Social Media Video 2013: Social Media Revolution 4 was written by international best selling author and keynote speaker Erik Qualman. It's part of a series o...
Via Tom D'Amico (@TDOttawa) , Timo Ilomäki, roberto toppi
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Via Tom D'Amico (@TDOttawa) , Timo Ilomäki, roberto toppi No comment yet.
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There's a lot to be learned from how the big brands handle their customers on social media channels. These 9 examples should be part of your customer service playbook. Via David Blundell, Neil Wilkins 
David Blundell's comment,
December 19, 2011 3:53 AM
@Hidden ground and Khaled - No probs- some really good advice here . . .
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Smart businesses will leverage their social channels to spread a positive brand reputation. Here are five ways to turn customers into brand ambassadors through customer service. Via David Blundell, Neil Wilkins
David Blundell's comment,
November 25, 2011 3:42 AM
@wayneb77 - pleasure - I particularly like the advice on response times.
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The Social Media for Business Leaders Series is supported by The Awareness Social Marketing Hub, the leading social media marketing software for marketers to publish, manage, measure and engage acros... Delete the scoop?
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According to Wikipedia: Augmented reality (AR) is a live, direct or indirect, view of a physical, real-world environment whose elements are augmented by computer-generated sensory input such as sound, video, graphics or GPS data.
[Also check out Speider Schneider's article on QR Codes @scoopit http://bit.ly/oICxKf] Via The Digital Rocking Chair, michel verstrepen Delete the scoop?
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David Cameron is investigating shutting down social networks for... Delete the scoop?
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