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Social Media: The 1-800-GET-HELP for the 21st Century Customer

Social Media: The 1-800-GET-HELP for the 21st Century Customer | MarketingHits | Scoop.it
One of the highlights of the Social Shake-Up conference hosted by Social Media Today in Atlanta last month was the previewing of the preliminary findings of the 2013 Social Customer Engagement Index (SCEI), a study which explored the use of social...
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