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Technology will make businesses less hierarchical and more human

Computer Weekly 22-28th October 2013

Jacqui Hogan's insight:

Costas Markides from the London Business School predicts that technology will move away from hierarchies and towards a more brain like organism, where purpose is more important than rules.

 

This will have a radical impact on how we manage people inside (and outside) those organisations as people will have greater access to, and more responsibility for, information.The distribution of people is also becoming much wider, as organisations involve more external people in internal projects.

 

He makes some very valid points about the impact on IT, and I agree that the social media cat is well and truly 'out of the bag' , although my view is that this will have serious implications for ALL managers, not just the IT department. Managers need to be much more Internet literate than they are at present; something that also has implications for management education, training and development. Judging by the popularity of social media management events my branch of the CMI runs, I think managers are starting to understand the need to know more about this. But it isn't enough.

 

So although he mentions the impact on management education and training, I was surprised he didn't say more about how this should change. Perhaps he doesn't think that IT or business schools should be leading this particular revolution.

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IT failure could cost UK PLC £35bn per year

IT failure could cost UK PLC £35bn per year | Cocreative Management Snips | Scoop.it
The average worker loses one day a month due to technology issues, new research has revealed.
Jacqui Hogan's insight:
Are we really this rubbish at IT? Well, our fellow workers think we are. Any suggestions for what the problem might be?
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Ron McIntyre's curator insight, July 5, 10:55 AM

The same thing is true in the US but with a bigger number.  The industries affected more are the same.

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Battling gender bias in IT

Battling gender bias in IT | Cocreative Management Snips | Scoop.it
You can’t aspire to be what you can’t see. To get more women into IT careers, girls and young women will need role models, mentors and public examples of success.
Jacqui Hogan's insight:
When IT is one the most exciting, interesting and well paid work areas, why are so few women doing it? 

We need more, positive female role models, but we also need to do something about the poor standard of IT training. There is a whole lot more to IT than 'techie' computer science courses and 'office tech' skills. We need to do more to inform girls of the extraordinary possibilities of working in IT.  

IT is huge fun. IT training should reflect this and be presented in a way that appeals to everyone. Not just male teenagers (of all ages).
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How can UK businesses REALLY improve staff engagement & productivity? - HR News

How can UK businesses REALLY improve staff engagement & productivity? - HR News | Cocreative Management Snips | Scoop.it
The UK just can't seem to solve the productivity challenge. Adrian Lewis of Activ Appraisals discusses how businesses can improve staff engagement

Via Ron McIntyre
Jacqui Hogan's insight:
Is this because we don't value management? 

We need to move away from the 'great leadership is all we need' crap, and recognise that good managers are essential too. We need to select them for their 'soft' skills, confidence and business understanding. (And the ability to balance these). We need to train them properly - a 'business' degree is NOT a management course. Finally, we need to free them from stifling and unnecessary processes, trust them and let them do their jobs.

Gets off soapbox. 
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Ron McIntyre's curator insight, March 1, 6:05 PM

Your thoughts?

 

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Four in five managers have witnessed some form of gender bias in past year

Four in five managers have witnessed some form of gender bias in past year | Cocreative Management Snips | Scoop.it
New research reveals that four in five managers have witnessed some form of gender discrimination or bias at work in the past 12 months.
Jacqui Hogan's insight:
Sad that this is still the case. 

Of particular note is the disparity between men and women on this question "Witnessed women struggling to make their views heard in meetings". My observation is that men speak louder, with more confidence and interrupt more in meetings. I've also noticed that when I do this, some women will tell me I sound bossy or aggressive. Men don't appear to notice. 

Is this because men are less aware and women more? Or because we all (male and female) unconsciously expect women to contribute less?
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The Real Reason Baby Boomers And Millennials Don't See Eye To Eye (Written By A Millennial)

The Real Reason Baby Boomers And Millennials Don't See Eye To Eye (Written By A Millennial) | Cocreative Management Snips | Scoop.it
Parent and child.

Via Ron McIntyre
Jacqui Hogan's insight:
Well yes, of course he's right. We Baby Boomers should remember how frustrated we were, when we came in with new ideas. And got slapped down. I don't really think that it is Millennials at all. It's ANY new generation. 

I don't like generation generalisations though. As a female Baby Boomer, I am really fed-up with assumption I don't 'get' the Internet, or that all Millennials do. That just isn't true! I'd like to see a bit more open mindedness and tolerance for ideas that are different from our own.
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Ron McIntyre's curator insight, January 21, 4:19 PM

I totally agree with Nicholas in this article from November, 2016. Why is it so hard to understand.

