Engaged employees pass on their enthusiasm to customers thus encouraging customers to become more engaged. This interesting article provides guidance on how to ensure your employees continue to feel engaged/part of the process and appreciated.
Great insights. - So true that no-one can do it all by themselves. It's important to find the smartest people around who can complement your strengths and 'run with the wind'. Giving back is also vital and helps to make it all worthwhile.
Innovation isn’t the purview of lone geniuses being struck, lightening style, by inspiration out of the blue. Rather it comes from creative, intelligent people who routinely encounter different perspectives and are frequently exposed to new concepts.
Easy to implement solutions that make sense! For example, brainstorming - engaging thinkers with different skill sets across your organization - is a proven strategy that keeps the team involved, motivated and excited to find solutions and remain at the top of their game.
"Small businesses are in a unique position to create valuable customer experiences." Read these 10 tips to learn how to leverage these experiences and grow the appeal of your brand without costing a fortune.
To create a consistently great customer experience, collaboration between all appropriate business partners is vital. "Consensus needs to be agreed upon regarding how the organization will unite the silos." Good advice and one of the keys to success.
"Eliminate the non-essentials." Now there's an objective worth achieving! This article and video provides a commonsense approach on how to focus on the meaningful things or "vital few" vs. getting caught up in the "trivial many", as we all have a tendency to do.
Your business team is like family and should be treated with dignity and respect. Your team, if focused on obtaining a common goal and proud (not to mention excited) to come to work each day, is what makes an organization successful. This is accomplished through defined goals, clear strategy, clear communication, and working well with others. As my dad used to say (a very successful businessman who worked his way to President of his company), there are 3 rules to live by in the business world: 1. Love what you do; 2. Love the people you work with; 3. Love yourself.
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