Questions are the expressive, probing language for growing others; listening is the receptive, facilitating language for growing others. These two complementary approaches form a continuous growth conversation loop.
Leaders who are helping others to grow and innovate are always trying to craft the best questions to make a difference. Here's how to ask the questions that will propel your team and your organization forward.
Listening -- I mean listening really well -- is sometimes hard to do. Here's a great article by Kevin Cashman, author of The Pause Principle, reminding us that the more deeply and authentically we can listen to another, the deeper our questions go, and the deeper our understanding becomes.
Listening deeply is the first storytelling skill to build -- so you know which story to share or ask for. And then so you can dig more deeply into the story to understand what it really means.
For leaders, this is essential. For anyone wanting to master business storytelling, it is critical. Many marketing and branding folks have still not caught on to listening as being a vital component when using stories.
Sooooo -- here's a reminder that also contains some great insights, a list of what not to do, and a nice section on the power of authentic questions.
Now I'll go on a hunt and see if I can find an article for you just on the Art of the Question. For as they say in Appreciative Inquiry, the question is the intervention -- so knowing how to craft and ask the question is key.
Questions are the expressive, probing language for growing others; listening is the receptive, facilitating language for growing others. These two complementary approaches form a continuous growth conversation loop. The deeper the questions, the deeper the listening; the deeper the listening, the deeper the next question. As we dig together with each tool, we mutually excavate new discoveries. As a result, the learning is never one-sided; it is a co-created process that engenders empathy, trust, and collaboration.
The Power Of Authentic Questions
Innovators working on solving problems and coming up with creative solutions rely on crafting the right questions. Leaders who are helping others to grow and innovate are always trying to craft the best questions to make a difference. Not only do innovators make asking questions an integral part of their lives, and ask more questions than non-innovators, they also ask more provocative ones--questions that provoke deep insight and understanding. Developing other leaders through questioning not only helps them grow, but it forces them to own their unique learning experiences.
You’d have to be living under a rock to not be aware that technology has changed our lives in every possible area. Hospitals now use iPads and tablets to hold patient records; sports arenas now have HD jumbo-trons; most every person has, if not a smart phone, a cell phone; and cars are increasingly more reliant on tech with Bluetooth, rear-view cameras, and alarm.
This coaching model is developed specifically for executive coaching though with some suitable modifications it can be applied for other niche of coaching also.
More and more organisations are now accepting executive coaching is an impactful intervention for leadership development. In executive coaching, there are usually 3 stakeholders: The organisation, the coach and the executive. For a coach one of the unique challenges, compared to other niches of coaching, is the client who pays the fees is the organisation – usually the HR department of the organisation. But the....
Psychologist Theodore Velten created a mood induction procedure that psychologists have used for over 40 years to induce a positive mindset, especially in psychology experiments.
It's a simple approach that involves reading, reflecting on and trying to feel the effects of some 58 positive affirmations as they wash over you. The statements start out being fairly neutral and become progressively more positive. The statements are specifically designed to produce a euphoric, elated state of mind.
What we say matters a great deal, but so does what we don’t say. There are times when you just can’t afford to clam up when called upon to contribute.
I love that this article is approaching storytelling skills from the field of improv -- because we receive a couple of good (maybe new) insights.
Like "whatever makes a memory a memory makes it interesting" and "know when to hold back."
Many of these are good common sense rules that can often be forgotten. And I just like that even though when you read closely, a lot of this material sounds familiar, the voice from the improv world makes me think about some of these tips in different ways. That is always a good thing!
Oh, and BTW -- it is hard to find good articles on story TELLING skills. There is always tons of stuff on story structure and story crafting. But live storytelling skills -- not so much. Another reason I doubly appreciate this article!
The articles in this section often reference how you interview for "grit" and how to hire people who can learn from failure. but this fascinating article takes it back a step.
How do you build grit in children?
"The most valuable thing that parents can do to help their children develop character—may be to do nothing. To back off a bit. To let our children face some adversity on their own, to fall down and not be helped back up."
"What matters most in a child's development ... is not how much information we can stuff into her brain in the first few years of life. What matters, instead, is whether we are able to help her develop a very different set of qualities, a list that includes persistence, self-control, curiosity, conscientiousness, grit and self-confidence. Economists refer to these as noncognitive skills, psychologists call them personality traits, and the rest of us often think of them as character"
This is one of the life lessons I look to teach the girls on my HS basketball team. Grit is a great word that describes the ability to get knocked off the horse and get right back in the saddle. It's the ability to deal with adversity, disappointment, setbacks, and all the other traits the author mentions. Years from now my girls will never remember the actual experience of playing basketball = what they will remember is how much this HS sport - their coach - and their teammates taught them about how to deal with all the things life keeps throwing at you and testing your grit.
"This provocative post highlights current business paradoxes challenging leaders: change or remain stable, complexity versus simplicity, growth and sustainability and more."
After seeing evidence of our increasingly VUCA world, one that is growing in its Volatile, Uncertain, Complex and Ambiguous characteristics, this useful list of paradoxes resonates. Does it resonate to your experience?
Leaders must find ways to deal with this complexity and embrace and manage it to achieve simplicity.
Paradox 1: growth versus sustainability
Growth as it is currently defined tends to result in an unquestioned and unchecked consumption of resources. Sustainability considerations are generally considered to put a major strain on growth ambitions.
The way forward is innovation, but another paradox present itself:
Paradox 2: innovating versus operating
Innovation is increasingly about service, process, business model and social innovation.
