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"Social Media"
News and Tips About Social Media & Tech News
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Rescooped by Jose H. Flores from Social Media (network, technology, blog, community, virtual reality, etc...)
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Must See - Social Media Video 2013 - This is why Education Must Change

Social Media Video 2013: Social Media Revolution 4 was written by international best selling author and keynote speaker Erik Qualman. It's part of a series o...


Via Tom D'Amico (@TDOttawa) , Timo Ilomäki, roberto toppi
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9 Ways Top Brands Use Social Media for Better Customer Service

9 Ways Top Brands Use Social Media for Better Customer Service | "Social Media" | Scoop.it
There's a lot to be learned from how the big brands handle their customers on social media channels. These 9 examples should be part of your customer service playbook.

Via David Blundell, Neil Wilkins
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David Blundell's comment, December 19, 2011 12:53 AM
@Hidden ground and Khaled - No probs- some really good advice here . . .
Rescooped by Jose H. Flores from New Digital Media
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EXCLUSIVE INTERVIEW: The Truth About How Twitter Is Making Money

EXCLUSIVE INTERVIEW: The Truth About How Twitter Is Making Money | "Social Media" | Scoop.it

Chief revenue officer Adam Bain explains how sponsored tweets really work and how much they are worth.

 

Here is the Twitter interview that matters. The company's chief revenue officer Adam Bain explains:
• How sponsored tweets really work.
• How Twitter is making a boatload of money from promotions, advertising campaigns and organic user interests.
• How advertisers are planning their Twitter campaigns.
• Why Jack Dorsey has a lot of time on his hands

 

[Read more and watch the video: http://read.bi/s1iQsj


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If we're turning off social media, I want news channels turned off too (Wired UK)

If we're turning off social media, I want news channels turned off too (Wired UK) | "Social Media" | Scoop.it
David Cameron is investigating shutting down social networks for...
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Rescooped by Jose H. Flores from All Geeks
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Lego Launches a New Social Media Platform

Lego Launches a New Social Media Platform | "Social Media" | Scoop.it

Proud to share your Lego building skills, use http://rebrick.lego.com/


Via Deloste
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Rescooped by Jose H. Flores from Branded Entertainment
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How the world’s 50 most valuable brands are faring in social media [Infographic]

How the world’s 50 most valuable brands are faring in social media [Infographic] | "Social Media" | Scoop.it

A new report ranks the social media performance of the world’s top 50 most valuable brands, and it seems that Google fared pretty well.

 

Google was the clear leader overall, with Disney, Apple, Starbucks and BlackBerry next in the ladder. The bottom five social performers from the top 50 most valuable brands were Marlboro, Berkshire Hathaway, JP Morgan Chase, Goldman Sachs and China Mobile.

 

The study was carried out by social media consultancy Sociagility, applying its social media performance measurement methodology, which was drawn equally from established independent studies by Millward Brown and Interbrand.


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5 Ways to Turn Social Customers Into Brand Ambassadors

5 Ways to Turn Social Customers Into Brand Ambassadors | "Social Media" | Scoop.it
Smart businesses will leverage their social channels to spread a positive brand reputation. Here are five ways to turn customers into brand ambassadors through customer service.

Via David Blundell, Neil Wilkins
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David Blundell's comment, November 25, 2011 12:42 AM
@wayneb77 - pleasure - I particularly like the advice on response times.
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Social Media Marketing By the Numbers [INFOGRAPHIC]

Social Media Marketing By the Numbers [INFOGRAPHIC] | "Social Media" | Scoop.it
The Social Media for Business Leaders Series is supported by The Awareness Social Marketing Hub, the leading social media marketing software for marketers to publish, manage, measure and engage acros...
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