Smartphone and mobile-device use is surging. Globally, 280 million "mobile addicts," use apps more than 60 times daily. The average consumer use a mobile device for more than 3 hours daily, Yahoo finds.
If marketers don't make massive changes in the capabilities on Web sites that make it easier for consumers to make purchases from their mobile phones, it's not likely brands will close the gap between falling click-through rates (CTR) and rising...
Mobile apps are changing the way brands connect with consumers and have the potential to boost a company's bottom line. According to a new Iowa State University study, there is a direct link between app use and purchase activity ...
Technologies only become truly integrated into society when they move from requiring forethought to becoming an afterthought. It’s the progression of all innovations and it’s now happening to how we experience of the internet.
36% of high performing customer service teams are using mobile apps today. The mobile apps customer service channel will grow 38% in 12 – 18 months. High performing customer service teams are 5.1x more likely to use mostly cloud solutions.
It was 8 o'clock on a weeknight and Brooklyn resident Sarah Sheehan was reeling from a painful earache. She wouldn't be able to see her doctor until the next morning, and that would require a 45-minute subway ride uptown.
PCR-online.biz Study: 59% Watch Mobile TV Multichannel News That's according to Arris's latest Consumer Entertainment Index, which found that 59% of consumers now watch mobile TV, a figure that jumps to 72% of 16-24 year-olds.
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