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Has Listening Become a Lost Art?

Has Listening Become a Lost Art? | Mentoring & Coaching | Scoop.it

Have managers lost the ability to listen? Professor Jim Heskett reviews recent research that suggests we don't even listen to ourselves anymore. What do YOU think?


Via Kenneth Mikkelsen
Luís Cochofel's insight:

... so, this is the fourth article I was talking about previously...

You see?...  

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Steve Browne's curator insight, February 6, 7:29 AM

#HR make sure you take note of this and see how you approach this essential skill daily !! #workplace

Rim Riahi's curator insight, February 19, 8:04 PM

Have managers lost the ability to listen? Professor Jim Heskett reviews recent research that suggests we don't even listen to ourselves anymore. What do YOU think?

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The Hames Report: A Disruptive Influence

The Hames Report: A Disruptive Influence | Mentoring & Coaching | Scoop.it
This piece - The Role of the Corporate Philosopher - is an extended version of an interview I conducted with Business Connect magazine in Australia prior to the Australian Chambers Business Congress in September where I gave a keynote address...
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Martha Johnson

Martha Johnson | Mentoring & Coaching | Scoop.it
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26 Time Management Hacks I Wish I'd Known at 20

26 Time Management Hacks I Wish I’d Known at 20 Etienne Garbugli Product Design & Marketing Consultant
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Nine Unseen Qualities That Create Exceptional Leaders

Nine Unseen Qualities That Create Exceptional Leaders | Mentoring & Coaching | Scoop.it
Good leaders look good on paper. Great leaders look great in person; their actions show their value.Yet some leaders go even farther. And they’re even more successful not because of what you see them
Luís Cochofel's insight:

Commit to do things a little better every day. And then do it!

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FT Nordics Summit

FT Nordics Summit | Mentoring & Coaching | Scoop.it
FT Nordics Summit: Stockholm 2014
Luís Cochofel's insight:

Very, very, very interesting summit! 

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Preconference Sessions

Preconference Sessions | Mentoring & Coaching | Scoop.it
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Luís Cochofel's insight:

Interesting workshops for anyone who's engaged on Mentoring, or who is looking forward to knowing more about it and how it may change engagement - and thus creativity - within any organization:

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New Research Unlocks the Secret of Employee Recognition

New Research Unlocks the Secret of Employee Recognition | Mentoring & Coaching | Scoop.it

Bersin has completed a comprehensive research project on employee recognition (saying "thank you") and the results are really astounding: organizations that give regular thanks to their employees far out perform those that don't.

 

What their research found was that tenure-based rewards systems have virtually no impact on organizational performance. It turns out that many of these tenure-based rewards programs are really legacy programs from the turn of the century when labor unions forced management to give employees “service awards” and hourly raises for tenure. Most large companies still have these programs today, yet only 58% of employees even know such programs exist. So for the most part they aren’t creating much value.

 

On other hand, our research did find that modern, re-engineered recognition programs can have a huge impact on business performance.


Via Vicki Kossoff @ The Learning Factor
Luís Cochofel's insight:

Believe me or not... 

 

Yesterday I've finallized a manual designed to support my view on the future of organizational development for the social economy entities, to which i've given the name of 'Engagement Management', where I've assembled these four tools as the most important any organization should embrace:

 

1. Strategy (to control or to develop?)

2. The importance of Employee RECOGNITION

3. Team development meetings using the principle of fostering participation and creativity

4. Self-assessment as the best way to allow indivividual, thus groupal, growth

Did it also sound to you as if today's scoop.it articles I've received were not by chance these particular ones I'm now sharing? 

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Brian Martin's curator insight, February 6, 6:01 AM

It's time to transform traditional long service recognition programs.  Service awards are anchored in the past with union based origins that value tenure instead of achievement.  Hierarchy anointed programs are suspect and often administratively burdensome to administer.  Peer to peer programs aligned with company vision, values, accompanied by story telling, will accelerate your company's transformation and  enhance employee engagement.

