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Food on the fly! Waitrose partners with Gatwick Airport for grocery collection lockers

Food on the fly! Waitrose partners with Gatwick Airport for grocery collection lockers | SwipBox Logistics Lounge | Scoop.it
Retailers are taking advantage of holidaymakers' hectic schedules by introducing mobile services so travellers can order food using an app and pick it up at the airport.
Jamee Lyn Devlin's insight:

Click and collect is an ever-growing trend all over Europe and parcel lockers have become nearly mainstream in parts of the UK, allowing consumers to order goods online and pick them up at a convenient time a place of their choosing.


Waitrose now takes the trend one step further with Click and Collect grocery lockers at local airports. Beginning with London's Gatwick Airport, travelers can place online orders for food on a mobile device, and just like any parcel locker, a pick-up code will be texted to them after payment which will allow them to simply collect their groceries and go home.


Amsterdam's Schiphol Airport has already had the offering for the past year with grocery chain Albert Heijn, and Finnish chain HOK-Elanto has jumped on board at Helsinki Airport. Both chains claim to have had excellent response to the service and expect to increase the number of lockers in the near future.


Will Waitrose have the same success at Gatwick? Considering the level of acceptance for parcel lockers all over the UK, I'd be willing to bet grocery lockers at airports will take off too.

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TNT (Whistl) saves in-city time and mileage with one wheeled delivery devices

TNT (Whistl) saves in-city time and mileage with one wheeled delivery devices | SwipBox Logistics Lounge | Scoop.it
Discover the new transportation devices being used by everyone from students to postal workers (new ONE wheeled Transportation device http://t.co/jS0e2TsU2b via @msnuk)...
Jamee Lyn Devlin's insight:

Parcel delivery services are always looking for innovative ways to save on fuel and time. TNT is betting that single person transport might be part of the answer.


While Segways are overly cumbersome and costly, these small, efficient, lightweight gadgets s can be folded up and tucked away in delivery vehicles to make in-city deliveries easier to get to through urban crowds and traffic.


With a 20 mile range and a top speed of 12mph, Whistl has been busy testing them out in London, Manchester, Liverpool and Birmingham, and says its drivers have "have had fun getting to grips with the gadget" while drawing one or two stares from onlookers.


Lighter and maybe even more fun that a Segway, we might be looking for parcel delivery services, students and maybe even businesses to be making good use of these soon.

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Royal Mail enables Ecommerce with UK's largest Click and Collect network- Post & Parcel

Royal Mail enables Ecommerce with UK's largest Click and Collect network- Post & Parcel | SwipBox Logistics Lounge | Scoop.it
Jamee Lyn Devlin's insight:

In an attempt to reclaim some parcel delivery market share, Royal Mail is adopting a Click and Collect solution that will allow consumers to pick up online orders from more than 20,000 SME's at Royal Mail locations. Their new offering, Local Collect, will be available at about 10,500 Post Office branches offering indoor parcel lockers.


This idea is hard on the heels of Post Office's new customer-centric Apple Store inspired digital concept redesign, wherein waiting in line at service counters become a thing of the past and customers do most of their business via touchscreens and mobile devices.


Click here for more on Post Office's new store concept and offerings.


Parcel lockers have become widely accepted as a convenient delivery method by consumers all over the UK, and Royal Mail and Post Office are getting on board with giants like Waitrose and Argos to take advantage of the offering. With Click and Collect in the UK jumping a whopping 17%, from 70m parcel deliveries in 2013 to 82m forecasted by the end of this year, it's no wonder Royal Mail sees an opportunity here.


Click and Collect is becoming more mainstream in the UK, challenging traditional home delivery. With the consumer profile of so many mature e-commerce markets being similar, in what other countries do you see this kind of solution gaining popularity next?

