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AOL boss Tim Armstrong apologises to staff for public firing | Professional Manager

AOL boss Tim Armstrong apologises to staff for public firing | Professional Manager | Management Snips | Scoop.it
AOL chief executive Tim Armstrong has apologised to his staff for sacking employee Abel Lenz in a conference call.
Jacqui Hogan's insight:

It's hard to imagine anyone in his exaulted position, being so insensitive! Well, actually, it isn't. There are far too many people in these positions who may have excellent 'technical' business skills, but absolutely no understanding of how to manage people effectively. At the very least he should have made it quite clear what the consequences would be if Abel persisted in filming. A case for a formal disciplinary procedure if ever there was one!

 

I do think it is rather hypocritical that he talks of openness, and not caring what people share outside of the company, and then fires someone for filming!

I do think Abel must be someothing of an idiot too, to start filming when he had apparently been told, categorically, not to. Does anyone know why Abel insisted on filming the sessions? 

 

(Glad I don't have AOL shares!)

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Management Snips
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Rescooped by Jacqui Hogan from Employee engagement
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Employee Engagement 101

Employee Engagement 101 | Management Snips | Scoop.it

Excellent artilce. Thanks for sharing Bay."A superior leader is a person who can bring ordinary people together to achieve extraordinary results." I learned this a few dozen years ago at Wharton, from an entrepreneur who had enjoyed tremendous success. He was right. Employee engagement is not about hiring brilliant people who are uniquely talented. It is [...]


Via Bay Jordan
Jacqui Hogan's insight:

EXcellent article on the difference between a mediocre leader and a great one. Thanks for sharing Bay.

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Bay Jordan's curator insight, October 24, 5:26 AM

It is all about the people! 

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How I Got Zapped, or 3 Keys to Zappos Cultural Success

How I Got Zapped, or 3 Keys to Zappos Cultural Success | Management Snips | Scoop.it

“Last week, I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders.”


Via Ron McIntyre
Jacqui Hogan's insight:

2 Zappos in one week! Earlier this week at an HR forum, I met someone who had a tour of Zappos a few weeks earlier. They came away full of praise for their management approach - especially their open attitute to empowerment. Is their approach a step too far? While it may look very open and flexible, it is quite bureacratic with it's 'circles' . I worry that it is great for those who shout loudly, but not so good for the introverts (or even those who hate loud music).

 

Or do you think you could implement it in your company?

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Ron McIntyre's curator insight, October 15, 9:22 AM
Food for thought
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Is the BIS GrowthAccelerator scheme worthwhile for technology startups?

Is the BIS GrowthAccelerator scheme worthwhile for technology startups? | Management Snips | Scoop.it
UK startups in the technology sector may be missing an opportunity to grow by ignoring GrowthAccelerator programme
Jacqui Hogan's insight:

A lot of startups don't think this scheme doesn't apply to them. It does!

 

A lot of companies think it's difficult to apply. It isn't!

 

This is one of the best ways for a business to get subsidised advice from a quality mentor/coach. The companies I work with think so at any rate.

 

Don't miss out.

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Big Issue For 2020 Workforce: Getting Workers, Management on Same Page

Big Issue For 2020 Workforce: Getting Workers, Management on Same Page | Management Snips | Scoop.it
Oxford Economics and SAP recently released the report Workforce 2020: The Looming Talent Crisis aimed at understanding the opportunities and challenges of the evolving workforce. The …

Via Bay Jordan
Jacqui Hogan's insight:

Ignore them at your peril. They have different expectations to us baby boomers.

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Bay Jordan's curator insight, September 28, 8:25 AM

Interesting findings. Do they perhaps indicate that we assume too much and believe our perceptions are fact? You could say the bottom-line is the continuing perpetuation of a communication gap between senior managers and workers; which in itself may be indicative of the fact that senior managers are not leaders.  

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9 Reasons People Love to Work With You

9 Reasons People Love to Work With You | Management Snips | Scoop.it
Some people are a pain to be around. Most are okay. But occasionally we find someone we love to work with.
Here are nine reasons:
1. They make us feel even smarter than we are.
You know the type.
Jacqui Hogan's insight:

Every Manager should read this if they want to motivate their team. An excellent blog.

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The Monty Python Guide to Better Leadership

The Monty Python Guide to Better Leadership | Management Snips | Scoop.it
Recognizable quotes can create instant understanding. Most of us use them, at least occasionally. Maybe you sometimes like to channel your inner King Leonidas and rally your business troops with a
Jacqui Hogan's insight:

And my favourite quote "no-one expects the spanish inquisition" , which a friend managed to sneek a slide of into a serious structures lecture at university. Still makes me laugh.

