password on a Mac Computer

How to Reset Netgear Router’s Password on a Mac Computer | Netgear Router Support Call us +1-855-517-2433 (Toll Free) | Scoop.it

Need help resetting password of your Netgear device on your Mac computer? You may want to reset your password for security reasons or because it has been misplaced or forgotten. Well, whatever the reason is, the problem is there. Don’t worry! Check the below mentioned tips and reset your Netgear device’s password.


Resetting password when you have access to your existing password:

Connect you Mac computer to your Netgear wireless router using the Ethernet cable. Plug its one end into the computer and run the other end into the back of the router into any of the 4 ports. Disconnect the modem if it is connected in between.


When done, open Safari or whichever web browser you use. Type ‘http://192.168.1.1’ in the address bar and hit Enter. When prompted, enter your username and password and click OK. The default username and password for a Netgear router is ‘admin’ and ‘1234’ respectively (may vary as per router’s model) unless you have changed. If you set up a custom password, enter that. (See Also Default Password for Netgear Devices)


When logged in, click Set Password under Maintenance in the left hand side. Type the existing password, new one in the respective boxes. Retype to confirm the password. If needed, review your passwords to ensure that there is no typing mistake.


Click the Apply button to save changes. Your password is now changed successfully. You must make a note of the password for future use. You will enter this password next time you will log in to the router. Exit the setup screen. Disconnect the Ethernet cable, reconnect your modem, and connect to your wireless network again.


Resetting password when you have lost or forgotten the existing password:


1: Unfortunately, it is impossible to recover a forgotten or lost password from the router. In this case, you must hard reset your Netgear router to restore it to the factory defaults. Disconnect the devices connected to the router.


2: Take a sharp, thin paperclip or pen and push it in the Reset button hole located at the back of the device. Press the button, hold it for around 10 seconds, and then release it. Wait until the router completes rebooting. (See Also how to reset Netgear router to facotry settings)


3: When done, reconnect the devices like computer and modem and power cycle them. Wait until the devices have fully rebooted. Now open Safari and type ‘http://192.168.1.1’. Hit Enter. When prompted, enter default username and password that came with the router docs. When logged in, reset the password as desired (see above for password reset procedure)

***You must check your router manual before entering anything as username and/or password. (See Also Default Password for Netgear Devices) If you still can’t get past the login problem, contact Netgear router support.


Call Us +1-855-517-2433 (Toll Free)

more...
No comment yet.
Scooped by jhon cathye
Scoop.it!

How to Set up Netgear WNDR4000 N750 Wireless Dual-Band Gigabit Router

How to Set up Netgear WNDR4000 N750 Wireless Dual-Band Gigabit Router | Netgear Router Support Call us +1-855-517-2433 (Toll Free) | Scoop.it

Your home networking needs have a solution and that is the Netgear WNDR4000 N750 Wireless Dual-Band Gigabit router. It’s an excellent router designed to offer excellent wireless coverage across throughout your home or office to help you wirelessly surf, email, print, or back up data using USB storage device. Also, it’s easy to set up and configure this router using the installation disk or the web-based interface. let’s check the steps given below and install the Netgear router: (Find Here Netgear router support)


Before beginning, make sure that you have login details of your ISP to connect to the Internet. Also keep the router login details handy. The default username and password will be printed at the bottom of the Netgear router. (See Also Default Password for Netgear Devices)


Power off all your devices viz. the DSL modem and computer. First connect the DSL cable to the Internet port of your DSL/cable modem. Now connect your Netgear router to your modem using the Ethernet cable (a yellow cable, it may also be of different color)


Now connect your router to your computer using the Ethernet cable. Plug the Ethernet cable in to one of the 4 LAN ports at the back of the router and run its other end into the Ethernet port of the computer.


Now plug the modem and router in their respective Power outlets. Make sure that your computer is also plugged in its Power outlet. Turn on the modem first and let it boot properly. When done, power on the router also and wait for its power cycle to complete.


Turn on your computer afterwards and wait for Windows to load. When done, you should see the Power, Wireless and Ethernet lights lit up on the router. When done, insert the Netgear router setup disk in the drive of your computer. For the web-based method, skip to the step number 8.


Once the installation media has been detected, Windows will automatically launch a Netgear Welcome screen. Click the Router Setup option. Follow rest of the on-screen instructions and complete the installation of your Netgear router.


Make sure that you provide all the required details and make a note of them during the setup procedure. These details include wireless network name (SSID), security key, router’s login details etc.


When finished and if required, restart your computer. You can now begin to connect to your wireless network and do miscellaneous things. If you want to quickly skip to the home network setup and configurations, launch your web browser after booting up all the devices.


Type ‘192.168.0.1’ in the address bar of your browser and hit Enter. Provide the router’s username and password if prompted. Since you are setting up your router for the first time, the interface will direct you to the Netgear setup screen.


