Mobile Marketing, Payments and Customer Experience
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Commentary: mobile payments are key to future of shopping

Commentary: mobile payments are key to future of shopping | Mobile Marketing, Payments and Customer Experience | Scoop.it
Connected mobile devices are changing consumer behavior and altering the way we shop.
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Rescooped by Matt Robinson from Multichannel Customer Service
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Infographic: Your Customers Want Support Via Smartphone

Infographic: Your Customers Want Support Via Smartphone | Mobile Marketing, Payments and Customer Experience | Scoop.it

As smartphones become as essential to our pockets and purses as wallets and drivers licenses, customers are expecting these handy devices to do do their banking, purchase last-minute birthday gifts, book reservations, and above all, take care of customer service needs.


Via Wally Brill
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The future of digital customer experience is more than mobile - ComputerworldUK

The future of digital customer experience is more than mobile - ComputerworldUK | Mobile Marketing, Payments and Customer Experience | Scoop.it
The future of digital customer experience is more than mobileComputerworldUK (blog)The research is part of Forrester's playbook to advise application development and delivery professionals on how to support their organization's digital customer...

Via Fred Zimny, Wally Brill
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Is Customer Experience The Future of Marketing? | B2B Marketing Insider

Is Customer Experience The Future of Marketing? | B2B Marketing Insider | Mobile Marketing, Payments and Customer Experience | Scoop.it
Is customer experience the future of marketing? In this interview, author and "Millenial CEO" Daniel Newman shares his insights on the future of marketing. (Is Customer Experience The Future of Marketing?

Via Fred Zimny
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