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Communicating change and involving staff and volunteers — Knowhow Nonprofit

Communicating change and involving staff and volunteers — Knowhow Nonprofit | Cocreative Management Snips | Scoop.it
Communicating with staff and volunteers and ensuring you involve them in the change process is key to a smooth transition.
Jacqui Hogan's insight:
Although this article is written for communicating change in voluntary organisations, it applies equally to all organisations looking to communicate effectively as part of their change programme. Just because they work for you, doesn't mean you don't have to have great communications.
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Tesco would face fines of up to £1.9bn under GDPR for Tesco Bank breach

Tesco would face fines of up to £1.9bn under GDPR for Tesco Bank breach | Cocreative Management Snips | Scoop.it
Entire Tesco group would be in the firing line – with demands for more payouts on top from class-action law suits,Security ,security,Cloud Computing,Tesco,GDPR
Jacqui Hogan's insight:
GDPR is coming. Be prepared.
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Scottish exam authority admits 'typographical and coding errors' in computer science test

Scottish exam authority admits 'typographical and coding errors' in computer science test | Cocreative Management Snips | Scoop.it
GCSE-equivalent paper contained “a number” of badly-worded questions as well as wrong information,Education,Careers and Skills ,Department for Education,skills
Jacqui Hogan's insight:
This is really quite shameful. Although the errors were not significant, this is an indication of poor standards in IT in schools. What on earth are we doing to raise the next generation with good, fundamental IT skills?
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Engineering students failed by ‘sausage machine’ UK education system

Engineering students failed by ‘sausage machine’ UK education system | Cocreative Management Snips | Scoop.it
Engineering companies are struggling with a lack of properly qualified students emerging from the UK’s educational institutions, according to a panel discussion regarding the IET’s latest skills survey.
Jacqui Hogan's insight:
We seem to moving backwards in encouraging students to seek out careers in engineering, science and technology. Girls seem to be almost more discouraged than when I was at school. The messages I got were 'girls can't play with meccano - it's too dangerous' (my dad) and  'girls don't become Architects' (my headmaster). Have times changed at all?
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When is the crowd wise or can the people ever be trusted? | Nesta

When is the crowd wise or can the people ever be trusted? | Nesta | Cocreative Management Snips | Scoop.it
Whether, and to what extent you think a crowd can be wise has implications for the kinds of engagement you might advocate.
Jacqui Hogan's insight:
This article raises a fundamental question about the value of collective wisdom and experience. I'm a great believer in the value of sharing knowledge, but I do worry when we assume this also means that every person has a equal share of it. 

The truth is that not everyone values this to the same extent, nor seeks it out. But many do, and this is where collaboration with things like Innovation works well. Where people are each motivated to learn and to share openly that is. 

Where it works not so well is with democracy. But this is a topic for a different discussion!
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Ron McIntyre's curator insight, October 6, 2016 6:38 PM

What do you think?

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UK growth held back as bosses lose the trust of middle management

UK growth held back as bosses lose the trust of middle management | Cocreative Management Snips | Scoop.it
British business growth is being undermined from within by widespread mistrust of senior managers, according to a new report published today.
Jacqui Hogan's insight:
Totally agree. There is way too much attention placed on 'leadership' and not enough on management delivery. Which is what most middle managers are expected to do. Middle management is often the least appreciated, most put-upon and least invested in part of the organisation. Leaders need to involve their middle managers in the strategic decision making, and then support them if they want to succeed. If they don't do this, middle managers will not trust them and won't perform. If they don't perform, neither will the rest of the organisation.
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5 tips to better understand millennial managers

5 tips to better understand millennial managers | Cocreative Management Snips | Scoop.it
If you aren't already managed by a millennial, chances are you soon will be as these young workers quickly take on leadership roles in corporate America.
Jacqui Hogan's insight:
What really bugs me about articles like this is the idea that just because people were born roughly at the same time, they will all be the same. Human experience varies widely. Much more widely than mere age. 

I've managed people older than me and been managed by people younger than me. the difference was confidence and competence every time. Some younger people don't understand the technology (how ever much they might use it), and some older people really get it. It isn't about pigeon holing into 'millennials' or 'baby boomers'. It is about valuing individuals for their unique knowledge and experience. Yes, individuals. Management is about getting the most from individuals, not treating them all the same. Or worse, treating one age group differently than another! 

We should all be flexible, regardless of age, to survive in the workplace today. But it isn't only millennials who can do this. 
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Government announces digital apprenticeship service as part of apprenticeship levy guidelines

Government announces digital apprenticeship service as part of apprenticeship levy guidelines | Cocreative Management Snips | Scoop.it
The government has released it guidelines for the upcoming apprenticeship levy including how businesses can access funds to train apprentices
Jacqui Hogan's insight:
I so hope this encourages more people into technology careers. 
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CIO career path: Building a resume for the COO role

CIO career path: Building a resume for the COO role | Cocreative Management Snips | Scoop.it
Steve Bandrowczak’s career path—which includes a solid mix of business and IT leadership—serves as a guide for climbing the executive ladder.
Jacqui Hogan's insight:
The key message here is: 

 1. understand what the functional leaders are looking for, 
 2. speak their language, 
 3. then bring them the technology and transformation capabilities underneath it" 

 3 key steps that are essential to making this transition. Too many CIOs miss the first or second step, so are unable to convince their organisation that they can step up to COO.
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6 electric ideas changing the way we manage: Part 6

6 electric ideas changing the way we manage: Part 6 | Cocreative Management Snips | Scoop.it
The final instalment in our series looks at why the way you run meetings is rubbish (and what you can do about it)
Jacqui Hogan's insight:
Let's just have less meetings. You know you really don't need them all. But for those you decide you must have, here are some tips to make them shorter.