However, focusing on innovation does not mean ignoring operations. The trick is that what allows operations to thrive can seriously get in the way of innovation and vice versa.
Paradox 3: change versus continuity
If you try to innovate too many things at once you will end up with chaos, if you do not change at all your organisation will decline. What is the right balance?
Paradox 4: collaboration versus competition
Business is inherently competitive yet today, collaboration is common, with most companies having collaborated with their suppliers and their customers. Leading companies are promoting collaboration through crowdsourcing or with competitors.
Paradox 5: complexity versus simplicity
Demands on leaders result in increasing levels of complexity, arising from the number of possible, unpredictable interactions between collaborate, compete; change, remain stable; innovation or operational excellence; growth or sustainability. Leaders must find ways to deal with this complexity and embrace and manage it to achieve simplicity.
Paradox 6: Heart versus mind
Decisions need to be made in the face of incomplete analysis, unpredictable outcomes and changing circumstances. The foundations for analysis and factual arguments differ from emotional and visionary engagement; people who excel at one are not necessarily particularly good at the other and yet both are needed.
Read the full article by Dr Bettina von Stamm here.
Here are the best articles from across the web that I can find on using stories and storytelling in business.
I've chosen them because they actually make a contribution to our knowledge and wisdom about stories, show us how to apply stories to growing our businesses, or give valuable how-to tips.
I weed out all the junk. And besides, who needs another post in why storytelling is important?? Where's the beef?? We want the meat!
I've written reviews of each article to share what I like best, what you can get from reading the article, or what may be missing in the article.
How To Find A Topic: Click on the Filter tab above, and type in a keyword. All the articles with that keyword will appear.
I may occassionally review an article that I think is problematic as a way to educate us all, although most I will simply pass over. If you wonder if I've seen an article that is not included here, send me a message and I'll respond.
After doing biz story work for over a decade (and with a PhD in Folklore) I hope you find many great insights and tips here. Many thanks for visiting and enjoy the articles!
And I hope you will also visit my website for more tips and tools, & take the free Story IQ assessment so you can see how well developed your storytelling skills and knowledge is: http://www.juststoryit.com/storyiq ;
Business relationships don't have to be very difficult. Sometimes it is the little things that count the most. Like saying “Thank You” and letting your vendors and customers know that they matter. Everyone wants to know they are ...
Your reputation is your most valuable asset, you are creating a trail in every area of your life about your integrity, performance, expertise and is becoming the backbone of Social Business.
Rachel Botsman gives a powerful talk on TED about the currency of the new economy, which is trust. Rachel is the author of Collaborative Consumption. If you haven't read it, you should because it is an amazing book about a movement that is underway and the wave of the future.
It's empowering on so many levels. It has everything to do with the Trust Economy where technology has enabled trust between strangers to create all kinds of new marketplaces, relationships, possibilities.
This is one of those talks that you have to listen to more than once, it's that important!
Here are some highlights to Rachel's talk
**In the 21st Century, the reputation economy will create new ways we look at wealth, it is as powerful as the industrial revolution, listening to this talk is a must!
**Empowering people to create new marketplaces that are built on reputation and trust
**We have wired our world to share, swap, trade or barter - match what we have in more democratic ways
**part of a massive value shift underway - instead of keeping up with the Jones, we're connecting, collaborating and buying to get to know the Jones
**Your reputation and new ways of measuring this is crucial. This is not like Klout, where they measure influence, this is about service networking. She refers to this as lemonade stands on steroids
**Think of all the possibilities - over the past 20 years, we've evolved trusting strangres
**Reputation economy - everything we do leaves a trail online about how well we perform, behave towards others - capturing all of this is a massive challenge
**Shouldn't we own our reputation data? It's contextual, the big challenge, is figuring out what data is important to pull, but it's a matter of time we will be able to see a real-time stream of how you have acted, performed in different areas of your life. What you're good at, your integrity and performance rating. This is fascinating.
**Reputation Capital - The worth of your reputation - how you can aggregate, monitor and use your online reputation (she says this sounds like Big Brother) however, she has a point, she says we would have more control over our reputation if we own it. More on this in the talk.
**Reputation Capital will create a massive disruption in the marketplace - your credit score will no longer limit what you can do in the world - your reputation will be the currency that you can be trusted
Selected by Jan Gordon covering "Curation, Social Business and Beyond"
If you don't have time to do it right, how will you find time to do it over? (In Swahili: Haraka Haraka haina Baraka….) PS stalling is even worse than hurrying.
I try to teach this life lesson to my HS girls basketball team that Seth talks about on his blog.
So many kids try to get through drills in practice by giving it a minimum, sloppy, careless approach. And we keep doing it over and over until they can do it with a high degree of precision and flawless execution - so much of basketball success is in the details - proper shooting mechanics, footwork, proper positioning for defensive slides.
Two camps - those who want to get better and those who couldn't give a darn.
I teach the girls - why bother doing the drils unless you're going to try to do it perfectly. We're not doing drills for my sake as a coach or to fill up time. We're doing it so you can become great.
It takes a great entrepreneur with a great vision to start a business, but it takes a collaboration of many people to make it a success. That's where leadership comes in as a key ingredient, to drive the collaborative process to make the whole team better than the sum of the parts.
A new study found an overwhelming number of employees blame poor collaboration for workplace failure. Here's an infographic that explores where these collaboration breakdowns happen — and how to prevent them.
One of the disadvantages to most part-time jobs is the lack of benefits. But Starbucks Corp. doesn't discriminate, providing the ubiquitous coffee chain's 95,000 part-timers with full health insurance benefits.