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10 Shipping Technology Innovations

10 Shipping Technology Innovations | SwipBox Logistics Lounge | Scoop.it
shipping technology - We’re living in an age where e-commerce is expanding at an exponential rate, which is why the topic of shipping technology is so relevant...
Jamee Lyn Devlin's insight:

Ecommerce numbers are rising globally at an astounding rate, and at the center of it all is the logistics hub.


Whether distribution efficiency or last mile delivery, the logistics industry could us a few resourceful new solutions to keep up with today's - and tomorrow's - demand.


Here are a few shipping innovations trying to help revolutionize an outdated industry.

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What does Apple's $1.6 Billion R&D expenditure for last quarter mean?

What does Apple's $1.6 Billion R&D expenditure for last quarter mean? | SwipBox Logistics Lounge | Scoop.it
Jamee Lyn Devlin's insight:

According to Statista, "The last time Apple spent more than 4% of its revenue on research and development was in fiscal year 2006, shortly before Apple's most innovative product thus far, the iPhone, was unveiled."


So what's brewing in the super-secret Apple labs this time? The long awaited iWatch perhaps, or the new iPhone, or some other unknown technical advancement? Despite comparatively modest spending on R&D in the past, Apple still has a reputation for being one the world's most innovative companies. A little extra could mean something, and most will be eager to see an unveiling, whatever it might be.

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How to Decrease Your Website's Bounce Rate [Infographic] - HubSpot

How to Decrease Your Website's Bounce Rate [Infographic] - HubSpot | SwipBox Logistics Lounge | Scoop.it

 

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Receive a FREE daily summary of The Marketing Technology Alert directly to your inbox. To subscribe, please go to http://ineomarketing.com/About_The_MAR_Sub.html  (your privacy is protected).




Via marketingIO
Jamee Lyn Devlin's insight:

Admittedly a fan of most things offered by HubSpot, check out this comprehensive infographic detailing how to decrease "Bounce rate" and get higher conversions on your website.



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Sebastián Pedemonte Fieyra's curator insight, July 26, 2014 12:57 AM

Bastante completo la verdad, buenos tips.

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eBay Finds Big Demand For In-Store Pickup - PYMNTS.com

eBay Finds Big Demand For In-Store Pickup - PYMNTS.com | SwipBox Logistics Lounge | Scoop.it
PYMNTS.com
eBay Finds Big Demand For In-Store Pickup
PYMNTS.com
According to eBay executives, its Click and Collect service in Britain – essentially an in-store pick up option – is gaining greater traction than its same-day delivery service eBay Now.
Jamee Lyn Devlin's insight:

Close on the heels of a possible eBay Now same-day delivery service closing, eBay's Click and Collect partnership with UK high street retail giant Argos is taking off. The offering has gained so much traction that it plans to expand the service to 650 locations from the original 150 location trial.


Statistically, mature e-commerce regions have seen a consumer uprising in the "we want it now" philosophy of ordering, but even more popular is the "we want to pick it up when it's convenient for us" offering, and in-store pickup fulfills that demand while also saving on shipping costs.


More and more pure play etailers are discovering the disadvantage of not having a physical brick and mortar location to keep up with the growing In-Store pickup trend. A partnership with a retail chain seems a good idea, but what does it give to retailers? How about this: 37% of consumers will purchase additional items upon picking up a parcel.


With this kind of win-win scenario, is it a predictable assumption that we can expect  further pure play-retail chain partnerships? Probably so.

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The importance of occasionally breaking the rules

The importance of occasionally breaking the rules | SwipBox Logistics Lounge | Scoop.it
Jamee Lyn Devlin's insight:

Happy Monday.

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Meet the new mobile technology start-ups partnering with Kraft

Meet the new mobile technology start-ups partnering with Kraft | SwipBox Logistics Lounge | Scoop.it
A handful of Australian mobile technology start-ups have been enlisted by the global food giant behind Cadbury and Kraft to help market its products.
Jamee Lyn Devlin's insight:

Kraft Foods has mobile apps? It does now.