You can now set up your home wireless network, create a custom password, configure firewall of parental controls, or do miscellaneous things. Do not forget to make a note of the details for future use. (See Also how to restore a Netgear router to factory defaults) See More ( )


Call Us +1-855-517-2433 (Toll Free)

more...
No comment yet.
Scooped by jhon cathye
Scoop.it!

What is the Default Password for Netgear Devices

What is the Default Password for Netgear Devices | Netgear Router Support Call us +1-855-517-2433 (Toll Free) | Scoop.it

Every Netgear device comes with a unique username and password that helps you log on to it and do miscellaneous things such as wireless network setup, firewall configuration, port forwarding, or access point setup etc. The default login details come printed at the back of the Netgear device or on the documentation supplied with it.


You can change the default password for your Netgear device to protect it from unauthorized users or set up a custom password etc. You can also reset your custom password to defaults. If you have forgotten your custom password, you can reset it to defaults by hard resetting your Netgear device. Find here how to hard reset a Netgear device.


Most of times problem arises when you need to log in to your Netgear device to reconfigure the settings but you have lost the Netgear router setup documentation and have also forgotten the custom password. In that case, you will need to first obtain the default login details and then hard reset your Netgear device.


Since you can’t spend all your time looking for the default login details if you are in urgent need, I am detailing them here in this post.


Most of the Netgear routers use


Username – admin

Password – password

For ReadyNAS Products

Username – admin

Password – netgear1

***It is still recommended that you refer to your Netgear router support documentation provided that you have it. See More ( )


Call Us +1-855-517-2433 (Toll Free)

more...
No comment yet.
Scooped by jhon cathye
Scoop.it!

Fixing Netgear Wireless Router Problems

Fixing Netgear Wireless Router Problems | Netgear Router Support Call us +1-855-517-2433 (Toll Free) | Scoop.it

I had my previous router for 3 years and had exactly ZERO problems with it, however it only supported the 802.11b wireless protocol so just didn't appear fast enough in these days of streaming video. This became a big problem when I got my X-Box 360, it was impossible to watch streamed movies. After a lot of research I decided to upgrade to a more advanced model, I went for the NetGear DG834PN Wiress ADSL Router. It boasts many features, inlcuding super g, twice normal speed with MIMO technology that eliminates dead-spots within your wireless network. Although far from the cheapest option it did appear to be the best wireless router out there, so I asked Father Christmas nicely and that's what I got.

 

I only had it a week when I started noticing problems, the main one being that the ADSL internet connection just drop, 2-3 times a day. The only way to fix this was to pull the power out and reset the router. This became very annoying, really quickly. As another side affect of this it would also cause the Wireless network itself to either go very slow or freeze. On occasion the PC's themselves would become totally disconnected from the router, leaving me with that annoying flashing network icon in the bottom right. This became a major issue for me as all my code is stored on a central server. After 2 hours of programming everything would just freeze, I learnt to save very often. To fix this problem I spent several weeks playing around with every setting I could find on the router, DHCP, wireless mode, boradcast, you name it I changed it and all to no avail. I gave up for a while, until by chance I came across something on the internet. Buried in an article somewhere it mentioned that NetGear routers have a very low tolerence to noise on the phone line. Every phone line has a certain amount of noise on it, dependent on what devices you have connected, the age and type of lines used etc Netgear Routers do not like this noise. I searched everywhere for a setting that would allow me to alter the tolerence level for the NetGear router but could not find it anywhere. After a lot of playing this is how I fixed the problems I was having:-

 

Go to your favourite internet browser and type in http://192.168.0.1/setup.cgi?todo=debug in the address bar

 

You will be prompted for your routers username and password

 

Your browser will now say Debug Enable!

 

You now need to start a telnet session with your router, there are a few ways of doing this but this is what I find easiest:-

 

Go to Start > Run

 

Enter cmd and press OK

 

At the command prompt that appears type telenet 192.168.0.1

 

Your router will greet you, now we need to alter the SNR (Signal to noise ratio)

 

Type adslctl start --snr 130

 

Your Netgear router will now be reset and the SNR changed, the higher this number the more noise the router expects and the slower your connection will be, however it should be far more stable.

 

Type exit twice to close the telnet session and command prompt

 

Debug mode will timeout after a short while

 

Your Netgear Wireless Router now expects to find more noise on the line, this reduces your download speet but I've found that my connection is far more stable. In the 2 months I've been doing this I've not experienced any of my previous problems. The only annoyance is that the SNR will be reset each time that the router is turned off so you'll have to do this each time you turn the router on. I'd suggest making yourself a liitle batch file that automates the process. See More ( )

 

Call us +1-855-517-2433 (Toll Free)

more...
No comment yet.
Scooped by jhon cathye
Scoop.it!

