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Survey: 76% of Patients Would Choose Telehealth Over Human Contact

Survey: 76% of Patients Would Choose Telehealth Over Human Contact | McInnis & Associates Consulting, LLC | Scoop.it

76% of patients would choose telehealth over human contact according to recent survey that highlights the increased trust in telehealth by consumers.

 

Consumer trust in telehealth is growing with 76% of patients choosing access to care over human interaction with their care provider according to a recent survey

 


Via nrip
Miguel McInnis's insight:

This article highlights the influence that technology has on consumer expectations. We are experiencing a revloution in consumer expectations before our eyes.

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Rachel May's curator insight, March 22, 2013 6:28 AM

4. Healthcare

 

Another interesting pictograph on patient preferences in healthcare, indicating that technology is not only becoming more prevalent in our healthcare, but more prevalent in our expectations and preferences of healthcare.

Leonard Kish's curator insight, July 20, 2013 10:53 AM

Are you ready for this providers? Who's going to prepare docs for this new future? I hope med and nursing schools are paying attention.

Mighty Casey's curator insight, July 22, 2013 12:46 PM

And I'm one of them.

McInnis & Associates Consulting, LLC
Simplifying the Business of Healthcare                                   Phone: 1-866-227-9457                 http://www.mcinnisassociates.com
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The Role of Population Health in Managing High Risk Populations

The Role of Population Health in Managing High Risk Populations | McInnis & Associates Consulting, LLC | Scoop.it
Miguel McInnis's insight:

  by Miguel McInnis, MPH

 

Population health management (PHM) has made significant inroads due to the emergence of various integrated delivery systems including patient-centered medical homes, hospital-based readmission prevention programs and accountable care organizations. Population health is broadly defined as the health outcomes of specific groups of people, including the distribution of these outcomes within the group. These groups can be large geographic populations or smaller groups of people such as specific ethnic groups, disabled people, inmates in a prison and so on. PHM also involves providing a wide spectrum of healthcare services that are directed at behavioral changes and encouraging healthy lifestyles to obtain optimal outcomes.

 

PMH is increasingly being used to target high risk populations. The PHM approach exhibits a significant overlap with existing care management programs, but offers additional tactics to improve both clinical and financial outcomes of the target populations. Evolving PHM strategies and more complex care management interventions are being deployed and integrated to help case managers that are directly engaged in health activities to understand the changing landscape.

 

The PHM Model

 

The main aim of PHM is to improve health outcomes of groups of people by improving the quality of care, providing better access to care and increasing preventive care. PHM has the potential to improve the health care system while at the same time making significant cost reductions. The PHM model is based on utilizing teams of care givers such as care managers, attending physicians and a host of other providers and the patients’ family members. One of the hallmarks of the PHM model is its comprehensive nature and flexibility.

 

PHM has become more significant due to the shifting reimbursement strategies, including performance-based compensation. More hospital resources are being allocated to outpatient care as opposed to being mainly channeled to inpatients care as was previously the case. PHM requires stakeholders to leverage advances in technology including identifying relevant metrics that fit the needs of the target group, providing culturally competent support services and using various forms of communication.

Population Health Management systems are made up of several platforms:

 

Population Health Intelligence Platforms

 

Population health intelligence platforms are used to provide plan administrators and care teams with secure web-based access to comprehensive financial and clinical information. These platforms access clinical data and other patient data from multiple sources. They also give users easy access to predictive analysis, population risk stratification, hospital admission data, disease registries and referral data. The platform seamlessly connects to data warehouses that store third-party information.

 

 

Medical Management Systems

 

Medical management systems combine people and information to create highly personalized and effective services that are used to manage acute care management, chronic care management, wellness management and utilization management. Accurate integrated data is used by PHM systems to identify at-risk patients, track results, analyze care and support wellness management. This helps patients experience fewer hospital and emergency visits.

 

 Risk Stratification

 

PHM risk stratification tools are used to identify different population needs across all levels of risk and design the appropriate interventions to address the needs of the population across the entire continuum. These tools use demographics, care patterns, medical conditions and resource utilization to stratify patients into five main categories namely episode of care patients; high risk patients; chronically ill patients; healthy patients but with conditions and healthy patients. This information is used by medical providers in healthcare management and decision making.

 

Population Engagement

Population engagement services help in motivating patients to become partners in their own healthcare. The aim at building supportive and long-lasting relationships and use third-party data to identify patient needs and foster active relationships between PCPs or other healthcare providers and patients.

 

Predictive Analytics

 

Predictive analytics tools are used to model medical conditions within population to identify high risk patients long before they require expensive care and is a useful tool in budget planning.