Sandeep Gautam's curator insight, February 8, 3:37 AM

Good advice all throughout;

Jerry Busone's curator insight, February 8, 11:53 AM

Something as simple as Thank you drives employee productivity. I've yet to come across an employee who asked his boss to stop giving recognition because it was too much...

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"..strong leaders move people to action.." - 6 Things Really Compelling Leaders Do

"..strong leaders move people to action.." - 6 Things Really Compelling Leaders Do | Mentoring & Coaching | Scoop.it
Many leaders can inspire, but strong leaders move people to action. Here's what makes them special.

Via Anne Leong
Luís Cochofel's insight:

My own reading lead me to this old, though steady,  thought:

Leadership is not exercised, it is granted!...

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Karen Dietz's curator insight, February 4, 10:22 AM

Here's what I think is important about this article: if you want to be a wildly influential leader that gets stuff done, here are the 6 things to pay attention to.


Now the question is -- how do you actually do these 6 things? One path is learning to tell effective and compelling stories. Stories that move people to action because of their carefully crafted endings (see our new book Business Storytelling for Dummies for how to do that). Then check out Paul Smith's book Lead With A Story on the variety of stories leaders need to tell 


Building story skills will help you show your strength, connect empathically, inspire with vision, spark taking action, and instill confidence -- everything this article identifies.


Dig into storytelling. Build those skills. Doing so, you will be come a compelling leader.


Thank you to fellow curator Anne Leong for originally finding and sharing this post!


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it 

Helena Gonçalves's curator insight, February 6, 2:21 AM

Every once in a while, an amazing leader surfaces, one capable of moving people to action. This is not just a leader who gets people to think. This is a leader who is truly compelling, who can get people to change course and give of themselves.

Debbie Elicksen 's curator insight, February 15, 12:43 PM

Authors and other content creators/curators can take a leadership role in sharing their stories.

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How to Reduce Your 2014 Training Expenses with Mentoring

Training budgets have gotten a lot smaller over the last few years, giving training and development professionals fewer resources to work with, despite growing
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How leaders create a culture of purpose

How leaders create a culture of purpose | Mentoring & Coaching | Scoop.it
Recent study from the annual Deloitte Core Beliefs and Culture Survey indicate several common grounds for both employees and leaders. According to the study, both employees and leaders agree that b...
Luís Cochofel's insight:

Interesting highlights on what matters within organizations. 

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Leading Virtual Teams: Key Questions to Drive Success | Move Ahead Global

Leading Virtual Teams: Key Questions to Drive Success | Move Ahead Global | Mentoring & Coaching | Scoop.it

Via Clare McNamara
Luís Cochofel's insight:

This is a very interesting example of what I think Linked In can offer any of us who want to take advantage - by WORKING - of its tools. My friend @Clare McNamara and her partner Monica Garcia-Romero have taken the results of a poll they've ran here on LI and are now offering us all, not only a summary of what happened, but the correct demonstration of what they do, what they love doing, and how they see it. They've even gone a bit further, thanking in private, those who - like me - have participated in it.

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Arie Baan's curator insight, July 23, 2013 12:24 PM

In my work with virtual teams I have found questions such as the one in the top graph of the article "Which of these is the biggest challenge you face when working in a virtual team? " to be great conversation starters.

Ask team members to think about this a pre-work and send it in. Collate the responses, and start the discussion. This works like a dream in most cases to bring out the real issues in a virtual team.

Clare McNamara's comment, August 6, 2013 2:17 AM
Thank you Arie, Luís and Daniel for your contributions to this debate. Monica and I are running a workshop on the topic at the W.I.N. Global Conference in October in Prague. We will be asking more questions and hope to gather some great insights from those currently working in virtual teams. Watch this space!
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Dicas para um Freelancer - Criação do Próprio Emprego - Guia de Carreira - SAPO Emprego

Dicas para um Freelancer - Criação do Próprio Emprego - Guia de Carreira - SAPO Emprego | Mentoring & Coaching | Scoop.it
Artigo do Guia de Carreira - Geral - Criação do Próprio Emprego: Dicas para um Freelancer. Orientações para não "perder o norte".
Luís Cochofel's insight:

A reter, se está pronto para EMPREENDER!

