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Deported Mexicans find new life at call centers

Deported Mexicans find new life at call centers | Mr. Soto's Human Geography |

"Henry Monterroso is a foreigner in his own country. Raised in California from the age of 5, he was deported to Mexico in 2011 and found himself in a land he barely knew. But the 34-year-old now supervises five employees amid rows of small cubicles who spend eight hours a day dialing numbers across the United States. He is among thousands of deported Mexicans who are finding refuge in call centers in Tijuana and other border cities. In perfect English — some hardly speak Spanish — they converse with American consumers who buy gadgets, have questions about warrantees or complain about overdue deliveries."

Via Seth Dixon
Seth Dixon's curator insight, August 25, 2:03 PM

I have family on both sides of the line; sometimes the border can feel like and artificial an inconsequential separation, at other times it feels like to biggest reality in the region.  This article provides just one intriguing example of how the border both unites and divides economies, peoples, and places.

Tags: Mexicolabormigration, borders, political.    

Nicole Kearsch's curator insight, September 29, 12:58 PM

The side of the story that no one in America seems to care about.  What happens to these people that have lived here all their lives and get deported back to Mexico.  They lived there when they were babies and have no idea what is going on there.  Giving them jobs where they can relate to their customers because they have been there is an excellent idea.  Not only for these recently deported people but for Americans too.  We hate calling about something to an outsourced place in India or the Philippines where we can barely understand what they are saying.  Being able to talk to someone who understands us and can make small talk and have an idea about what is happening is crucial to customers, even if that call center is located in Mexico.

Rescooped by Jose Soto from Human Geography!

Interactive maps: Mexico-USA migration channels

Interactive maps: Mexico-USA migration channels | Mr. Soto's Human Geography |
In several previous posts we have looked at specific migration channels connecting Mexico to the USA: From Morelos to Minnesota; case study of a migrant...


This is an excellent way to show examples of chain migration and the gravity model...students will understand the concepts with concretes examples. These interactive maps have crisp geo-visualizations of the migratory flows.

Via Seth Dixon, Matthew Wahl
hailey thornton's curator insight, September 10, 9:33 AM

migration, what is it really? migration is where a citizen of a country decides to leave to a new country, whether it be voluntary or forced.a great example would be mexico. people jump the border to the us all the time. now where they go is important just as much as why they go there. as you can see the second largest percent of mexicans will go the texas. why you may ask it is because texas it the closest to the border. also they can relate to the people who live there. they go to california because of the vineyards . they can get easy  work that most natives dont want to do.

Roman Mirando's curator insight, September 10, 9:48 AM

This chart is displaying the mexican immigration from Mexico to the USA. It is showing displaying the main places they move to and the top five of the USA. It also shows the percentage of the immigrants there.

Grant Graves's curator insight, September 11, 7:39 PM

Mexico is the largest source of immigrants to the United States. In this way, tens of thousands of Mexicans citizens become American citizens every year, making up a larger and larger percentage of of the US population. However, at the same time, many Mexicans are unable to immigrate to the US due to quotas and other immigration laws. In this way, many Mexican Citizens have no choice but to stay in Mexico or cross the border illegally. I believe that the US should remove quotas and many immigration laws. If this could be done, citizenship could be given to all who want it, making more US citizens and stimulating the US economy by bringing in more jobs and tax dollars. This is due to the simple fact that illegal immigrants do not or cannot pay taxes.

Rescooped by Jose Soto from Geography Education!

NAFTA an empty basket for farmers in southern Mexico

NAFTA an empty basket for farmers in southern Mexico | Mr. Soto's Human Geography |

"When the agreement between the United States, Mexico and Canada went into effect in 1994, it removed nearly all trade barriers between the countries. Among the industries affected was agriculture, forcing small Mexican farmers into direct competition with big American agribusiness. Cheap American corn – heavily subsidized, mechanized and genetically modified – soon flooded the Mexican market to the detriment of local farmers.  As U.S. farmers exported their subsidized corn to Mexico, local producer prices plummeted and small farmers could no longer earn enough to live on."

Via Seth Dixon
Seth Dixon's curator insight, May 28, 9:06 AM

International trade agreements are usually discussed at the national level.  "NAFTA benefits Mexico" is a commonly heard saying because trade with the United States and Canada strengthens the manufacturing sector in Mexico.  Even if there is an overall benefit to a country, there are always winners and losers for different regions, economic sectors and many other demographic groups.   Farmers in southern Mexico were certainly a sector that struggled mightily under NAFTA.

Tags: Mexicosupranationalism, industry, place, agriculture, food production,

Jason Wilhelm's curator insight, May 29, 11:44 AM

The American agricultural industry has been highly subsidized by the government to create interest in farming and food production. This causes problems for America's neighboring countries' resident farmers. The Mexican corn farmers are struggling mightily with the influx of cheap American corn into Mexico due to the open trade policies created by NAFTA. Some tariffs or new economic regulations must be created to protect Mexican corn farmers and regulate the amount of cheap American corn that is flooding Mexican markets. 

Nicole Kearsch's curator insight, September 29, 12:44 PM

With all the good we thought NAFTA did for the three countries involved, I feel that sometimes we overlook the bad.  Southern Mexico has felt all negative affects from NAFTA.  While the northern states in Mexico are able to keep up with the advanced agricultural processes that America has, the south is unable to.  The old techniques and lack of machinery prevents the south from having any possible competition with the north as well as America leaving the south to become extremely impoverished and potentially unsuitable for any living.

Rescooped by Jose Soto from Geography Education!

Immigration to U.S. From Mexico in Decline Amid Tough Economy

Immigration to U.S. From Mexico in Decline Amid Tough Economy | Mr. Soto's Human Geography |
The number of Mexicans leaving for the United States is just about cancelled out by the number returning, according to statistics provided by the Mexican government.


Besides being an important (underreported) political fact, this new migratory pattern can lead to a good discussion of push and pull factors that lead to the geography of migration. 

Via Seth Dixon
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