 

Leveraging Healthcare Technology Advances

Healthcare technology has grown immensely in its ability to target high risk populations. One  the most dramatic uses of technology to reach patients with poor access to technology involves the implementation of telehealth. Telehealth is a broad term used to refer to advances in use of healthcare technology in practitioner training, deliverance of services and continuing medical education.

 

McInnis & Associates is a healthcare management consulting firm that specializes in delivering exceptional value by designing solutions that deliver consumer value as well as increasing revenue and market share. Additionally, we are healthcare experts in serving the needs of underserved populations. If you need any help in designing and implementing a PHM model to help you target high risk populations, please call us and we will be glad to share our insights with you.

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Ferguson’s Formula

Ferguson’s Formula | McInnis & Associates Consulting, LLC | Scoop.it
Business management magazine, blogs, case studies, articles, books, and webinars from Harvard Business Review, addressing today's topics and challenges in business management.
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Listen to Your Customers — Especially When They Disagree - Management Tip of the Day - March 13, 2014

Listen to Your Customers — Especially When They Disagree - Management Tip of the Day - March 13, 2014 | McInnis & Associates Consulting, LLC | Scoop.it
Business management magazine, blogs, case studies, articles, books, and webinars from Harvard Business Review, addressing today's topics and challenges in business management.
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The 3 Best Books For Entrepreneurs to Return To, Again and Again

The 3 Best Books For Entrepreneurs to Return To, Again and Again | McInnis & Associates Consulting, LLC | Scoop.it
Of the hundreds of books about success and entrepreneurship, there are three classics that hold up over time and continue to inform and amaze.
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A Taxonomy of Innovation

A Taxonomy of Innovation | McInnis & Associates Consulting, LLC | Scoop.it
Business management magazine, blogs, case studies, articles, books, and webinars from Harvard Business Review, addressing today's topics and challenges in business management.
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The Secret to Delighting Customers

The Secret to Delighting Customers | McInnis & Associates Consulting, LLC | Scoop.it
How Disney made great service habitual by putting their employees first.
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Never Say Goodbye to a Great Employee

Never Say Goodbye to a Great Employee | McInnis & Associates Consulting, LLC | Scoop.it
To retain valuable "boomerang" employees, manage their exit.
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The Twelve Sales Metrics that Matter Most

The Twelve Sales Metrics that Matter Most | McInnis & Associates Consulting, LLC | Scoop.it
A recent survey shows what numbers sales managers should watch.
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Rescooped by Miguel McInnis from Healthcare, Social Media, Digital Health & Innovations
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Infographic: PEW Report - The Diagnosis Difference

Infographic: PEW Report - The Diagnosis Difference | McInnis & Associates Consulting, LLC | Scoop.it

45% of U.S. adults live with chronic disease 


Living with a chronic disease has an independent effect on people’s technology adoption and health behavior 

 

72% of U.S. adults living with chronic conditions use the internet 

 

7 in 10 track weight, diet, exercise routine, or symptoms 

 

67% of U.S. adults living with high blood pressure are internet users


69% of U.S. adults living with asthma or other lung conditions are internet users


56% of U.S. adults living with diabetes are internet users


59% of U.S. adults living with heart conditions are internet users


70% of U.S. adults living with a chronic condition other than those specified in the report are internet users.

 

Surprisingly, only 11% of U.S. adults living with one or more chronic conditions have consulted online rankings or reviews of hospitals or other medical facilities.


People living with chronic conditions are more likely than others to fact check with a medical professional what they find online

 

The findings of this report presents a great opportunity of engaging patients with chronic conditions using internet and social media


Via Parag Vora
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eMedToday's curator insight, November 26, 2013 7:23 PM

WOW

Social Shweta's curator insight, December 3, 2013 1:37 PM

It's time for #HCPs to explore the huge potential Engaging with patients especially the ones with chronic diseases online. #PatientEngage | The awaited PEW Report is here..

Marisa Maiocchi's curator insight, December 7, 2013 11:05 AM

Si bien las estadísticas pertenecen a los Estados Unidos, marcan una tendencia, que ya fue advertida por otros estudios (You share, We care). En América Latina tenemos que avanzar en e-Health porque los pacientes están ya en esa conversación!