In an effort to modernize, Kraft Foods hired Mondelez Mobile Futures , a "broader push by brand" marketing company, to address the enormous growth in mobile commerce and general mobile device usage, which traditional corporations often struggle to capture.


Mondelez helped Kraft and its brands choose 5 local tech start-ups whose mobile apps are expected to go live within the next 90 days.


“In 90 days from now, these pilots will go into market after our brand teams have spent time in the start-up offices and have worked out the right articulation,” Mondelez Australia’s head of marketing services, Anthony Ho, says.


And that's today's speed of business. But can these new apps boost Kraft's mobile consumer image enough to gain sales in today's fast-growing and often volatile mobile market?



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The importance of understanding local culture prior to cross-border expansion

The importance of understanding local culture prior to cross-border expansion | SwipBox Logistics Lounge | Scoop.it
Jamee Lyn Devlin's insight:

Happy Friday.

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Principles Are No Match for Europe's Love of US Web Titans - New York Times

Principles Are No Match for Europe's Love of US Web Titans - New York Times | SwipBox Logistics Lounge | Scoop.it
New York Times Principles Are No Match for Europe's Love of US Web Titans New York Times Despite their often vocal criticism of these behemoths, people in the region are some of the most active and loyal users of American social networks, search...
Jamee Lyn Devlin's insight:

Despite some of Europe's malcontent with the tales of Amazon's mistreatment of its warehouse employees and the growing amount of knowledge Google has gained about the public in general, sales and usage numbers continue to rise.


As the public begins to realize just how much of their privacy they have given up, can Google hold it's 85% market share in Europe top five e-commerce boom nations?

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‘Europe needs a solution for cross-border e-logistics’ says Ecommerce Europe

‘Europe needs a solution for cross-border e-logistics’ says Ecommerce Europe | SwipBox Logistics Lounge | Scoop.it

Improving delivery conditions within the EU has been identified by the European Commission as one of the top five priorities to boost e-commerce before 2015. Therefore, 
Ecommerce Europe, the branch- and lobby organization representing European e-tailers, has this month released a position paper on the need for integrated European solutions for logistics of online retailers.


Via B2C Europe
Jamee Lyn Devlin's insight:

There is little doubt that a global logistics structure needs to be optimized and enforced in order for cross-border e-commerce to reach its full potential.


Ecommerce Europe, a lobby organization representing several hundred European etailers, has recently released a paper suggesting an action plan for instituting regulations and architecture across Europe over the coming years in order to make cross-border selling simpler and less costly for consumers and more profitable for etailers.


Download the free paper in this article.

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B2C Europe's curator insight, July 3, 2014 8:55 AM

Cross- border delivery is considered as the first obstacle for many e-tailers and retailers alike when expanding their business internationally because delivery costs are too high and it is not worthy for a consumer to purchase an item twice its domestic price unless he cannot find the product anywhere else.

Three quarters of retailers sell only domestically. This means that only 25% of European retailers made cross-border distance sales to consumers in at least one other EU country in 2012 according to the European Commission (2013).

The new obligations of the European Directive on Consumer Rights transposed last June, the 13th to develop E-commerce cross-border across European countries will probably encourage retailers to expand outside their domestic market. But actually there is a lot more initiative to engage with cross-border to harmonise payments, taxes and duties for instance.

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Can augmented reality be used in logistics and supply chain?

Can augmented reality be used in logistics and supply chain? | SwipBox Logistics Lounge | Scoop.it
Operations in warehouses, transportation and last-mile delivery, as well as value-added services, could be enhanced by computer-generated sensory input such as videos or graphics. This is one of th...
Jamee Lyn Devlin's insight:

According to DHL's Customer Solutions & Innovation’s Trend Research team, it not only can be, but should.


We've recently seen the possibility of augmented reality for things like shopping on a smartphone or finding directions to a local coffee shop. IKEA's augmented reality cafe allows consumers to "sample" how a sofa set or dining room table might look in their own home. The automotive industry has even implemented augmented overviews for vehicle repair.


