Philippines Overtakes India as Hub of Call Centers | Meagan's Geoography 400 | Scoop.it
Many companies have moved their customer service lines to Manila to take advantage of workers who speak lightly accented English and are familiar with American culture.

 

The geography of globalization is epitomized by relentless change and marked by continual turnover.  Cultural and economic factors play significant roles in creating potential advantages for receiving outsourced jobs (whether that is beneficially long-term is another discussion). 


Via Seth Dixon