Do museums’ mobile apps encourage their visitors to spend more time looking down at their phones and less time interacting with their environment and each oth
samuel bausson's insight:
What an app SHOULD NOT do: Be a guide.• Be too engaging• Provide too much text• Play lengthy audio• Play length video• Require too much interaction• Require typing
What an app SHOULD do:Be a host!• Engage you in your environment• Provide prompts for discussion• Engage you with your group• Engage you with other visitors(comfortably, safely, optionally)• Provide insights into the community• Reflect back what’s important to you• Make unexpected connections
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