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O mentor da iniciativa

O mentor da iniciativa | Mentoring & Coaching | Scoop.it
A Universidade do Porto ajudou a lançar um motor de busca para empreendedores.
Luís Cochofel's insight:

Projecto a seguir de perto!

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Don't Eat Dessert First

Don't Eat Dessert First | Mentoring & Coaching | Scoop.it
As a leader, how many times a week do you say, “We’ve got to motivate our people?” When you do, you make a mistake that often leads to lower rather than higher motivation. Seeking to motivate emplo...
Luís Cochofel's insight:

Are you trying to motivate others? Please do read this interesting article and lets discuss whether the focus should be 'motivation' or 'motives-for-action'.

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How to believe in yourself: Jim Cathcart at TEDxDelrayBeach - YouTube

Jim Cathcart thought he would never make a difference. An average student from a working class family with no athletic or special skills, he expected an unre...
Luís Cochofel's insight:

Jim is really taling to YOU! 

(All you have to do is... TO LISTEN... till the end, and then ACT) 

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The Art of Feedback: 5 Tactics that Work

The Art of Feedback: 5 Tactics that Work | Mentoring & Coaching | Scoop.it
A few weeks ago, I wrote about the importance of real-time, 360 reviews in the workplace, or something I call “On-the-Spot” performance reviews. But feedback by itself won’t necessarily spur positive
Luís Cochofel's insight:

About the importance of clarity in feedback.

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Organizational restructuring and the brain a quick summary

Interested in knowing the impacts of organizational restructuring in people and in their brains ? Read my attached article to know more.
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Quit Using The "R-Word" In Three Easy Steps

Quit Using The "R-Word" In Three Easy Steps | Mentoring & Coaching | Scoop.it
Are you a frequent "R-word" abuser? Do you know it's wrong to say but just can't quit? Follow these three easy steps and you will be on your way to freedom from using outdated and offensive vernacular!
Luís Cochofel's insight:

Do you know anybody you can say is 'normal' (in everything he does and every natural characteristic ?!?) ?

Yeah... I guess you do not...  or, then, he would be the most predictable and monotonous person on earth, wouldn't he?

 

Anyone you meet has some sort of a different characteristic that makes him unique.

 

Praise diversity.

 

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Has Listening Become a Lost Art?

Has Listening Become a Lost Art? | Mentoring & Coaching | Scoop.it

Have managers lost the ability to listen? Professor Jim Heskett reviews recent research that suggests we don't even listen to ourselves anymore. What do YOU think?


Via Kenneth Mikkelsen
Luís Cochofel's insight:

... so, this is the fourth article I was talking about previously...

You see?...  

more...
Steve Browne's curator insight, February 6, 7:29 AM

#HR make sure you take note of this and see how you approach this essential skill daily !! #workplace

Rim Riahi's curator insight, February 19, 8:04 PM

Have managers lost the ability to listen? Professor Jim Heskett reviews recent research that suggests we don't even listen to ourselves anymore. What do YOU think?

Rescooped by Luís Cochofel from First Class Collaboration
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The next generation Organisation: The Intuitive Organisation

The next generation Organisation: The Intuitive Organisation | Mentoring & Coaching | Scoop.it

An environment of rapid change will warrant that organisations be modelled to be intuitive so as to better prepare themselves for threats and opportunities.


Via Kenneth Mikkelsen
Luís Cochofel's insight:

That there will be changes is the only fact that never changes.

This article remebered me, again, a poem by Luís de Camões that was stating this same thought some 500 years ago:

 

‘Mudam-se os tempos, mudam-se as vontades,

Muda-se o ser, muda-se a confiança;

Todo o mundo é composto de mudança,

Tomando sempre novas qualidades.