With one more tip. If any attendees cannot contribute - they shouldn't be there. 
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'Cloud computing is coming to end,' claims Andreesen Horowitz VC

'Cloud computing is coming to end,' claims Andreesen Horowitz VC | Cocreative Management Snips | Scoop.it
Edge computing is the future - and always will be?
Jacqui Hogan's insight:
The end of Cloud computing? Or the rise of something new - a joining of cloud computing and IoT? Intruiging!
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How to create work-life balance in tech: 7 tips from the C-suite - TechRepublic

How to create work-life balance in tech: 7 tips from the C-suite - TechRepublic | Cocreative Management Snips | Scoop.it
Disconnecting after work, allowing flexible schedules, and prioritizing personal events as much as work are all keys to finding a balance, tech professionals say.
Jacqui Hogan's insight:
How good is your balance? 

With technology everywhere at work and at home, it's difficult to 'turn off'. This makes disconnecting from work more difficult for those of us who love technology. These tips are very helpful, especially those that involve not using technology for everything. I'd particularly recommend getting a non-tech hobby. 
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Ron McIntyre's curator insight, February 2, 12:11 PM

What do you think?

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Overcoming resistance to change

Overcoming resistance to change | Cocreative Management Snips | Scoop.it
Jacqui Hogan's insight:
Change is hard. It is also inevitable. But done successfully, it can transform the success of your organisation and the lives of your people for the better. Here are some tips.
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Change management: 5 rules for building a world-class guiding coalition

Change management: 5 rules for building a world-class guiding coalition | Cocreative Management Snips | Scoop.it
How the US Air Force built a successful change programme around a bus timetable, and other great examples of having a guiding coalition team to drive through change
Jacqui Hogan's insight:
Managing Resistance to Change

I've been looking at articles on how to manage resistance to change, and found this fascinating article about the importance of getting the change team right. It includes 5 tips on how (and why) to do this. 

Watch out for more scoops on this topic
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Breaking Bias: A Conversation with Josh Davis of the Neuroleadership Institute - Workday Blog

Breaking Bias: A Conversation with Josh Davis of the Neuroleadership Institute - Workday Blog | Cocreative Management Snips | Scoop.it
How can unconscious bias impact a company's diversity goals, or who a manager chooses to promote? Read our interview with Dr. Josh Davis from the Neuroleadership Institute.
Jacqui Hogan's insight:
Reading the press from around the world makes me think that we are becoming less tolerant of difference, Yet, to be really successful, diversity is key. Diversity gives us access to a wider pool or skills and talent, and makes our lives more interesting. Rather like change though, it can also seem threatening too. We make many assumptions about people who are not like us, often to their detriment. They aren't like us, so must be inferior or less trustworthy. We all have unconscious biases that we need to challenge to enable us to embrace diversity usefully.

How diverse is your organisation? Do you have unconscious biases?
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Time taken to travel to work 'should count as work' according to European court

Time taken to travel to work 'should count as work' according to European court | Cocreative Management Snips | Scoop.it
Mobile workers without a fixed office should be able to charge employers for first and last journeys of the day, ruling finds
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Blog: Are you prepared for the General Data Protection Regulation? - SIRE

the EU General Data Protection Act is the need for organisations to be far more vigorous in how they record, handle and transfer data.
Jacqui Hogan's insight:
The whole area of Data Protection is a minefield, and GDPR just makes it more so. Particularly vulnerable are medium sized organisations, who are big enough to catch the eye of the law enforcers, but not large enough to have their own dedicated teams to implement the right protocols and processes. 

This article gives a good overview.
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The Culture Ate Our Corporate Reputation

The Culture Ate Our Corporate Reputation | Cocreative Management Snips | Scoop.it
Former IBM chairman Lou Gerstner says a failure of institutional culture isn’t what causes major shortfalls in a company’s performance and a failure to serve customer needs. CEOs must do more than establish corporate values. Look at what your actions tell employees.
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Two thirds of SMEs are set for the digital workplace, but company strategy is struggling to keep up

Two thirds of SMEs are set for the digital workplace, but company strategy is struggling to keep up | Cocreative Management Snips | Scoop.it
The vast majority of organisations require local IT partners to realise the productivity and performance potential of the cloud and mobile working.
Jacqui Hogan's insight:
There is still a big gap between those defining the strategy and the techies managing the IT stuff. Many times the boss doesn't understand the strategic use of IT, and nor do the techies. Getting external help can save a lot of money and grief.
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5 Business Lessons Entrepreneurs Can Gain from Olympians

5 Business Lessons Entrepreneurs Can Gain from Olympians | Cocreative Management Snips | Scoop.it
Use these Olympic Games to further your entrepreneurial success
Jacqui Hogan's insight:
We should all learn from our Olympians. An excellent set of ideas from INC.

If we all did these, we wouldn't have worry about BREXIT!
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