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£30 million fund to secure supply of engineers and boost number of women - Business Matters

£30 million fund to secure supply of engineers and boost number of women - Business Matters | Management Snips | Scoop.it
Matthew Hancock has today announced a £30 million fund to increase the supply of engineers.
Jacqui Hogan's insight:

Excellent idea! There are far too few women considering Engineering as a career.

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4 Ways to Turn “No” Into “Yes”

4 Ways to Turn “No” Into “Yes” | Management Snips | Scoop.it
Thomas Edison, prolific inventor and businessman, famously said, “I have not failed. I’ve just found 10,000 ways that won’t work.”Being rejected is part of the game when it comes to doing business
Jacqui Hogan's insight:

Most us hate even taking the risk of getting  a 'No', so we don't even ask the question! Here are are some ways to get better at accepting a 'No' and thus becomin more willing to ask the question in the first place.

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How to Solve the Seemingly Impossible Perpendicular Line Problem Presented in 'The Expert' Sketch Comedy Video

How to Solve the Seemingly Impossible Perpendicular Line Problem Presented in 'The Expert' Sketch Comedy Video | Management Snips | Scoop.it
Back in March we posted about "The Expert," a hilarious sketch comedy video in which a lone engineer in a business meeting must deal with idiotic questions from his colleagues. In the sketch, the e...
Jacqui Hogan's insight:

If you didn't see 'the Expert' - watch that first. But this is an inspired solution to a seemingly impossible problem.

 

Only one question - where's the red balloon?

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Why This Company Is All About Play Time

Business is a lot like a game in that there are both performance metrics and goals. This company took that simile to a whole new level.
Starting up isn't all fun in games. Or is it?
Jacqui Hogan's insight:

I'm all for some play time at work, as I believe this improves morale and creative thinking. But this isn't fun.

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10 Management Rules for Small Business

10 Management Rules for Small Business | Management Snips | Scoop.it
10 Management Rules for Small BusinessA quick set of rules that managers should live by, and be aware of in business. I learned these rules along the path in business. Some were learned the hard way,
Jacqui Hogan's insight:

Love the rules, although no 2 should not put you off planning. (And I hated the spelling error!)

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Say 'Best Practice' again, I dare you.

Say 'Best Practice' again, I dare you. | Management Snips | Scoop.it

I no longer use or accept the phrase 'Best Practice' as I don't think it serves creativity, productivity, or innovation. Am I wrong to think this way? I'd love to hear your opinion in the comments below.


Via Karl Wabst
Jacqui Hogan's insight:

'Best Practice' is fine provided you keep updating it to account for new best practice. It gives you a framework.  If you don't keep it fresh, it will become 'the old practice we still use because we can't change'.

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Karl Wabst's curator insight, May 18, 7:51 PM

Once everyone adopts best practices, they become the new average. It is your choice to stop at average. It was your choice to stop innovating. Don’t blame best practices for your failure. It is a poor workman who blames his tools.

David Hain's curator insight, May 19, 3:21 AM

All practices need context - best practices assume universality. Good practice is much better.

Jacqui Hogan's comment, May 21, 10:29 AM
Best Practice is fine, provided you keep updating it to account for new best practice. It should also never be the only practice.
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The 7 Biggest Mistakes You Can Make in Web Conferences

The 7 Biggest Mistakes You Can Make in Web Conferences | Management Snips | Scoop.it
In this white paper, unveil the top 7 biggest things to avoid when conducting web conferences so that you can efficiently and effectively lead meetings even when online.
Jacqui Hogan's insight:

Some good advice, if a little gotomeeting specific.

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It’s life Jim, but not as we know it (Managing Across Generations)

It’s life Jim, but not as we know it (Managing Across Generations) | Management Snips | Scoop.it
I attended a knowledge café last week where the topic was generational diversity. As I listened to the conversations, it dawned on me that there is a very real challenge today for managers in the new
Jacqui Hogan's insight:

Every generation has its preferences. But how best to manage these? This blog gives you some valuable tips.

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Why Inequality Matters

Why Inequality Matters | Management Snips | Scoop.it
Jacqui Hogan's insight:

I don't often read articles about world economics, but made an exception for this excellent and thought provoking article by Bill Gates. He doesn't agree with Thomas Piketty on all points, but eloquently makes a case for his own.

 

I especially liked the concept of a 'self levelling' capitalism.

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The #1 Reason Why Managers Fail | LinkedIn

The #1 Reason Why Managers Fail | LinkedIn | Management Snips | Scoop.it
Jacqui Hogan's insight:

Why do we assume that evry other professional needs training - but that managers don't? We promote our best people into management roles and then wonder why they fail. Good article.

 

Not sure about the picture though!

