Every entrepreneur, almost by definition, sets out to change something--an inefficient market, a previously unsolvable customer problem, an ossified internal culture. Compared to what Nelson Mandela changed in his country’s political arena all that seems rather petty. But what allowed him to succeed against utterly improbable odds were the same characteristics that you need to employ in effecting lasting change in your business arena. Leading through change takes earned authority, authenticity, commitment, mastery of communication and consistency of message.
Via The Learning Factor