But logistics and supply chain?

Sure. And why not?


What it would it be like to have a real time overview of stocked items on your headset as a warehouse picker? Or perhaps an augmented reality smartphone as a last-mile driver to inform you of real time information on traffic conditions, consumers who are not available to receive packages, or inclement weather conditions? How about augmented reality windshields so you don't have to constantly check a smartphone while driving?


DHL plans to do some proof of concept testing on exactly these kinds of possibilities. We'll be looking forward to seeing those results.

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DHL's parcelcopter drone is flying high in Germany - Will the US follow suit?

DHL's parcelcopter drone is flying high in Germany - Will the US follow suit? | SwipBox Logistics Lounge | Scoop.it
Wall Street Journal
Deutsche Post DHL to Deliver Medicine via Drone
Wall Street Journal
DHL launched its drone-research project last year in Bonn, Germany, delivering medication across the Rhine River to a lawn behind the company's headquarters.
Jamee Lyn Devlin's insight:

Whether or not you agree with the regulatory constraints, make no mistake - the Drones are coming. In some parts of the world, they're already here.


While the FAA in the US does its best to keep an iron fist around regulations limiting drone services of any kind, Europe seems to have a greater acceptance of the trend.


Today's launch of the first commercial drone delivery service in Europe could pave the path for others in the near future. And it's no small thing that the experiment is being conducted by DHL, Europe's largest parcel delivery service.


DHL states that this flight will be the first of many to deliver medicines from the mainland port of Norddeich to the small island of Juist with the intention of a conducting a long-term feasibility test for drone delivery. The project is also being overseen in close cooperation with the German Ministry of Transport and Digital Infrastructure as well as the air traffic agency to create a restricted flight path, according to the Times.


Should DHL finally provide proof positive that the idea of drones as a safe and viable delivery option is a realistic one, it could open the floodgates not only for commerce giants such as Amazon and Google, but for many smaller operators who have found a need for the services of a small automated "parcelcopter".

We wish them luck in their launch today.





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DHL Express CEO talks about How to Tackle the Real Life Challenges of Exporting

DHL Express CEO talks about How to Tackle the Real Life Challenges of Exporting | SwipBox Logistics Lounge | Scoop.it
Business Review Europe
[Comment] DHL Express CEO on How to Tackle the Real Life Challenges of ...
Jamee Lyn Devlin's insight:

According to DHL Express CEO Phil Couchman, despite the impact of currency markets and other difficulties businesses face when trading internationally, the benefits have regularly outweighed the risks.


Conservative business practices have historically told us to first fully exploit the market we currently reside in before considering any kind of international expansion, but Couchman maintains that "companies exporting internationally are twice as likely to outstrip their counterparts that only stay in the domestic market."


Furthermore, he recommends seeking advice from experts when considering a long-term international business plan, and mentions that DHL offered such services "to all businesses looking to grow internationally, and has a dedicated team of export advisors on hand to help small businesses begin their exporting journey."

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DPD Germany launches Parcel Navigator for consumer parcels - Post & Parcel

DPD Germany launches Parcel Navigator for consumer parcels - Post & Parcel | SwipBox Logistics Lounge | Scoop.it
Jamee Lyn Devlin's insight:

DPD  (Dynamic Parcel Distribution) has launched its Parcel Navigator app in Germany. First launched in the UK in 2011, the app allows consumers to track packages, then redirect them during the last mile should they not be home for the delivery.


The idea is a simple one: The consumer receives a message alerting him that his parcel will be delivered during the day. If the consumer will not be home to receive the parcel - an occurrence that is becoming more and more likely as families continually become dual income households - he is able to choose from a selection of alternate delivery methods via the DPD Parcel Navigator app.


See the full article by Post and Parcel here.