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Why Your Best Performers Usually Make the Worst Leaders

Why Your Best Performers Usually Make the Worst Leaders | Management Snips | Scoop.it
We all make this mistake, and we’ll continue to make this mistake. It’s the same old story: One of your employees performs really, really well, and because of their performance you move …
Jacqui Hogan's insight:

Why, oh why do we do this! Management needs a whole different set of skills. Until we realise this, and act accordingly, this situation will continue.

 

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Leadership Styles around the World | ReadyToManage

Leadership Styles around the World | ReadyToManage | Management Snips | Scoop.it
Jacqui Hogan's insight:

Something of a generalisation, but pretty accurate for all that!

 

Having worked with most of the nationalities listed, I didn't disagree with any. But where were the Italians? They are noisily charismatic, somewhat chaotic, surprisingly hierarchical and generously sociable. They were the only managers who, when taking me out to dinner, insisted on giving me a menu without prices. They are also the most likely to exchange gifts.

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Craziest Interview Questions Asked Of MBA Job Candidates

Craziest Interview Questions Asked Of MBA Job Candidates | Management Snips | Scoop.it
“If you could be any animal, what would you be?”A sales manager once posed that question to Jeff Schmitt, one of Poets&Quants' staffers. And he wasn’t sure how to respond. He was interviewing for a
Jacqui Hogan's insight:

Makes me glad I'm not applying for jobs anymore. I think I'd want to be a hybrid animal. Part Giraffe (long vision), part Antelope (quick moving) and part Terrier (tenacious). I'd be unique too!

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Are you ready for the 'diva' worker? - YouTube

Digital strategist, Ade McCormack, discusses how organisations will attract the 'next generation' of workers? http://www.bcs.org/nextwave
Jacqui Hogan's insight:

Are you ready for the new, young super worker? Your HR department may not be ready to deal with the 'non-compliant' worker. Watch out!

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The 5 Signs of a Bad Leader

The 5 Signs of a Bad Leader | Management Snips | Scoop.it
Not all leaders are created equal. There are great ones, good ones, okay ones, and downright awful ones. It’s okay, we’ve all said it before, either aloud or in our own minds, “How exactly did he/she
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Why Creating Organizational Change Is So Hard - Gallup.com

Why Creating Organizational Change Is So Hard - Gallup.com | Management Snips | Scoop.it
Why Creating Organizational Change Is So Hard
Gallup.com
Leaders and managers at all levels take center stage during this phase.
Jacqui Hogan's insight:

Change should be part of the culture, not something brought in by a leader. Why do we still talk about change as something that needs separate rules? It should be integrated into the everyday rules.

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Why “Leadership” Isn’t Just for Leaders Anymore

Why “Leadership” Isn’t Just for Leaders Anymore | Management Snips | Scoop.it
Skills that were once limited to the C-suite—like decision-making, problem-solving, and creative thinking—now take place at all levels within companies.
Jacqui Hogan's insight:

Many of us have been brought up to believe that leaders 'do' leadership and everyone else follows. In the virtual workplace we now work in, we all need leadership skills. This doesn't mean we will all 'be' leaders, in the traditional sense; rather that we all need those skills that make leaders excellent, like self motivation, a strong sense of direction, clear goals, communication skills etc. Many of us already have these skills. We just don't use them enough, or get recognised for using them when we do.

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Rescooped by Jacqui Hogan from Trust Issues
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12 personal benefits that will increase your well-being if you operate with trust at work.

12 personal benefits that will increase your well-being if you operate with trust at work. | Management Snips | Scoop.it

Trust and Vegetables? Both make you healthier, reduce your risks, and increase your odds of getting better life-results. Just like starting to eat healthier renders short, cumulative, and long-term impact, so does operating with trust.


Via Karl Wabst
Jacqui Hogan's insight:

Trust is the glue that enables people to work together.

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Karl Wabst's curator insight, May 20, 8:45 PM

Trust makes you and your company run faster and jump higher. If you work with people you don’t trust, it steals valuable resources. Life is short. Find trust.

Rescooped by Jacqui Hogan from Trust Issues
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3 Things Never to Do If You Want Employee Trust

3 Things Never to Do If You Want Employee Trust | Management Snips | Scoop.it

Leader trust alert: these actions diminish trust. Companies are entitled to make these kinds of decisions. But, what's surprising is when they're surprised that when they do, the twitterverse and blogosphere lights up; not to mention unfiltered responses from those they employ.


Via Karl Wabst
Jacqui Hogan's insight:

Trust is part of the foundation of good management. Ignore it at your peril.

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Karl Wabst's curator insight, May 20, 9:10 PM

Employees work harder for supervisors and companies they trust. If you want better return on investment, stop putting your foot in your mouth. Be the change you want to see in the World. Stop managing so much and lead.