For the last few years, “mobile” has topped every trend-forecasting list across industries -- with experts hailing each incoming year “The Year of Mobile.” We could spend an entire article debating whether 2013 was actually...
Consumer preferences and expectations are changing and growing just as quickly as advancements in technology, encouraging (if not demanding) that brands embrace a strategy of non-stop adaptation to the next generation and the next big thing.
Here are 20 expert predictions affecting the near future of customer service and the customer experience, with the first originally made in 2012, already realized:
Back in 2001 while all of us in States or otherwise were still talking about Y2k stories and Tech bubble burst, somewhere in the lesser “talked about” world, Mobile Payments were being conceptualized. It was in this corner of the world, which is marked by high per capita incomes, that companies such as Nokia and …
Description: December 2013: The essential compendium of need-to-know statistics. Beware of media hype and mobile myth – put your mobile strategy on a sound footing with the latest research from credible independent experts. Global mobile
Fingers and thumbs turn desktop conventions on their head. Interaction designer Josh Clark explains what you need to keep in mind when designing for mobile touchscreens and compares finger-friendly touch interfaces for iPhone, iPad and Android.
With the right tools, mobile marketing can bring in a great deal of profits. These tips will show you what you need to know to be successful at mobile marketing. Do not pester your clientele with pointless messages.
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