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Pitney Bowes VP of Global Ecommerce talks about the importance of cross-border optimization

Pitney Bowes VP of Global Ecommerce talks about the importance of cross-border optimization | SwipBox Logistics Lounge | Scoop.it
Pitney Bowes Vice President of Global Ecommerce Craig Reed explains why retailers should be concerned about their global ecommerce businesses, which sectors should invest in global, and what sort of research they should do before they go global.
Jamee Lyn Devlin's insight:

In this video interview with Craig Reed of Pitney Bowes, MultiChannel Merchant asks about why etailers should be looking into optimizing their websites for international sales, where they should investigate entering, and what to do before launch in new countries.



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New UPS route optimization system Orion has already saved 1.5 million gallons of fuel this year - Fortune

New UPS route optimization system Orion has already saved 1.5 million gallons of fuel this year - Fortune | SwipBox Logistics Lounge | Scoop.it
Delivery drivers face an almost limitless number of possibilities on a single day's route. At UPS, a decade-in-the-making system called Orion aims to find the absolute best one.
Jamee Lyn Devlin's insight:

With each UPS driver in America making from 125 -175 drops per day, route efficiency is a massive consideration for any logistics company - unfortunately it is also a massive undertaking.


According to Fortune, the number of available possible paths to take from the point of the driver to the point of delivery is "unimaginably large". This is about as big as Big Data gets.


Enter Orion - or On-Road Integrated Optimization and Navigation - whose algorithm has been piloted over a 9 year period and recently instituted in 10,000 UPS routes thus far.


UPS expects to deploy the system to all of it 55,000 North American delivery routes by the end of 2017.

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Want true garden-fresh produce? Your local farm offers Click and Collect services

Want true garden-fresh produce? Your local farm offers Click and Collect services | SwipBox Logistics Lounge | Scoop.it
Farmdrop, the click & collect farmers market has raised almost £300,000 through crowdfunding…
Jamee Lyn Devlin's insight:

Thanks to a £300k initial round of crowdfunding on CrowdCube, local Londoners can now order their produce to be picked by a local farmer, then dropped off at a Click and Collect "Farmer's Market" site nearest them with FarmDrop online delivery site.


Currently, there are only 5 pick-up locations throughout London, but locals have responded favorably to the service and expansion plans are in the works.


FarmDrop is designed to be convenient not only for consumers, but farms only pull what the customer orders, so waste is also largely reduced.


Even better, farmers get to keep about 80% of the fruits of their labor, rather than the 50% average they can expect from selling to grocery stores.


Will this new win-win plan trigger the next big change in the retail food market? If they decide to try it out in Denmark, I might put a few kroner into their next round of crowdfunding myself.




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Apple and IBM to co-develop apps

Apple and IBM to co-develop apps | SwipBox Logistics Lounge | Scoop.it
Apple and IBM - once bitter rivals - announce a tie-up that will see the two firms co-develop business-centric apps for the iPad and iPhone.
Jamee Lyn Devlin's insight:

Last week gave rise to an almost unprecedented announcement - a merger between IBM and Apple to co-develop apps.


It's likely a little too soon to tell what this could all mean, but the backlash for other competing businesses could be detrimental. Just last week Microsoft promised to "reinvent productivity to empower every person and every organisation on the planet to do more and achieve more" with his firm's set of cloud-based products. Can we expect to see a Microsoft-Google partnership now that the proverbial wall has come down?


And what does this mean to the general public? Both IBM and Apple are well-known personal information gatherers - what will happen to all of that personal data with the two corporations developing apps, NFCs, and personal devices we are all but addicted to?


The Apple-IBM announcement promises more than 100 new "solutions" as a result of the deal, while both Apple and IBM's shares rose by 1.5%+ within hours of the partnership announcement.