What is the 802.1x security authentication

What is the 802.1x security authentication | Netgear Router Support Call us +1-855-517-2433 (Toll Free) | Scoop.it

Authentication means making sure that something is what it claims to be. E.g., in online banking, you want to make sure that the remote computer is actually your bank, and not someone pretending to be your bank. The purpose of 802.1x is to accept or reject users who want full access to a network using 802.1x. It is a security protocol that works with 802.11 wireless

networks such as 802.11g and 802.11b, as well as with wired devices.

 

All NETGEAR ProSafe Layer 2 and Layer 3 switches support this authentication.

 

NETGEAR access points with full WPA (WPA Enterprise) support 802.1x, e.g., WG302, FWG114P and FWAG114.

 

Details of 802.1x Authentication

 

The main parts of 802.1x Authentication are:

 

A supplicant, a client end user, which wants to be authenticated.

 

An authenticator (an access point or a switch), which is a "go between", acting as proxy for the end user, and restricting the end user's communication with the authentication server.

 

An authentication server (usually a RADIUS server), which decides whether to accept the end user's request for full network access.

 

In a wireless network, 802.1x is used by an access point to implement WPA. In order to connect to the access point, a wireless client must first be authenticated using WPA.

 

In a wired network, switches use 802.1x in a wired network to implement port-based authentication. Before a switch forwards packets through a port, the attached devices must be authenticated. After the end user logs off, the virtual port being using is changed back to the unauthorized state.

 

A benefit of 802.1x is the switches and the access points themselves do not need to know how to authenticate the client. All they do is pass the authentication information between the client and the authentication server. The authentication server handles the actual verification of the client’s credentials. This lets 802.1x support many authentication methods, from simple user name and password, to hardware token, challenge and response, and digital certificates.

 

802.1x uses EAP (Extensible Authentication Protocol) to facilitate communication from the supplicant to the authenticator and from the authenticator to the authentication server.

 

EAP supports various authentication methods. As a user seeking authentication, you just need to use a method supported by the authentication server. As an administrator, you need to select which methods your server will use. Selection is beyond the scope of this article (and outside the scope of free NETGEAR support), however, the material in the Microsoft article will give administrators a solid grounding.

 

EAP-TLS is widely supported. It uses PKI (e.g., a digital certificate) to authenticate the supplicant and authentication server.

 

EAP-MD5 uses standard user name and password. The supplicant’s password is hashed with MD5 and the hash value is being used to authenticate the supplicant.

 

LEAP is Cisco’s Lightweight EAP, and works mainly with Cisco products. It also uses MD5 hash, but both the supplicant and authentication server are authenticated.

 

EAP-TTLS uses PKI to authenticate the authentication server. However, it supports a different set of authenticate methods (e.g. CHAP, PAP, MS-CHAP v2) to authenticate the supplicant.

 

PEAP (Protected EAP), which is built-in to Windows XP, uses PKI to authenticate the authentication server. It supports any type of EAP to authenticate the supplicant including certificate.

 

See here for NETGEAR products supporting WPA.

 

Contact us +1-855-517-2433 (Toll Free)

more...
No comment yet.
Scooped by jhon cathye
Scoop.it!

How to Configure Any Netgear Router without Disk

How to Configure Any Netgear Router without Disk | Netgear Router Support Call us +1-855-517-2433 (Toll Free) | Scoop.it

If your Netgear router was shipped without the installation disk (though there are rarest chances of the same) or you lost it due to some reason, all the hope is not lost. You can set up and configure your Netgear router without the installation disk and that too quickly. Check the steps given below and set up your Netgear router:


Step 1: Before you begin, make sure that you have connected your router to your DSL/Cable modem and computer as well. If you need assistance, you can refer to your Netgear router setup documentation. Keep your ISP’s username and password handy to connect to the Internet during the configuration procedure. Also keep your Netgear router’s default username and password handy. These are printed at its bottom.


Step 2: When done, open your web browser and type ‘192.168.0.1’ or ‘www.routerlogin.net’ and hit Enter on the keyboard. When prompted, enter your router’s username and password in the respective boxes. Click OK to proceed.


Step 3: If prompted ‘Check for updates’, click Cancel. In the Netgear router setup interface, click Setup Wizard in the left hand side. You will see the Yes button automatically selected to let the Smart Setup Wizard configure your Internet connection and other settings. Click Next.


Step 4: If you want to manually configure your router, click the No, I want to configure the router myself button and click Next. Follow rest of the on-screen prompts and provide all the necessary details. (See Also restore/reset Netgear router to factory defaults)


Step 5: When done and connected to the Internet, check for any firmware upgrade if available. Click the Firmware Upgrade link to do so. When done, you can move to set up a secure wireless network. Click Wireless Settings under Setup in the left hand side.


