As a well respected commentator on the evolution of social housing systems, 1st Touch CEO Greg Johns believes that Doorstep Appointment technology is the next IT revolution to reach social landlords. In Greg’s view though, the benefits are especially attractive to those seeking greatly enhanced customer service levels for their tenants.
According to Apple, the future of TV is apps and this is hard to deny. It is thought that since apps’ first breakthrough on the market, we spend more time on apps than watching our TV. Latest figures show that we spend nearly 200 minutes per day on apps whereas we only sit in front of the TV for 170 minutes per day and the AppleTV is embracing this whether it is for entertainment, gaming or even practical purposes.
One cannot underestimate the impact that new technologies have been able to make in driving greater Value For Money (VFM) for social landlords. Given the current economic and political climate, this impact is all the greater and all the more important, when one considers how tight operating budgets have now become. I find it fascinating too that the evolution of technology still appears to promise even greater future opportunities for enhanced VFM.
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