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UPS Among First US Companies to Adopt New Sustainability Reporting- MarketWatch

UPS Among First US Companies to Adopt New Sustainability Reporting- MarketWatch | SwipBox Logistics Lounge | Scoop.it
UPS Among First US Companies to Adopt New Comprehensive Level of ...
Jamee Lyn Devlin's insight:

With statistics showing that consumers are willing to pay more for more sustainable delivery solutions, it's no wonder many logistics companies are trying to gain a greener reputation, but how many of them can back up their claims?


UPS is one of the first US companies to adhere to Global Reporting Initiative (GRI)'s new G4 reporting guidelines. GRI is the most widely used and respected sustainability reporting framework in the world, and the G4 Guidelines emphasize specific reporting on material sustainability issues.


UPS also plans to release a Sustainability Website keeping the general public informed of the regulations the must now adhere to and the company's progress in its greener goals.


With UPS at the forefront of transparency in greener business responsibilities, how soon can we hope for other global logistics companies step up and make the same commitments?







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Amazon knows you're out of eggs and your order is on the way. A look at E-com tech's step beyond the battle for same-day delivery -WIRED

Amazon knows you're out of eggs and your order is on the way. A look at E-com tech's step beyond the battle for same-day delivery -WIRED | SwipBox Logistics Lounge | Scoop.it
Logistics is the new battlefront for tech.
Jamee Lyn Devlin's insight:
The Amazon Fresh fleet is hardly big news anymore, but with major e-commerce tycoons jumping into the battle for the Same-Day delivery upper hand, how long will it be before Google and Facebook join the war? Furthermore, how long will it be before internet-if-things tech begins to predict what we will need (or soon run out of) and start delivering it before we even think to order it? Will we soon live in a world where Amazon knows we're running low on toilet paper and delivers it to our door before the last roll is gone?According to WIRED, same-day grocery delivery is on the rise and it won't be long before we all start ordering our daily milk that way. It's just a question of warehouse and logistics planning, and Amazon has a jump on that already. The next step of predictive ordering isn't really all that far away. The only major question is whether there is a last-mile delivery solution that fits with their plans.
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UK based logistics comparison website My Parcel Delivery expands into new premises

UK based logistics comparison website My Parcel Delivery expands into new premises | SwipBox Logistics Lounge | Scoop.it
My Parcel Delivery, which was founded four years ago in Manchester and works in partnership with major couriers such as DHL, TNT and UPS, has taken a 23,000 sq ft unit at Trafford Park – four times the size of its most recent offices.
Jamee Lyn Devlin's insight:

Quite a lot of buzz has been going around about My Parcel Delivery, an ambitious UK based company providing immediate logistics quote and comparison services for consumers as well as large and small etailers. In a direct challenge to Royal Mail, My Parcel Delivery provides a user-intuitive comparison website with the end goal of saving everyone time and money.


With logistics at the center of the e-commerce hub, this is a welcome service not only for shoppers, but also for those etailers who have consumers wanting both faster and cheaper services themselves. Logistics companies cooperating with My Parcel Delivery include TNT, UPS and DHL among others.


Despite taking on Big Postal, with the last two rounds of their funding within the ranges of £500k to £1 million, this four-year-old startup doesn't appear to be going away or even slowing down, and more power to them.

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Think Big.

Think Big. | SwipBox Logistics Lounge | Scoop.it
Jamee Lyn Devlin's insight:

Happy Friday.

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New report by DHL predicts logistics must become more flexible to accommodate shifts in global demand

New report by DHL predicts logistics must become more flexible to accommodate shifts in global demand | SwipBox Logistics Lounge | Scoop.it
DHL report: Companies must re-evaluate to capture their slice of the $30 trillion emerging market growth
Jamee Lyn Devlin's insight:

DHL's new report on global emerging markets and their developed counterparts sheds some light on how each might best be operated in for the future.


Where emerging markets used to be used to test or sources products, that stereotype has changed.


According to the report, "Emerging markets are fast becoming engines of demand, a trend that carries tremendous implications for technology sector supply chains."


Click here to download the full white paper.

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