Step 6: Select your region, check the Enable SSID Broadcast box, type a name for your SSID (its wireless network’s name), select channel, and select an encryption type. Complete the settings and do not forget to make of note of your wireless network details viz. encryption key, SSID etc. (See Also Reset Wireless Router Password)


Step 7: Review your settings if needed. Then click the Apply button to save your settings and configurations. When done, pull out the Ethernet cable from your computer. Connect to your wireless network from the wireless icon in your system tray. See More ( )


Call Us +1-855-517-2433 (Toll Free)

more...
No comment yet.
Scooped by jhon cathye
Scoop.it!

How to Configure Netgear WNDR4500 N900 Wireless Dual-Band Gigabit Router

How to Configure Netgear WNDR4500 N900 Wireless Dual-Band Gigabit Router | Netgear Router Support Call us +1-855-517-2433 (Toll Free) | Scoop.it

In my previous post, I wrote about default password for Netgear devices. In this post, I am going to walk you through the configuration procedure of the latest WNDR4500 Wireless N900 Dual-Band router. It’s an excellent device for wireless home network setup, fast Internet access over a DSL line, guest network setup, and USB storage among other things. Check the steps given below and configure your Netgear WNDR4500 router: (See Also Netgear router support)

Before you begin, make sure that you have your ISP’s login details viz. username and password to connect to the Internet on your Netgear router. Also keep the router’s username and password handy. You will find it on the Netgear router setup documentation or the bottom of the router.


Connect your router to your DSL modem and to the computer using Ethernet cables. Refer to the Netgear documentation if you need assistance making the connection. When connected, turn on your Netgear router, computer, and the modem and wait till they boot up.


When done, insert the Netgear installation disk and follow the on-screen instructions (self-explanatory). Since you are setting up your router for the first time, you might Network Genie, an auto assistant to help you perform the setup and various other features.

It’ll take about 15 minutes or so to complete the installation. Once you have completed the

setup and connected to the Internet, your router check for all the latest, available updates. Wait while all the updates are duly installed.


When done, reboot your router and other devices and connect to the wireless network or set up guest network etc. If you immediately want to configure your settings without the installation disk, open your web browser and type ‘192.168.0.1’ in the address bar and hit Enter.


When prompted, enter your router’s default login details and click OK or Submit whichever you see on the screen to proceed. Now configure your settings as desired. You can set up a custom password, wireless network or miscellaneous settings for your home network. (See Also how to configure Linksys E1200 Wireless router) See More ( )


Call Us +1-855-517-2433 (Toll Free)

more...
No comment yet.
Scooped by jhon cathye
Scoop.it!

How to Upgrade Netgear Router Firmware

How to Upgrade Netgear Router Firmware | Netgear Router Support Call us +1-855-517-2433 (Toll Free) | Scoop.it

A firmware upgrade is the hardware upgrade for your Netgear wireless router intended to fix hardware issues, bugs etc. and enhance its performance, reliability, and lifecycle. Netgear rolls out firmware upgrades for each of its products time to time. So, if your Netgear router needs a firmware upgrade, check the steps given below and do so: (Also find here Netgear router support)


Before you begin, back up your wireless network configurations or settings before doing the firmware upgrade. Otherwise, all the settings will be lost and you will have to set up your wireless connection or access point from the scratch.


Close all the windows and open your web browser. Visit the official Netgear (worldwide) website and look through when the page loads up. Look for the Find your Product search box in the middle of the page and select your Netgear router model from the drop-down arrow.

If you don’t know the model number of Netgear router, refer to Netgear router setup documentation that was originally shipped with it. You can find the model number on your Netgear router itself. Turn it upside down and locate the model number. When done, repeat the first step.


Once you select your model number, you will be steered to another page showing the available downloads for it and general info etc. Under Downloads, click the available Firmware link and then click the Download Now button. (Find here Netgear wireless router problems and fixes)

If you see region-specific firmware downloads, select the one which applies to you and then proceed. Save the file to your PC and exit the browser window. Connect your Netgear wireless router directly to your computer with the Ethernet cable. (Troubleshoot Netgear wireless router)


When done, open your web browser and type ‘http://www.routerlogin.net’ in its address bar. Hit Enter to proceed. If prompted, enter login details and continue. On the Netgear Setup Wizard screen, click Router Upgrade under the Maintenance section (in the left hand panel).


When prompted, click the Browse button and locate the firmware file that you just downloaded from the Netgear website. Select the file and click the Upload button. If you see any warning, click OK or Yes to proceed. Wait while the firmware is being upgraded.


When done, click OK or whatever you see on the screen to proceed. Your Netgear router will reboot during this procedure. When done, log in to your Netgear wireless router or connect to your wireless network. Find here how to update Netgear device drivers. Read more ( )


Call Us +1-855-517-2433 (Toll Free)

more...
No comment yet.