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In Stance on Renewal of Old Health Policies, States Run the Gamut

In Stance on Renewal of Old Health Policies, States Run the Gamut | McInnis & Associates Consulting, LLC | Scoop.it
President Obama is receiving surprising support among some states on allowing the renewal of canceled insurance plans: Of the 13 states that have said they will allow it, all but four are led by Republicans.
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How Starbucks Trains Customers to Behave

How Starbucks Trains Customers to Behave | McInnis & Associates Consulting, LLC | Scoop.it
Anne Morriss, managing director of the Concire Leadership Institute, explains how the coffee giant increased efficiency and satisfaction by treating customers like employees.
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Some State Insurance Exchanges Continue to Battle Technical Problems

Some State Insurance Exchanges Continue to Battle Technical Problems | McInnis & Associates Consulting, LLC | Scoop.it
Six weeks into the rollout of President Obama’s new health care law, some of the online insurance exchanges run by states are continuing to have serious technological problems.
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You’re the Boss Blog: Finding the Right Early Customers for a Start-Up

You’re the Boss Blog: Finding the Right Early Customers for a Start-Up | McInnis & Associates Consulting, LLC | Scoop.it
If people don’t love the product, and it’s not growing organically, no amount of marketing will save it.
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Rescooped by Miguel McInnis from Strategy and Competitive Intelligence by Bonnie Hohhof
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The strength of ‘weak signals’ | McKinsey & Company

The strength of ‘weak signals’ | McKinsey & Company | McInnis & Associates Consulting, LLC | Scoop.it
Snippets of information, often hidden in social-media streams, offer companies a valuable new tool for staying ahead. A McKinsey Quarterly article

As information thunders through the digital economy, it’s easy to miss valuable “weak signals” often hidden amid the noise. Arising primarily from social media, they represent snippets—not streams—of information and can help companies to figure out what customers want and to spot looming industry and market disruptions before competitors do. Sometimes, companies notice them during data-analytics number-crunching exercises. Or employees who apply methods more akin to art than to science might spot them and then do some further number crunching to test anomalies they’re seeing or hypotheses the signals suggest. In any case, companies are just beginning to recognize and capture their value. Here are a few principles that companies can follow to grasp and harness the power of weak signals..


Via Bonnie Hohhof
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Ellen Naylor's curator insight, March 19, 9:46 AM

This is tactical intelligence, that is noticing subtle things happening in the marketplace. I am glad that McKinsey has lit this spark using social media to help notice. Nice to see Estelle Metayer is a contributor.

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Should Big Companies Give Up on Innovation?

Should Big Companies Give Up on Innovation? | McInnis & Associates Consulting, LLC | Scoop.it
“Why bother?” It’s a common question thrown at me by entrepreneurs, venture capitalists, or the more cynically minded corporate leaders.
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Health Law’s Small Co-ops Have Mixed Success So Far

Health Law’s Small Co-ops Have Mixed Success So Far | McInnis & Associates Consulting, LLC | Scoop.it
How the co-ops fare will help determine whether the new health care law can inject more competition into the nation’s entrenched insurance market.
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Oversight sought for walk-in centers - Albany Times Union

Oversight sought for walk-in centers - Albany Times Union | McInnis & Associates Consulting, LLC | Scoop.it
Oversight sought for walk-in centers Albany Times Union What's the difference, for instance, between "urgent" and "emergent" care?
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Big Data's Biggest Challenge? Convincing People NOT to Trust Their Judgment

Big Data's Biggest Challenge? Convincing People NOT to Trust Their Judgment | McInnis & Associates Consulting, LLC | Scoop.it
As the amount of data goes up, the importance of human judgment should go down.
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Emmanuel-Brinklow Seventh Day Adventist Affordable Health Insurance TownHall Meeting

Emmanuel-Brinklow Seventh Day Adventist Affordable Health Insurance TownHall Meeting | McInnis & Associates Consulting, LLC | Scoop.it
Miguel McInnis's insight:

I want to thank the leadership at Emmanuel-Brinklow SDA for supporting last nights townhall mtg. It was well attended and very informative. I want to acknowledge the McInnis & Assoc team for volunteering their time to facilitate the planning and delivery of last nights event. Lastly, I want to thank the Montogomery Cty Health and Human Svces for partnering with us on this event.

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To Strengthen Your Attention Span, Stop Overtaxing It

To Strengthen Your Attention Span, Stop Overtaxing It | McInnis & Associates Consulting, LLC | Scoop.it
Attention is a mental muscle. You can strengthen it, but not if it's fatigued.
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Managing People on a Sinking Ship

Managing People on a Sinking Ship | McInnis & Associates Consulting, LLC | Scoop.it
Help your team stay focused and engaged no matter how bad things get.
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Start-Up Leaders Recall Choice to Cash In or Stay Independent

Start-Up Leaders Recall Choice to Cash In or Stay Independent | McInnis & Associates Consulting, LLC | Scoop.it
Nine start-up founders recounted the moment they had to decide whether to sell or stay independent — when the money was on the table and the future was unpredictable.
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Mizzou ambulatory clinics achieve Stage 7 EMR adoption | EHRintelligence.com

Mizzou ambulatory clinics achieve Stage 7 EMR adoption | EHRintelligence.com | McInnis & Associates Consulting, LLC | Scoop.it
HIMSS Analytics presented its Stage 7 Ambulatory Award to 44 of MU Health Care's ambulatory clinics, having achieved the highest level of EMRAM.
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