 

Continuamente vemos novidades,

Diferentes em tudo da esperança;

Do mal ficam as mágoas na lembrança,

E do bem, se algum houve, as saudades.


O tempo cobre o chão de verde manto,

Que já coberto foi de neve fria,

E em mim converte em choro o doce canto.


E, afora este mudar-se cada dia,

Outra mudança faz de mor espanto:

Que não se muda já como soía.’

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Ivon Prefontaine's curator insight, February 4, 3:53 PM

This has some features of servant-leadership i.e. foresight. It also brings mindfulness, awareness, and being fully present into play. Wouldn't it be nice to have schools that functioned in this way.

Claude Emond's curator insight, February 5, 4:11 PM

...and intuition works better when we share knowledge and multiple perspectives. Collective intelligence boosts intuition :). 

Emeric Nectoux's curator insight, February 7, 8:56 PM

An environment of rapid change needs to warrant that organisations be modeled to be intuitive, so all members of such organisation has to better prepare themselves for threats and opportunities ahead.


Starting from the two following questions:

1.  What do you look out for?

2. Where do you start?

this article will give you fundamental steps to follow and ensure anchoring a successful Intuitive organisation

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O que exatamente é um doutorado?

O que exatamente é um doutorado? | Mentoring & Coaching | Scoop.it
O texto abaixo, de autoria de Matt Might, é representativo de como às vezes uma imagem (ou um conjunto delas) vale mais que mil palavras. Bastante preciso, o autor vai direto ao ponto, indicando um...
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Creative Leaders versus Authoritative Leaders

Creative Leaders versus Authoritative Leaders | Mentoring & Coaching | Scoop.it
This chart represents a summary of the kind of creative leadership that is rising -- and needed -- in the face of our increasing interconnectedness due to global economies, mobile devices, and social (RT @johnmaeda: Creative leadership thoughts mapped...

Via Geemik
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what comes first: employee engagement or great work?

what comes first: employee engagement or great work? | Mentoring & Coaching | Scoop.it
If you’re managing a team you might wonder what comes first: engaged and personally invested employees or productive, great work? Is an employee doing gre
Luís Cochofel's insight:

... or, the importance of recognition!

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Lois Zachary's curator insight, December 7, 2013 8:22 AM

The chicken or the egg which comes first? No need to wonder. Now we have an answer when it comes to employee engagement and work.

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POSSIBILIDADES INFINITAS - HÁ!, ... ou não...?!?

POSSIBILIDADES INFINITAS - HÁ!, ... ou não...?!? | Mentoring & Coaching | Scoop.it
Já está farta/o de ler que TUDO É POSSÍVEL...?!? Que com quase nada SOMOS CAPAZES de INOVAR...?!? INVISTA 4 (quatro) minutos a ver este vídeo - não a/o vão maçar com palavras vazias (como eu costum...
Luís Cochofel's insight:

INFINITE POSSIBILITIES - THEY ARE THERE!,... or are they not...?!?

The text is, as yet, only written in my native language PORTUGUESE, but I'll translate it (freely, under my conditions...)into ENGLISH as soon as I can use my time to do so...

(If, though, you have a Portuguese speaking friend, please do ask her/him to do it for you, for I may take an infinite ot time before I do as promised :-) ) 

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Fazer acontecer julho 2013

Apresentação no 38º IGNITE, em BRAGA. Pedia-se que incendiássemos os Bracarenses, ou quem escolheu Braga para viver ou trabalhar - e quero lembrar que Braga
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How To Handle After-Hours Emails From The Boss

How To Handle After-Hours Emails From The Boss | Mentoring & Coaching | Scoop.it
If everyone else in your office responds immediately, you better do so too. More than a third of workers say they get emails from their boss outside of work hours.
Luís Cochofel's insight:

Interesting insights -- discussable, but interesting to read and think about....

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