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Rescooped by Pietro Gallo from Automotive News
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Customer Service or Customer Experience?

Customer Service or Customer Experience? | Mobile Tech | Scoop.it
Customer service or customer experience? Are they the same thing?

Via Brendan Duffy
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Brendan Duffy's curator insight, October 17, 2013 10:36 AM

This is an excellent differentiation. For Independent Repair shops this should be thought out thoroughly. Are you paying attention to and positively impacting your Customer Experience? You have to do more than provide Customer Service....

Rebecca Chernek's curator insight, December 19, 2013 4:54 PM

Are we on the right track between customer service or customer experience?

Rescooped by Pietro Gallo from COOL 3DPRINTING
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3D Printed House Plans

3D Printed House Plans | Mobile Tech | Scoop.it

When it comes to designing a home from the ground up, home builders often have a difficult time showing customers the completed results from drawings alone. Customers want to see how their house will look – before it is actually built, so they can make needed changes beforehand.Thanks to 3D printing technology though, that is now possible. The Plan Collection is an online house plan provider that has recently announced that they are incorporating 3D printing into their business, to allow customers to receive a 3D printed model of their prospective homes – in a smaller scale. It gives the homeowners a 3D printed model of their home, which is like a physical blueprint that they can actually see.


Via Annie Theunissen
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Rescooped by Pietro Gallo from Good customer service
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Customer service essentials | Joanne Dewberry

Customer service essentials | Joanne Dewberry | Mobile Tech | Scoop.it

Top three Customer service essentials


Via Very Good Service
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Nokia X hacked to run Google's Android apps and services | The ...

Nokia X hacked to run Google's Android apps and services | The ... | Mobile Tech | Scoop.it
Nokia unveiled its X Android phones less than a week ago, with plans to use the handset to promote Microsoft services and not Google's. After just a few days, hackers have managed to gain root...
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