Hospitals begin to recognize social media’s potential to improve patient experience | mHealth: Patient Centered Care-Clinical Tools-Targeting Chronic Diseases | Scoop.it
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“In Canada in health care we’re at a point where most hospitals accept the role of social media for branding and communication, but only the lead adopters are using it for patient engagement and for clinical use.” – Ann Fuller, public relations director,   Children’s Hospital of Eastern Ontario (CHEO)