We all know that how important it is to keep our carpets clean & fresh in order to maintain the health & well being of all the family members. It is equally important to hire a professional & experienced carpet cleaner who has got an extensive knowledge when it comes to carpet steam cleaning. You can use a lot of tools to find carpet cleaners. You can search online, look through local yellow pages or in the newspapers. I am sure you will be overwhelmed with the amount of companies who do carpet steam cleaning in Melbourne. So how do we pick the most reliable company as it is very important to make the right choice. There are few ways you can get a fair bit idea of the company before you make that important phone call.
If you search online you can find a lot of companies with their websites. Go through their websites & look through the services that they have to offer. You need to ensure that the company has necessary tools and equipments to cater to all the types of carpet cleaning requirements. You can ask what kind of carpet cleaning of machine they use & what kind of chemicals they use, & what do they offer Carpet Steam Cleaning or Carpet Dry Cleaning. It is important to be given an option to choose the chemicals that you would like to get your carpets cleaned with. If you have kids in the house you can choose that the kids friendly chemicals to be used or if you are allergic to the perfumes then you may prefer the non perfumed chemicals. Any good company should cater for all their customer requirements.
Another major factor in hiring a professional carpet cleaning company in Melbourne is their experience in the industry & reputation. You should always ask the carpet cleaner that how long they have been in this industry for or roughly how many houses they have cleaned ,because experience does count.
Ask if the carpet cleaner is insured as you have got valuable items in your house including your beloved carpet. In case if things go wrong, at least you as a customer have piece of mind that the carpet cleaner is not going to do a runner on you. You must ensure that they have a police check & if they have undergone any training.
Research about the carpet cleaning company that you are planning to use. Have they got a big online presence. Check their online reviews either good or bad. Do they guarantee 100% satisfaction?
When you trying to obtain the quote please explain well about your property and what needs to be done. For example the type of property if it is a house, apartment or townhouse. Do you have lift or easy access to your property. Please explain if you have difficult or tricky access to your place or no parking. Does your carpet needs to be pre-vaccumed ? do you have pets? All of these factors can have a big impact on the quote. Also do bring to their attention if the carpet is extremely dirty & requires extra work or if you have unusual stains like wine, urine, cordial, soft drinks, tea, coffee, turmeric stains as some of them you might expect to be removed and they are quite often not removable especially on lighter carpets. It is very important to always discuss all the above mentioned points in advance to avoid future confusions and misunderstandings.
As a premier carpet cleaning Melbourne company, Melbourne Vacate & Carpet Cleaning is absolutely committed and proud to serve great customers of Melbourne. We try to achieve the best possible results every time & take pride in what we do. Friendly service with consistently good carpet steam cleaning , you don’t deserve any less.